Khách sạn ở Ras Al Khaimah

Ưu điểm: Evrything but the kids club

Khuyết điểm: Kids club so bad

Ưu điểm: The place was very nice also the view was amazing

Khuyết điểm: Nothing much but we ask for the room service for something it come late to us

Ưu điểm: Hotel itself was beautiful

Khuyết điểm: Beach area was basic

Ưu điểm: The view Nd external area.. The food.. The room setup.. The staff..

Khuyết điểm: The room wasn't clean.. The curtains and sofas were full of hair.. There was a spider net in room corner..

Ưu điểm: Comfort place to stay also the staff was to kind with as every thing was arranged in proper way.

Ưu điểm: - Courteous staff - Good Location - Big rooms

Khuyết điểm: - Nothing i could think

Ưu điểm: Great Facility Junior Staff really make an effort

Khuyết điểm: Senior staff act like guests, and you are at their service

Ưu điểm: Big rooms, very good food

Khuyết điểm: Timings for pool, beach and kids club only till sun down. Which is a pretty short because there is nothing else to do at the resort and with kids in tow nothing to keep them occupied either.

Ưu điểm: Clean, well maintained with great amenities . Great place to get away with a loved one

Khuyết điểm: Limited dining options , the quality of food is not to the level of the brad of the Ritz. Restaurant staff need more training how to communicate with guest and be more polite. I felt it was more like a chain restaurant rather than 5 star high end restaurant.

Ưu điểm: Amazing hotel/Villas with great staff and fantastic service. We travel a lot and live in Dubai so we are spoiled with good service, but the service at this hotel is properly the best we have ever had! The villa's are amazing and we will come back again!!

Khuyết điểm: We liked everything!

Ưu điểm: Beautiful property in the middle of the desert with lots of activities to do during the stay or simply relax. The Al Khaimah villa was pure perfection, with private pool and an amazing view. All staff was extremely kind and helpful.

Khuyết điểm: One building near the stables needs improvement, it doesn’t match with the rest of the hotel neither with the expectations of the guests for the hotel.

Ưu điểm: The rimal pool villa is amazing and massive

Ưu điểm: Everything was perfect. Amazing one of a kind resort. One of the best stays ever. The staff is exceptionally professional, polite and attentive. Special mention to Elli.

Khuyết điểm: May be the best meal I had was calling room service ti my room. Farmhouse restuarant was not so exciting because it has less variates.

Ưu điểm: Location

Khuyết điểm: Even after informing that its my Anniversary no special arrangements were done. Basic items were missing in the room like extra towel for kid etc.

Ưu điểm: Would recommend this please to everyone. My wife and I had wonderful time staying at Rixos Rak. They ve made a great surprise for our anniversary. Much appreciated

Ưu điểm: The chefs (especially chef Saleem ) were brilliant at ensuring I had gluten free food. The kids club is great and the playground perfect for kids. There were some maintenance works going on but we really enjoyed our stay.

Ưu điểm: The whole resort was fantastic. We liked the atmosphere, kids friendly, lot of activities etc..

Khuyết điểm: The most Important thing was the food.. 1. LUNCH and Dinner were not upto expectation and was not having much options and what we felt was that it was more to accommodate the Russian cuisine. Prefer to have Arabic, Mediterranean or Italian cuisine as options.

Ưu điểm: Staff Location and setup Activities All Inclusive option is great Kids Club

Khuyết điểm: Food variety Highly Priced

Ưu điểm: Everything, Especially Sayed on the bar was amazing and made our time extra special with his service

Khuyết điểm: Nothing, All was perfect

Ưu điểm: Everything was great

Khuyết điểm: Checkin staff not very nice and too long cue to check out. No express checkout available.

Ưu điểm: OVERALL A GOOD FAMILY ORIENTATED HOTEL

Khuyết điểm: INITIALLY GIVEN A ROOM WITH A LOT OF NOISE (APPARENTLY THE HOT WATER HATING SYSTEM WAS ABOVE THE ROOM)AFTER THREE COMPLAINTS TO MANAGEMENT I WAS MOVED TO ANOTHER ROOM NOT SATISFACTORY AS I BOOKED TWO SEA FACING ROOMS BUT WAS MOVED TO TWO ROOMS WITHOUT SEA FACING VIEWS

Ưu điểm: Staff

Khuyết điểm: Playground is shared with public from outside the hotel. The hotel doesn’t have their own playground or a properly kids club.

Khuyết điểm: I made an upgrage but the upgrade was so bad because before i came and they did an upgrade for me and it was two rooms and machine coffe and it eas so good but this time was so bad

Ưu điểm: Clean and nice staff

Khuyết điểm: No alcohol and the beach is not inside of the hotel

Ưu điểm: Location

Khuyết điểm: Light of the bathroom was not wokring, also electricity went off all night we arrived 10 at evening and requested late check out due to our participation in race. staff was not very friendly

Ưu điểm: Got checked in late and was upgraded to a villa with pool. Fantastic. Great location, beautiful area and beach.

Khuyết điểm: Lights in bedroom didn't work, restaurant selection is not that varied but overall I would return again for sure.

Ưu điểm: Location

Khuyết điểm: The room furniture is simple need to be up to 5 star hotel luxurious standard

Ưu điểm: Mostly everything

Khuyết điểm: Started with a water leak at 8pm at night. Staff came, checked, and said hot water tank above bathroom ceiling was leaking. They turned it off and said it would be fixed the next morning. About 30 minutes later, NO WATER. The main water inlet was leaking. We could hear them fixing it in the unit above use. Water turned back on hooray!!!! No hot water. Another hour, water wakes us up running onto the bed from the ceiling.....we did get moved for the final 8 hours of our stay into a gorgeous Villa. Checked out and no mention of a credit or voucher from staff. Not even an " ahhh I'm sorry" just a " your receipt will be e-mailed to you". It's a gorgeous facility. Staff , other than mentioned, were superb. I will go back tho. Views are outstanding.

Ưu điểm: All is good

Khuyết điểm: Everything is just fine.

Ưu điểm: Dated buildings, staff trying to help but not much they can do about a rundown state.

Khuyết điểm: Not really a 5 star! 4 star is a very generous rating, but hotel is priced at 5 star. So I think it's over priced Overall, not recommended

Ưu điểm: Nothing to like about this hotel as their management do not have any respect for customers any they only care about money................... The management of the Cove Rotana Resort rejected my confirmed booking during a Public Holiday, because a had a discount rate from my travel agency ................... The Hotel had increased their room rate during the Public Holiday and rejected my confirmed booking on a discount rate........., I made my booking before 5 days of my stay and at that time still there was a lot of rooms available, about the same time when the public holiday was announced.

Khuyết điểm: I made my booking through a travel agency and not through the hotel site for 3 nights ............. Before going to the hotel I contacted them for my booking, they adviced me that I don't have a booking and I should contact my travel agency. Without stating that the hotel rejected my confirmed reservation because of the discount rate I had. ............ When I contacted my travel agency, they assured me that my booking is confirmed and I don't have to worry. ........... When I arrived at the Hotel on my reserved day, the front disk had no respect for my confirmed reservation. They only answered me with "we rejected your reservation", after waiting in a long queue for my check-in ............ I asked to speak to their manager, waited for more time and asked for the Manager for few times before they show up. They simply answered "we are not responsible for your booking and your travel agency are responsible" ............. I tried to reach a solution with their managers, but they simply stated we are fully booked and can't offer you anything. What is worst, they had a booking for the second and and 3rd night of my booking, but they asked me to pay full rate and my reservation discount payment Is not accepted.

Ưu điểm: A big Thnak you for Melody the lady on reception that helped us for check in and check out, recomended us the great restaurant in the hotel.

Khuyết điểm: Beach is amazing - however jet skis are all around and make very loud noise, we had to leave the beach , very disappointed on that.

Ưu điểm: Facilities are good

Khuyết điểm: Breakfast was okay. Kitchen was empty.

Khuyết điểm: Reception staff are not professional Am a regular guest everytime I go there I got free upgrade and nice room But everytime I ask them make sure to give me a nice room nice view And they say yes yes full sea view, when I go I find a side sea view ,not nice location and not front line and I asked king bed she gave twin bed So then I didn’t ask to change because i came late and it was weekend, There is no arab in the reception which is really not cool Arab are more hospitable and more flexible when it comes to guest service My experience was bad I think I will never go there again

Ưu điểm: anterior design , room size , and breakfast

Khuyết điểm: they create difficulty during the check in and didn't accept any governmental discount card that we can use it easily in another place in UAE such as Isaad and has very difficult term

Ưu điểm: The pool view

Khuyết điểm: They always late for my orders... i get my bags After 35 minutes after check in !!

Ưu điểm: Just the weather !

Ưu điểm: Beachfront.

Khuyết điểm: The hotel seems a bit dated. But the new villas along the beachfront are very modern and luxurious.

Ưu điểm: The pool area is nice and the beach is ok.

Khuyết điểm: Just a bit tired and could do with an update. Sunbeds on the beach need replacing, white plastic and very worn out. We booked a deluxe king room with sea view. Wouldn’t really call it deluxe, more like a standard.

Ưu điểm: Beautiful beachfront with lovely pool area and lots of sun beds. Good restaurants, especially the Brazilian one. Tidy room, with comfortable beds and nice bathroom.

Khuyết điểm: Breakfast was not as good as I would expect from a resort like this. Check out was a bit slow.

Ưu điểm: Outside areas and animation crew.

Khuyết điểm: The team only need to be much more likable. Only a smile or a good morning if they want to sell you a activity.

Ưu điểm: Atmosphere

Khuyết điểm: Baby cries next to our attached room

Ưu điểm: Very courteous staff everywhere. Ivy and Valentine were simply amazing and the guys at the concierge were really nice and helpful. Rose and Cherry from the Jouri Rose Spa were wonderful too. The environment was very neat and serene and the views from everywhere were breathtaking. Many restaurants, lounges and poolsides to chill out, including the beach. Lots of places open till late. Simply wonderful....

Khuyết điểm: I don't know about lunch and dinner but breakfast served was the same every day. Some items could be switched up for variety.

Ưu điểm: Great staff. Special thanks to Housekeeper Abdul and Sunil and Abdullah from food & beverage (Al Marjan restaurant). Everywhere was very clean and that was great.

Khuyết điểm: Only one restaurant was included to all inclusive package and it would have been nice to visit also other resturants without extra fees.

Ưu điểm: Food, drinks, location and staff

Khuyết điểm: Price value, Bed sheets and the room is not that much clean

Ưu điểm: Kids water sliders and play ground Wonderfull ...parking near villa ..nice view ..good price

Khuyết điểm: Staff not smiling..Hot water take time to become hot..TV remote was not working ...but I already talked to manager And he promised to talk to them since smiling to customer is very important for first impression taken by customers ... remote control of TV were replaced..

Ưu điểm: The place is so cozy.

Khuyết điểm: The friendly staff

Ưu điểm: Price is fair, location is great, food is average

Khuyết điểm: One of the bathrooms has some smell

Ưu điểm: friendly staff, renovated rooms , very quite, perfect location

Khuyết điểm: the shower worked quite bad

Ưu điểm: Super friendly and helpful staff, nice pool, great breakfast and lovely garden in front! The hotel is close to a large choice of restaurants so we enjoyed dining out! The two large beds in the room are ideal for families with kids!

Khuyết điểm: We did not understand how to work out the air-conditioning in the room and it always reverted to freezing cold when the room was unoccupied.

Ưu điểm: Way of staff

Khuyết điểm: The small rooms

Ưu điểm: The free room upgrade

Khuyết điểm: Nothing

Ưu điểm: Overall atmosphere was pleasant and joyful. Room was good and beach was excellent. We enjoyed our breakfast as there were sufficient varieties.

Khuyết điểm: NA

Ưu điểm: Fourth stay here now due to the excellent value for money. Noticeable cuts on mixers for cocktails (cordial rather than fresh juices), no mocktails on offer anymore. However, still worth the money and staff with the exception of one member of the kids club are friendly and approachable.

Khuyết điểm: Waiting with my child in the kids club for 20mins for his face to be painted only to be told he is not Czech so he had to wait even longer and let other children jump the queue. Of course I reported this discriminatory behavior and the complaint was dealt with.

Ưu điểm: Great place to stay with good service.

Ưu điểm: Location and staff

Khuyết điểm: Food is very bad and there is no water activities

Ưu điểm: Live show , waterspouts , food

Ưu điểm: Everything was perfect and they give me deluxe room (free upgrade)

Khuyết điểm: Excellent staff and clean deluxe room

Ưu điểm: everything

Ưu điểm: Suite, view, everything

Khuyết điểm: We were welcomed by the amazing and presentable front officer Konei who gave us the popular delicious cookies. Cherry on the cake was they upgraded our roon to a suite. It was so beautiful more than we expected we absolutely loved our stay. Will definitely come again

Ưu điểm: The staff, from the reception, the maintenance and dining.. They are all helpful, welcoming, and very enthusiastic to serve their guest.. I highly commend Ruth and the rest of the reception team.. And definitely the dining team! Thanks for making our stay sweet!

Khuyết điểm: The building is a bit old, we haven't use much of the facility except for the shuttle going to Marian Island..

Ưu điểm: Villa is very big and nice, swimming pool is warm

Khuyết điểm: So many mosquitos Electricity in some spots were not working The stove was not working properly Need more maintenance

Ưu điểm: The place so gorgeous

Khuyết điểm: The treatment

Ưu điểm: Location only

Khuyết điểm: Once I reach the room it was dirty Service is too much slow No one in the reception and in case I need anything i will go my self to the main building Food smell in all area in the room (I did not cook also)

Ưu điểm: The hotel is quiet and clean and the staff are helpful .thank you all.

Ưu điểm: Staff were excellent. The location was good. Had pool, gym and beach access. Availability of an ‘all inclusive’ package.

Khuyết điểm: H&S was an issue for me as I slipped over twice on wet floor tiles - both times walking normally (once with wet feet around the pool area, and the other on wet floor tiles in the car park).

Ưu điểm: Hotel recreation was good, there are lot of outdoor activities that can be enjoyed.

Khuyết điểm: Nothing

Ưu điểm: Everything. The cozy room, the beach, the staff were all attentive to our needs and comfort especially Mr. Karim in the reception.

Khuyết điểm: Nothing. Everything is perfect.

Ưu điểm: Beach

Khuyết điểm: Choice for food

Ưu điểm: Beachside view was wonderful.

Khuyết điểm: Rooms were very small no facility of room heating extermely cold.

Ưu điểm: Wonderful staff, in particular Maryblessing and Azad in the dining room and the team that got 6 Nations rugby working in the bar TV.

Khuyết điểm: Not much to fault it for.

Ưu điểm: The staff are very accommodating especially mr. kareem he meet our expectations in the place

Khuyết điểm: I wish there will be all inclusion such as the food breakfast and lunch dinner as better price offer

Ưu điểm: The staff was super friendly and helpful. The rooms are clean and comfortable - not super fancy, but perfect for getting a good night sleep. There are a lot of beautiful plants and flowers outside. Having the beach less than a hundred meters away is great!

Khuyết điểm: The weight room needed more AC units - it had two, but they just couldn't keep up! Along the walkway in between the hotel and the beach at night there is a disgusting scent... It's only in a couple of small areas, and I'm not sure if it's a stagnant pool of water, animal feces, or something else.

Ưu điểm: Everything is very nice especially Salma

Ưu điểm: Thank you so much for your hospitality and comfort a very big thank for the person from reception Ishwar he was really a fabulous and also very much professional who gave us a free upgrade to the Junior suit he was kind also hopefully

Khuyết điểm: the AC was really a reason for dislike like its so annoying when your sleeping in the middle of night there is no AC

Ưu điểm: Its location around vital spots and tourist locations and nightlife.

Khuyết điểm: The staff was very rude! Calls to the reception were often ignored! Room service did not change bedding at all.

Ưu điểm: Great staff specially and we enjoyed the club, at the club ask for Kumari or Justin they will take care of you with their great service. For sure i will come back again and stay there, everything is clean and organized and the club atmosphere is wonderful with the shows they have

Ưu điểm: I like the staff at the reception especially Mr. Sultan and the way he is dealing with customers the hotel was very perfect even the room it was so clean and calm . also the nice view facing then sea . the parking was acceptable . thank you very much all the team of RAK hotel.

Khuyết điểm: everything was perfect and Im planing the visit the place again

Ưu điểm: Location

Khuyết điểm: Came to relax and have a good night sleep But instead i left with 3 mosquito bites.. got anxious and slept for only 3 hours Bed sheets and cover was too short There are a lot of hotels with very similar price ... and they provide cleaner and more comfortable stays .. like Citymax Hotel for example

Ưu điểm: Neat & Clean. Loved the complimentary balloons in the room as we celebrated birthday. WiFi is fast enough. Enough parking in front of the hotel.

Khuyết điểm: First Hotel in RAK, but it's really well maintained. There is nothing to dislike about. Breakfast spread could have been better.

Ưu điểm: I really like the place because it is very accessible and near to the Tower Links Golf Club, Affordable rate, and the Filipina in the front desk are very approachable and friendly. Will visit again the RAK and will surely stay again here.

Khuyết điểm: Just only the facilities as it quiet old and dirty. The carpet of the room has to clean or change. Otherwise everything are fine. The Bed should always check as the string of the bed already out and it's very pain at the back.

Ưu điểm: I liked everything about this hotel

Khuyết điểm: Kids pool wasn't clean

Ưu điểm: Staff attitude

Khuyết điểm: Bed not king size it’s zipped bed

Ưu điểm: Spacious rooms, amazing beach

Khuyết điểm: We had no hot water on first day. Our TV dis not work for 2 days due to satellite issues apparently and our bathroom flooded because of a blocked drain.

Ưu điểm: Friendly staff, good location

Khuyết điểm: Pool is not temperature controlled! It was so hot. We complained and they said they will fix it! But next day it was same. They refused to turn on the chillers

Ưu điểm: Location and beach

Khuyết điểm: Overflowing drain in bathroom Tv didnt work No hot water

Ưu điểm: Very good stay

Khuyết điểm: Nill

Ưu điểm: Good selection of facilities.

Khuyết điểm: No extention to check out time which was problematic.

Ưu điểm: the green areas

Ưu điểm: Excellent service, not too busy, great water sports on the lagoon. Good value with booking.com

Ưu điểm: the hotel is great place for family vacation, beach is beautiful and the staff are freindly

Ưu điểm: the room view..

Khuyết điểm: few stuff during busy days, which cause delay during check-in and check-out.lack of facilities in the room for example, no bath robs, no boiler, no tea or coffee, no iron) which should be available in all 5 starts hotels. the resort is very big but still have only 2 small pools which makes them very crowded.

Ưu điểm: quiet, beautiful location

Khuyết điểm: The food was selection was ok but not what I would call 5 star standard. There was no ambience in any of the restaurants.

Ưu điểm: My room wasnt available on check in, but because of this I was upgraded to a beach front room.

Khuyết điểm:

Ưu điểm: Employees are all well trained, only exceotion is the reception clerk.

Khuyết điểm:

Ưu điểm: The friendliness and the peaceful and restful environment

Khuyết điểm: A little dissaponted with the Coffee shop environment at Dinner and Breakfast

Ưu điểm: Good boating facilities

Khuyết điểm: It is not a 5* quality hotel. It is more 3 to 4 star.