Khách sạn ở Ras Al Khaimah

Ưu điểm: luxury hotel and luxury furniture . comfort bed staff was very good . so many pool beds and cabanas . white sand beach . outstanding lobby

Khuyết điểm: the food in the hotel restaurants is expensive and portions are very small(especially the main course)

Ưu điểm: The staff at the pool area was extremely lovely and attentive. They gave great suggestions on the best drinks and continuously checked up on us to ensure we were taken care of.

Khuyết điểm: Overall, our impression of the hotel was very poor. It clearly needs an investment to refurbish it. Everywhere we sat, we noticed either a dirty couch or a torn seat which caused us such a poor impression of the hotel overall. Towels in the pool area were worn out and with running threads. The cleanliness of the room in general was very poor. As soon as we entered our room, we noticed the floor was not clean. There were still nuts from the previous guests on the carpet. After a few attempts of calling front office to send housekeeping to clean the room, nobody came. We had to stop the housekeeping staff on the floor to assist in cleaning the room and only then was it cleaned. The mirror in the bathroom had stains of previous use that were not cleaned. Also, it seemed that the water in the room had not been opened in a long time as when we opened it orange water came out clearly indicating the pipes were not used in a while.

Ưu điểm: The place was very nice also the view was amazing

Khuyết điểm: Nothing much but we ask for the room service for something it come late to us

Ưu điểm: i like spaces in room and decorations

Khuyết điểm: i dont like that when i order a dinner in room , they take AED35 just for room delivery + they take 10% service charge . why they take that amount of money while they already have a charge for service

Ưu điểm: My wife and I really enjoyed the five nights we had with you. This was the second time we had stayed and we thoroughly enjoyed it again and will certainly be back in the future. Everyone was exceptionally helpful and nice - very good customer service.

Khuyết điểm: The only thing I would say is that the soft drinks such as a cup of tea at the pool @ AED 80 for two teas is expensive. I realise it's the Waldorf etc. but this put a lot of people off purchasing items around the adult pool.

Ưu điểm: Restaurants especially UMI Japanese And the Grill we had an amazing experience with an extremely professional staff and chief and super delicious food.

Khuyết điểm: Nothing

Ưu điểm: Everything was Perfect

Khuyết điểm: Nothing

Ưu điểm: Great Facility Junior Staff really make an effort

Khuyết điểm: Senior staff act like guests, and you are at their service

Ưu điểm: Rooms always clean & looks new

Ưu điểm: Everything

Ưu điểm: Everything is amazing the staff make the stay very comfortable and relaxing , they are well trained to satisfy the customers

Khuyết điểm: Food choice could be better

Ưu điểm: Everything! Right from the moment we entered the property till the time we left, the staff and the facilities were outstanding. Tintu at the check in has raised the bar for customer service for us. We were celebrating my wife's birthday and our last couples vacation (we will have a little one along in the future) and they made sure that it was one to remember. The staff at the Marjan restaurant and the personal assistant on call have redefined customer satisfaction for us. Highly recommended!

Khuyết điểm: Nothing!

Ưu điểm: Everything

Khuyết điểm: The insects .

Ưu điểm: Very quite and amazing, the privacy of the pool

Khuyết điểm: Nothing.

Ưu điểm: Staff, food and the privacy.

Khuyết điểm: Poor lights night time near the pool, requires more lights.

Ưu điểm: Perfect

Ưu điểm: Its privacy

Khuyết điểm: To expensive. And early check out

Ưu điểm: Everything was amazing and perfect!!

Khuyết điểm: Nothing

Ưu điểm: everything

Khuyết điểm: nothing

Ưu điểm: The design of the room is amazing, not only it makes you feel luxurious but it’s so relaxing that it makes you sad when you leave. The food is really good that we ordered the same for 2 days. The staff is really polite and helpful.

Ưu điểm: The property is well managed, the staff are friendly and helpful without ever imposing on what was a great relaxing stay.

Ưu điểm: The rainforest spa and the room set up was lovely, and in the morning there were camels in the garden feeding.

Khuyết điểm: That a few times we had random calls not meant for us from staff bringing towels when we hadn't requested them etc.

Ưu điểm: Breakfast variation Rooms air condition is great Location is magical

Khuyết điểm: First, Room and bathroom where full with pests ( ants) but when we informed housekeeping they came right away to clean and called pests control, the breakfast area wasn’t clean. Second, because of the hot weather we expected the golf car will be provided on demand but there where a shortage and staff where under a lot of pressure, some of them when they drive by they refuse to pick you up!!! Also, they took extra money on a separate transaction with out a reason when we informed them they told us that it was a mistake but, this is not acceptable. Beside the hotels location nothing says that this is a five star hotel

Ưu điểm: Beach

Khuyết điểm: We received a villa full of old tenants garbage bags and floor was full of dust. Car service was very slow

Ưu điểm: The place

Khuyết điểm: The service wasn’t good, even in the simplest things. And no privacy at all.

Ưu điểm: Location and set up of resort was very nice. the meeting by Guest Manager was as expected from Rotana as 5 Stars.

Khuyết điểm: Cleanliness of the room was a lot less than expected. it needs to be improved. reaction to peak times was very bad. as a 5 stars hotel, all staff should be ready for the peak hours/days. you have to request your need several times before it is accommodated.

Ưu điểm: Got checked in late and was upgraded to a villa with pool. Fantastic. Great location, beautiful area and beach.

Khuyết điểm: Lights in bedroom didn't work, restaurant selection is not that varied but overall I would return again for sure.

Ưu điểm: My husband and I checked in on my birthday, they upgraded our room and even sent me a cake. The resort is outstanding, will definitely come back soon. Thanks to resort staff Daya who was very helpful and made sure we are comfortable! We love Cove Rotana ❤️

Ưu điểm: All was good

Khuyết điểm: Long time to wait buggy

Ưu điểm: The view. It’s awesome.

Khuyết điểm: Group of Bachelor people in the family pool

Ưu điểm: The design of the resort, the view, the location .

Khuyết điểm: The room, the food ( very bad quality comparing it to the food provided in other hotels and resorts in UAE), the cleanness of the room and the cinnamon restaurant I didn’t feel comfortable to sit in it and eat sorry for that but it is really disappointing to have such experience. I already informed them and they really worked to make me happy but unfortunately they can’t do anything in regards to the food quality and the cleanness of the seats. I tried to find a place where I can have a coffee and some desert but unfortunately there is nothing I went out of the resort for two times to have a coffee and good food

Ưu điểm: Nothing to like about this hotel as their management do not have any respect for customers any they only care about money................... The management of the Cove Rotana Resort rejected my confirmed booking during a Public Holiday, because a had a discount rate from my travel agency ................... The Hotel had increased their room rate during the Public Holiday and rejected my confirmed booking on a discount rate........., I made my booking before 5 days of my stay and at that time still there was a lot of rooms available, about the same time when the public holiday was announced.

Khuyết điểm: I made my booking through a travel agency and not through the hotel site for 3 nights ............. Before going to the hotel I contacted them for my booking, they adviced me that I don't have a booking and I should contact my travel agency. Without stating that the hotel rejected my confirmed reservation because of the discount rate I had. ............ When I contacted my travel agency, they assured me that my booking is confirmed and I don't have to worry. ........... When I arrived at the Hotel on my reserved day, the front disk had no respect for my confirmed reservation. They only answered me with "we rejected your reservation", after waiting in a long queue for my check-in ............ I asked to speak to their manager, waited for more time and asked for the Manager for few times before they show up. They simply answered "we are not responsible for your booking and your travel agency are responsible" ............. I tried to reach a solution with their managers, but they simply stated we are fully booked and can't offer you anything. What is worst, they had a booking for the second and and 3rd night of my booking, but they asked me to pay full rate and my reservation discount payment Is not accepted.

Ưu điểm: Breakfast was amazing.

Khuyết điểm: No bath tub and bidet for a 5 star hotel. No snack bar and the fridge was not working well. Sliding cabinet is defective . Lights are not sufficient to light the entire room. No tissues in the sala. Furnitures and appliances are old. I won’t recommend this to my friends and i think I am not coming back for another stay in this hotel.

Ưu điểm: Everything

Ưu điểm: sunset bar , the hotel decoration , the breakfast, the play area three house , the swimming pool with the fountain Aisam at the reception is so professional helpful , Melissa is also good and the 2 barman at the sunset bar

Khuyết điểm: the small of the rooms , the burgers from the room service , i sow a big rat next to my room , the insects bite my kids at the garden

Ưu điểm: quality of the food only after we decided to cancel our reservation before our room was ready. beach access villas.

Khuyết điểm: a very tired look in general, in need of updating it reminded me a typical all inclusive anywhere in the mediterranean or canary islands. certainly not value for money

Ưu điểm: The villa.

Khuyết điểm: The staff attitude was not great. Having 3 small kids I requested to be allowed to check out just an hour late but was refused. It was quite surprising for a resort so big I was told firmly and quite rudely my the reservation team and the manager that it was not possible since all the villas were booked and needed to be ready simultaneously for guests by 3 when we stepped out there was only one cleaning staff cleaning up all the villas. Upon saying my review wouldnt be great I was told by the manager told that I may write what I want about the service provided. It means they couldn't care less very disappointing for a Hilton property.

Ưu điểm: The facilities in general

Ưu điểm: Rest everything was excellent.

Khuyết điểm: Washrooms are not having sprays.

Ưu điểm: The pool view

Khuyết điểm: They always late for my orders... i get my bags After 35 minutes after check in !!

Ưu điểm: Everything

Ưu điểm: Nice hotel, well maintain and clean. RAK is not Dubai but the resort can be a good option for a relax vacations. Restaurants are good and staff is great

Khuyết điểm: Our short stay was good and we did not dislike anything in particular

Ưu điểm: Everything was super.. staff so friendly and helpful. Food was great. Swimming pool .. beach area ! Literally everything was nice:D

Khuyết điểm: staff not professional enough, lobby AC weak

Ưu điểm: All the services were good and the staff was very friendly and polite:

Ưu điểm: Beautiful beachfront with lovely pool area and lots of sun beds. Good restaurants, especially the Brazilian one. Tidy room, with comfortable beds and nice bathroom.

Khuyết điểm: Breakfast was not as good as I would expect from a resort like this. Check out was a bit slow.

Ưu điểm: staff . view and facilities

Khuyết điểm: the smell in the room

Ưu điểm: The pool

Khuyết điểm: Poor management. Week duty manager. ACs were not working. Rooms were not cleaned well.

Ưu điểm: fabulous location

Khuyết điểm: Check in staff

Ưu điểm: all the facilities they have.

Khuyết điểm: what ever I ask from the room service it takes hours to come.

Ưu điểm: The room very spacious The staff excellent The swimming pools magnificent

Khuyết điểm: The food was not good enough

Ưu điểm: Kids pool

Khuyết điểm: 1. Reception nobody is smiling. 2. I got my keys to the room 5:30pm and check in time says at 3pm. 3. Smelly rooms. 4. Staff not friendly at all. 5. Pool staff(life gaurds) not caring. If somebody is drawning.

Ưu điểm: Nice hotel with nice rooms, buffet and pools

Khuyết điểm: Phone calls were not answered on many occasions

Ưu điểm: I like beach

Khuyết điểm: Staff and not respectful the guest

Ưu điểm: Nothing

Khuyết điểm: Everything

Ưu điểm: Location was excellent, staff were amazing, facilities were excellent, food was great and delicious, dinner and breakfast

Khuyết điểm: The soft drinks was costly

Ưu điểm: The hotel in general was good:)

Khuyết điểm: I really sid not like the women private swimming pool. It was dirty, other ladies were swimming with their full clothes ( not for swimming cloth) No strict rules on what they should wear - their housemates were swimming with the their cloth They were taking photos in the pool and they bring their music speakers with high sound. I wish there are some strict rules about that

Ưu điểm: Nothing

Khuyết điểm: The pool does not clean and small and it has a broken class The gym doesn't clean

Ưu điểm: Room was great very clean living room was big. Stuff are friendly. Nice swimming pool.

Khuyết điểm: The insurance is high but they give you back all of it anyways but still you should keep in mind..

Khuyết điểm: Checkin staff not very nice and too long cue to check out. No express checkout available.

Ưu điểm: VIP facility Location Staff were friendly Clean

Khuyết điểm: AC was hot and too much humidity inside the room

Ưu điểm: Relaxing and there are a lot of options for couples and romantic parties. No need to go outside, everything you are looking for are inside the resort with the kids playground and pirate club, majlis coffee shop, different restaurant cousin and pool as well as beach Nice spa and Moroccan bath with affordable rates.

Khuyết điểm: Couldn’t find

Ưu điểm: OVERALL A GOOD FAMILY ORIENTATED HOTEL

Khuyết điểm: INITIALLY GIVEN A ROOM WITH A LOT OF NOISE (APPARENTLY THE HOT WATER HATING SYSTEM WAS ABOVE THE ROOM)AFTER THREE COMPLAINTS TO MANAGEMENT I WAS MOVED TO ANOTHER ROOM NOT SATISFACTORY AS I BOOKED TWO SEA FACING ROOMS BUT WAS MOVED TO TWO ROOMS WITHOUT SEA FACING VIEWS

Ưu điểm: Family oriented

Khuyết điểm: Nil

Ưu điểm: The place was very nice , calm and clean .

Khuyết điểm: They should have more indoor games for kids and shouldn’t be chargeable such as table tennis , video games etc were chargeable

Ưu điểm: Good location

Khuyết điểm: The room was not cleaned properly some of the staff don’t know how to talk with others.

Ưu điểm: The entrance is wonderful and spacious, pleasant treatment by the staff, pleasant treatment by the receptionist. Quiet and comfortable in the rooms

Ưu điểm: A lot of kids activities.

Khuyết điểm: Almost everything in the kids pirates club cost money. This isn't indicated in the website.

Ưu điểm: Verry clean

Khuyết điểm: Nothing

Ưu điểm: The staff was extremely friendly and courteous. Breakfast menu was excellent. Swimming pool was very clean and very well maintained.

Khuyết điểm: The bathroom in room 629 had a water leak through the glass partition. Should be fixed.

Ưu điểm: The hotel exceeded my expectations and was the best hotel ive stayed in this range. Monika , the staff at the hotel was extremely helpful.

Khuyết điểm: Nothing, it was perfect

Ưu điểm: Very limited people, very calm location and very clean.

Khuyết điểm: Everything was good from hotel end, just very dull environment due to very limited number of guests so make it look very calm and relaxing place.

Ưu điểm: Facilities and cleanliness

Khuyết điểm: none

Ưu điểm: The location was nice

Khuyết điểm: Very basic

Ưu điểm: The swimming pool was nice

Khuyết điểm: No valet parking

Ưu điểm: The room are very clean and AC is very cold. The ladies at the reception are very nice and polite. Wifi is very strong.

Khuyết điểm: Nothing to dislike.

Ưu điểm: The room are very clean and AC is very cold. The ladies at the reception are very nice and polite. Wifi is very strong.

Khuyết điểm: Nothing to dislike.

Ưu điểm: You will feel that you are at home

Khuyết điểm: Parking,very slow elevator,below on bed is very soft

Ưu điểm: Food was fantastic

Khuyết điểm: Alcohol Choice

Khuyết điểm: Bed mattress and pillows were not comfortable

Ưu điểm: The hotel is clean and has good landscaping. Meat point restaurant is great and Mr.Harry in that restaurant is really a very helpful person.

Khuyết điểm: All inclusive doesn’t mean that I eat same things for lunch and dinner and everyday of my stay. The booking process to try any of the restaurants of the hotel is a pain. It is not appropriate to have 2 elevators not working out of 3 elevators. This resulted in long waiting time for congested elevators. The air condition in the room wasn’t cooling and resulted in a humid room . I believe that Rico’s is an international chain that have a great reputation that I unfortunately didn’t experience this visit .

Ưu điểm: My wife and I stayed for 1 night there as it was a surprise for her birthday. Check In was smooth and self explanatory. Room view was nice. We had dinner at the Fish Bone restaurant(seafood a la carte restaurant which you have to book during the day) and we loved it. Service was quite fast and it was not too crowded. Spent the night away at the Inferno night club(we had a Blast)! Breakfast at the seven Heights restaurant was OK too apart from the fact that it was crowded(very crowded I would say). They have a large selection of items to choose from. Overall we enjoyed our stay and the All inclusive concept is a good one which I would recommend to anyone! Thank you to all the staffs we met during our short stay at the Rixos Bab Al Bahr and we will definitely go back.

Khuyết điểm: Bit crowded for breakfast. Room ;only hick came from the bathroom sink which was a bit clogged as the water took time to drain.

Ưu điểm: Overall good

Khuyết điểm: Tv channels selection was poor The food quality was poor, like 2 or 3 starts hotel The big restaurant always over crowded Not able to use the facilities after check out

Ưu điểm: Staff was great .amazing place , many activity, so lovely place

Khuyết điểm: Activities and swimming pools

Ưu điểm: We liked the most: 1: Staff 2: Pools 3: Food 4: Ulta all inclusive part of the deal.

Ưu điểm: The staff attitude

Khuyết điểm: To much Indian drank

Ưu điểm: Miss Hind is wonderful .

Khuyết điểm: Reception managers Yohan, yazeed and Mohammed ,They are not professional in attending my existence. I waited for more than 45 m for Yohan who ignoresd my existence at the counter . Both Mohammed and Yazeed they were looking at me without assisting me . Because of their behavior I lost about two hours which caused closure of swimming time and this forced my kids to wait for the next day . 2nd day was acceptable . But the most important point is that cheif Hasan was the best in the hotel .. he was very helpful, smiling and smart . Room service was a little bit late in attending my requirements. 1st day evening my door was knocked 6 times to bring water and cups. In each visit from room service , there was a new staff with different understanding .

Ưu điểm: Property is good

Ưu điểm: Totally a disappointment,disgusting beds,toilets and mostly all in general..You should see the pictures and not just my words..

Khuyết điểm: Was 100% disgusting,they should update big time on their cleaning staff and renew their staff and old yellow towels and discoloring toilets!

Ưu điểm: The villa was big and comfy and the staff was nice even though we had to check in late because the villa was not ready but lydylyn was very nice and offered us free breakfast and she was very helpful and kind, will visit soon inshalla

Khuyết điểm: The pool was very small in the 4 bedroom villa

Ưu điểm: Very clean and the room space and hall space are very comfortable and good sizes

Khuyết điểm: Private pool and green area

Ưu điểm: Place hotel very good.. they up grade my room Pool was nice but you still have to cross the road from the hotel

Khuyết điểm: The serenity of the place. Peaceful

Ưu điểm: The staff at the reception are so helpful and polite. They provided the best service. This was one of our best stays thanks to them.

Ưu điểm: Ms Khadija from reception And night manager Was very nice and helpful

Khuyết điểm: Very nice

Ưu điểm: there are same 5 star hotels much better but they have bad staff, here they have facilities even little bit complicated because the pool is opposite of the hotel, beach around 5 min from the hotel, however they have very nice staff and helpfully, specially Soufiane, Vimel and khadija, they are friendly and sympathetic .

Khuyết điểm: There is no washroom in the beach then you have to wait for the driver to take you back to the hotel . its complicated .

Ưu điểm: pool , garden , spaces

Khuyết điểm: there is no mirror in the room . room service open at 8:30 with is late

Khuyết điểm: The villa was not cleaned The sofa was so dirty, bed sheet, toilet and the floor

Ưu điểm: Reception was very helpful and cheerful welcome

Khuyết điểm: Pool

Ưu điểm: Every thing

Khuyết điểm: Nothing

Ưu điểm: We did not like this hotel.

Khuyết điểm: Swimming pool is very small. All the people are smoking over there. There is no complimentary breakfast provided to us, eventhough we requested.

Ưu điểm: The staff are friendly and the hotel is very clean and smell fresh

Ưu điểm: Excellent Front Office Staff with Nice Breakfast and the staff. Best location and very near to city centre.

Ưu điểm: The ambience of the room was so relaxing. Staffs are very polite and accommodating.

Khuyết điểm: Parking Sauna and steam were not working.

Ưu điểm: Fantastic service & Management

Ưu điểm: The room was very comfy

Khuyết điểm: The raisin swirl and chocolate roll for breakfast was very rubbery and could taste the dough. There was no valet parking. The staff gave me the wrong room. The house phone was not working. The shower was lacking pressure after a short while and turned into a limp spray.

Ưu điểm: i like the complimentary from the hotel

Khuyết điểm: ac is already in 20 but still not cold

Ưu điểm: The room and bed were very comfortable and clean. The room was also a good size.

Khuyết điểm: The swimming pool area was not attractive at all. I looked but decided not to swim.

Ưu điểm: Facilities, staff friendliness

Khuyết điểm: Its not little sound proof. Noise can heard from the hall ways

Ưu điểm: The location the beach was close and the staff at the pool and beach were extremely pleasant

Khuyết điểm: The housekeeping , I lost my shorts and when I could not locate them . They told me they did not have it . I am sure he might have moved them we looked everywhere.

Ưu điểm: Nothing

Khuyết điểm: Night adult activity Small swimming pool Bad view All kids activity close by 8 which need to be more than Nothing to do after 8 only drunk which is very poor Even no good music

Ưu điểm: Very spacious , neat and clean rooms

Khuyết điểm: Staffs were not cooperative. Took more than an hour in the morning to get a dental kit in spite of numerous calls to the reception

Ưu điểm: The location

Khuyết điểm: The weather

Ưu điểm: Very clean good rooms and beautiful beach

Khuyết điểm: NA

Khuyết điểm: Pool is not temperature controlled! It was so hot. We complained and they said they will fix it! But next day it was same. They refused to turn on the chillers

Ưu điểm: -The location was so easy to artive there. -Easy check in and check out. -The room view was good.

Khuyết điểm: -The room lights were very weak . -The management is not flexible “My son was sleeping deeply at breakfast time and I requested to have my breakfast at the room because i would never leave a five years old kid sleeping alone to have my breakfast in the restaurant But they refused to provide my breakfast at the room and said that they can provide breakfast only to my son, in that day i did not take my breakfast ! -There were no teeth brush,paste and cotton buds !

Ưu điểm: The view from room

Ưu điểm: Location and the view and beach was good

Khuyết điểm: TV in the room was not smart which was disappointing and pillows were not comfortable and towels could be better. Breakfast service was not up to expectation due to crowed

Ưu điểm: The location

Khuyết điểm: So shabby nothing good about it no proper service at all

Ưu điểm: It's away from the more crowded and congested Dubai. It's a great place to relax by the pool and beach outside the city, yet offers all of the amenities.

Khuyết điểm: I've stayed here in the past with my family and also for short getaways on my own. We love the place and always will return.

Ưu điểm: Good selection of facilities.

Khuyết điểm: No extention to check out time which was problematic.

Ưu điểm: the green areas

Ưu điểm: Excellent service, not too busy, great water sports on the lagoon. Good value with booking.com

Ưu điểm: the hotel is great place for family vacation, beach is beautiful and the staff are freindly

Ưu điểm: the room view..

Khuyết điểm: few stuff during busy days, which cause delay during check-in and check-out.lack of facilities in the room for example, no bath robs, no boiler, no tea or coffee, no iron) which should be available in all 5 starts hotels. the resort is very big but still have only 2 small pools which makes them very crowded.

Ưu điểm: quiet, beautiful location

Khuyết điểm: The food was selection was ok but not what I would call 5 star standard. There was no ambience in any of the restaurants.

Ưu điểm: My room wasnt available on check in, but because of this I was upgraded to a beach front room.

Khuyết điểm:

Ưu điểm: Employees are all well trained, only exceotion is the reception clerk.

Khuyết điểm:

Ưu điểm: The friendliness and the peaceful and restful environment

Khuyết điểm: A little dissaponted with the Coffee shop environment at Dinner and Breakfast

Ưu điểm: Good boating facilities

Khuyết điểm: It is not a 5* quality hotel. It is more 3 to 4 star.

Ưu điểm: Swimming pool and the services in general

Khuyết điểm: The Single bed is small and the room size doesn't allow you to move in comfortably

Ưu điểm: Front desk service

Khuyết điểm: Nothing

Ưu điểm: lovely place to stay with nice loaction the pool was very nice.

Ưu điểm: staff are friendly and hospitable.

Ưu điểm: Very good

Khuyết điểm: Nothing

Khuyết điểm: Staff need more training in reception to recognize regular guest

Ưu điểm: The staff

Khuyết điểm: Some minor inconvenience nothing major, couple of power sockets and the Jacuzzi No phone charging options on the bedside table

Ưu điểm: Location

Khuyết điểm: Nothing

Ưu điểm: Best value for money..... attention to cleanliness and friendly staff

Khuyết điểm: nothiing

Ưu điểm: Great staff

Khuyết điểm: Smell of hotel and room.

Ưu điểm: The beach it's clean,the stuff nice

Khuyết điểm: Am sorry for that but the dinner buffet it's not that much good,the furniture old designand small

Ưu điểm: Amazing stay , Every things was good , and I would like to appreciate Rosario from front office for the good hospitality and her nice smile, as well the chef of omelette station I forgot his name, he has prepared a fantastic omelette .

Ưu điểm: Extend time for beach

Ưu điểm: clean.,lots off different areas to relax in.staff very friendly and plenty of beds around the pool and close to the beach.fitness room well equipped with great exercise machines. I would like to give a special thank You to Helen and Esther in food and beverage ,they were always happy to help and also gave great service. Macarina and Michelle (life guard and entertainment team)next time I visit,I will definitely have a game of uno.

Khuyết điểm: I was not happy with my room ,but was moved swiftly with no issues. Different rules for all inclusive packages (couldn’t get coke from all bars.) Wasn’t allowed to take drinks from the restaurant or bar into the reception area No entertainment on the evening

Ưu điểm: Extra comfy bed.

Khuyết điểm: All were good .

Ưu điểm: The staff of hotel are outstanding and very helpful. The property Is beautiful and the location is amazing.

Khuyết điểm: Rooms are not soundproof. Room 308 don't have bed side socket. Ac thermostat is very old design difficult to use.

Ưu điểm: Our whole family had fun! Good food and great service!

Khuyết điểm: I guess, it’s because summer time that’s why we felt that the A/C is not cold enough.

Ưu điểm: Location and atmosphere

Khuyết điểm: None

Ưu điểm: Really friendly staff. Room was really nice. Hotel was extremely accommodating. Food quality was good.

Khuyết điểm: More selection on buffet for dinner

Ưu điểm: The staff was super friendly and helpful. The rooms are clean and comfortable - not super fancy, but perfect for getting a good night sleep. There are a lot of beautiful plants and flowers outside. Having the beach less than a hundred meters away is great!

Khuyết điểm: The weight room needed more AC units - it had two, but they just couldn't keep up! Along the walkway in between the hotel and the beach at night there is a disgusting scent... It's only in a couple of small areas, and I'm not sure if it's a stagnant pool of water, animal feces, or something else.

Ưu điểm: 1. Staffs are supportive @ slides. 2. Bar staffs were good in information and serving. 3. Have good combination of swiming pool, mini slides and beach.

Khuyết điểm: 1. When ever guest arrives, they should be given complete information and schedule for the events happening or available for there respective package. 2. Kids activity area can be improved. Families with kids should have special invitiy to enjoy the kids event at venue.

Ưu điểm: Value for money. Good lication

Khuyết điểm: Sea is not clean. Not comfortable to swim

Ưu điểm: Food , cleanliness , value for money

Khuyết điểm: Nothing noticeable

Ưu điểm: Good a/c, clean room, sportsbar

Khuyết điểm: Just have to remind yourself about how much you are paying for it so expect the crowd to be according to the pricing. The pool is only ok during lunch hour but rest of the time it is packed with children screaming and splashing in the poolbar. Also many people in the pool with clothes eventhough it is mention on the board that it is not allowed- very unhygienic. The receptionist gave us a room with 2 beds ( we were a couple) so we had to wait in the room for 45 min for somebody to come and change our rooms. The food options are ofcourse limited but again, this is what you are paying for.

Ưu điểm: Location & foods are amazing

Khuyết điểm: Nothing

Ưu điểm: Just the vibe..!

Khuyết điểm: Rooms are pretty old, may be they need to be refurnished!

Ưu điểm: F&B has room to do much better in buffet offerings, more on simple live cooking station then the usual chaffing dishes. Staff friendliness/interaction was very average.

Khuyết điểm: The Room in general, not up to standard, very poor cleaning. Jacuzzi was dirty and water of cold. Staff interaction could have been better.

Ưu điểm: Nothing much actually!

Khuyết điểm: The beach is not good... There's lot of moss on the sea bed..! Rooms are ok... Temperature control is bad for the a/c units.

Ưu điểm: Location view to the beach Guards on each pool

Khuyết điểm: Limited menu in restauraant. Lunch and dinner almost same. Full board is much costly compared to a room with breakfast only

Ưu điểm: Facilities, staff and food

Khuyết điểm: Room seems old

Ưu điểm: the place is easy to find , the food was fantastic, its a great place for family and friends to relax, all the staff was so helpful , always smiling and they gave us the perfect room to stay that were convenient for family. will surely comeback and highly recommended

Khuyết điểm: the place and the staff are so friendly and helpful

Ưu điểm: the hotel is Very good clean, staff also very good I like to give a big thanks to Raj Kumar he was cleaning my room, he is very very very good, thanks for all hotel team they make my stay really amazing

Khuyết điểm: Nothing

Ưu điểm: Good hotel and good staff

Ưu điểm: We like the place and very comfy place and the staff are very accomodate

Ưu điểm: I like hotal managemant and service. All stap is politly and smiling.

Khuyết điểm: Location is not good.. Air polution is coming

Ưu điểm: Front desk very polite and acknowledge that we were there before, Housekeeping team of room 909 was superb! Peter was very good! Please thank him and recognize him

Ưu điểm: I would like to thank all the Nakhla restaurant team for their hospitality, they were really nice and smiley all the time. This is the only place where we felt welcomed...

Khuyết điểm: The receptionist at first when I was checking in was not accommodating and spoke rudely when I asked for the room move due to the view. The front office manager gave us a free upgrade to a “junior suite” which Was a bit spacious comparing to the first one. However we didn’t like the way we were treated upon check out by him. He mentioned “finally” instead of “ how was your stay”. Here I think the Front desk team should have a better understanding how to make the guest stay memorable instead of making it the worst as they are the first step after the door step.

Ưu điểm: Clean basic rooms. Nice staff.

Khuyết điểm: The guy at the pool shouted at us for having our drinks at the side that was rude.

Ưu điểm: Good value for money. So near to Al Hamra Mall. The pool is so huge and the staff is very courteous. Free parking. Very flexible check out timing

Khuyết điểm: It took sometime to check-in since the system is slow. The hotel facilities is quite old.

Ưu điểm: The staff are very nice specially the bell boy mr halim he give us warm welcome and everytime he see us he make us feel special and for ms thelma in reception as well she is very helpful to us

Khuyết điểm: The staff was very rude! Calls to the reception were often ignored! Room service did not change bedding at all.

Ưu điểm: Place, room and ambiance

Khuyết điểm: There was 1 cockroach

Ưu điểm: Staffs are very helpful. Thank you Farida for quick checkin,she is very welcoming and friendly. Mr. Anurag night supervisor who provide us the dinner plates late night even the restaurant was closed he arranged somehow.. we Appreciate.

Khuyết điểm: Nothing bad in the property. Stayed 6 times and will continue to stay.

Ưu điểm: Ambiance.

Khuyết điểm: Amazing Stay..

Ưu điểm: The price

Khuyết điểm: Dirty carpet, not friendly reception, dirty corridors, small showers.

Ưu điểm: Free upgrade of booked room!

Khuyết điểm: Quite difficult to get taxi from this location. They should have a list of taxi drivers that they can call whenever their guests needs one. And not limited to a time, like starting at 12noon only.

Ưu điểm: Iike entire hotel and the services

Khuyết điểm: Nil

Ưu điểm: Like the room

Khuyết điểm: Wonderful room service. Appreciated.

Ưu điểm: The staff are wonderful

Khuyết điểm: The bathroom, step up on the shower gel and shampoo game

Ưu điểm: Location

Khuyết điểm: The ac is not working even after I request nobody came to fix it, tv is not working and one HK staff came to check he said tv is not working and he left.. Tea spoon is not available with coffee kettle.. dental kit is not available in bathroom...And FOH staff treat me like stranger no smile or a good talk... anyway thank you guys....

Ưu điểm: Parking readily Available Friendly staff Great Value Manar Mall is nearby by foot

Khuyết điểm: No ironing kit No bathtub

Ưu điểm: Bed

Khuyết điểm: A"C

Ưu điểm: I like the property. It’s good to stay there. Specially the staff in reception (Regina) too much cooperates.

Khuyết điểm: Ac is not good need to upgrade. Room are not sound proof.

Khuyết điểm: Too noisy coz of the disco and music nights

Ưu điểm: It’s nice but the services is not enough

Khuyết điểm: The cleaning and the room service

Ưu điểm: I'm happy with my stay. We got a view of mangrove forests. The room was large and clean. The dinner was amazingly good and the amount was very large. Besides this poor breakfast, I am very happy with my stay and I will return there with pleasure because the proportion of quality and price is very good.

Khuyết điểm: Unfortunately, the breakfast was very bad, we paid for a buffet which was not there probably due to the low number of guests so we got only an omelette. If I was informed that there is no buffet, I would not buy it.

Ưu điểm: I like the property it’s good to stay there specially the receptionist Regina she deal with us very good.

Khuyết điểm: Everything but receptionist Regina I am impressed.

Ưu điểm: I liked the Beds were extremely good, receptionist were very welcoming and i guess the fat guy in a suit was the manager, the few minutes i interacted with him he was so amazing. For that i hope to get back to ur hotel soon. Ur staff are the best

Khuyết điểm: I didn't like the parking

Ưu điểm: Normal

Khuyết điểm: Not clean

Ưu điểm: Yes

Khuyết điểm: Nothing

Ưu điểm: Ambiance

Khuyết điểm: Washroom flush not working .

Ưu điểm: Nothing

Khuyết điểm: Bad smell

Ưu điểm: Location

Khuyết điểm: Room war smelly Old furniture and smelly carpet

Ưu điểm: The view and the friendly staff

Khuyết điểm: the sink was flooded with dirty water, its not all the same where me and my parents were in the same hotel but their bathroom was more fancier and better

Ưu điểm: Nice and very warming/welcoming staffs The staff were super friendly and nice that we actually forgot we were in a hotel... home away from home

Khuyết điểm: The pool needs renovation

Ưu điểm: clean and location ans big thanks to mr husam

Khuyết điểm: earlier i used to always get the normal room and get promoted to suite now i only get promoted fo executive although im a regular customer

Ưu điểm: I would like to thank mr. Rakesh Kumar for generosity and hospitality he up grade my rooms to suites.. Thanks a lot

Khuyết điểm: Nothing

Ưu điểm: Location

Khuyết điểm: The rooms (3 rooms booked) was with a very bad smell i have requested to change the room, they gave us a new room but we were stuck in the room for 10 mins the receptionist have requested for a technician as the door won’t open from inside. The WiFi was so bad when we call the receptionist regarding the wifi which didn’t work in 4 out of 6 mobiles he told me its from the mobile as he talked in a rude way its not from the WiFi we have asked him to restart the system but he didn’t give us any attention. I have requested for an iron and I didn’t get it. I have asked for housekeeping to clean the room at 7pm but when I reached to the hotel at 12am the room was the same. For me it was a very bad experience and I won’t recommend the hotel to anyone.

Ưu điểm: Its conveniently located within the city area.

Ưu điểm: good according to the value of the money paid

Ưu điểm: Room size

Khuyết điểm: Bathroom too small

Ưu điểm: Good behavior of all staffs.

Khuyết điểm: Maintenance needs to be upgraded - like bathroom taps to be repaired to stop overflow, all light at bathroom as well as room to be checked into. (e.g. bathroom light above the mirror was not working, all the lights in the room were not glowing.)

Ưu điểm: Services rendered was upto the standard.

Khuyết điểm: Please fix a wall clock in the room for a better knowledge about time.