La Quinta Inn Sacramento Downtown

Desk staff was friendly

Stain on carpet, no hot water first day, broken lock on door that required staff to let me in room the entire stay

Tobacco Free????

At the front desk was made to sign an agreement not to smoke anywhere on the premises or would be fined. I was appreciative that they advocated for a smoke-free environment and expressed my gratitude to staff. But as I walked to my room with my wife and infant son, I passed a member of the staff smoking. We then entered an elevator that reeked like smoke so badly that I wanted to vomit. Than passed 2 guests smoking in front of their rooms. We entered our room to find the room was signed off by housekeeping as “clean” but found a ton of loose tobacco spread all over 1 of the beds. Very disappointed and will definitely not stay at this La Quinta again.

Smoking EVERYWHERE and dirty room with tobacco on bed.

Not recommended

We asked if we could do an early check in for an up charge they said as long as the room was ready we could do it. I was told there was not gonna be an extra charge. Later on the day they called me and said we needed to pay an extra day. Did not even get an apology for their mistake. They need to get all their staff on the same page.