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the fact that one has to go litterally through the kitchen/pantry area to get to the elevator to the rooms and deal servers carrying plates of food or dirty dishes from the restaurant! We understand this is an old buiding but the kitchen smell was not pleasant to say the least. There was no trace of our reservation when we showed up .We were awakened at 7 am by very loud noise coming from staff carrying bottles being recycled in the courtyard dowen below.
It took a lot of time to check in and then to check out because the staff was struggling with their computer.
The architecture and the old world charm. The location was perfect.
The location next to the dôme.
Over-coordination betweeen staff, but still, lack in customer orientation. Poor breakfast service!
Excellent location in a delightful building. Good lift to small but comfortable room.
Access to the lift (elevator) was through the back of the dining room past an area used by staff for smoking. The smell of smoke was very bad indeed.
Spacious room and lovely building
Breakfast a bit expensive for what was offered
Staff was very friendly-location was perfect.
I wasd right in the center of everything. That I truely enjoyed. And I was on the top floor and thank god there was air conditioning.
I like the hotel very much
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