Fx Hotel Taipei Nanjing East Road Branch

The location was good, easy access to major MRT lines. Lots of food options around. Airport shuttles also arrive nearby. The reception staffs were very friendly.

Me and my wife stayed around 2 weeks over the Chinese New Year 2020. Our stay off to a good start, the reception allowed me and wife check-in at different times and the room was clean and provided local snacks/water/coffee/tea. During the first week, daily room cleaning was satisfactory. However, after the first week, the cleaning staff stopped changing used cups in the room and in the bathroom, and then the towels on the floor too (we know because they were still wet on the rack after we came back in the evening). Finally, one evening, we came back to find our room was LEFT OPEN! Luckily, nothing got stolen, but this is a serious issue and I hope the management can look into it. I reported this when I check out, the hotel staff made note of the date it happened, but I don't know if it will reach the management.