Những việc nên làm
Y tế và an toàn
Dịch vụ và tiện ích
Hợp với gia đình
Hồ bơi và spa
Trợ năng và tính phù hợp
Đa phương tiện và giải trí
Đỗ xe và phương tiện giao thông
Không gian làm việc
Khuyết điểm:Mattress Pillows on bed were tidiculous 8 c 13 Food was in vast need of improvement except for Italian and Japanese restaurant and coffee bar Testaraunts regularly did not have coffee at nightBreakfast buffet - toasters barely worked seldom was there jelly Omelets were so well done several days could have eaten sandpaper instead. Grill varied depending on day Seafood restaurant had no fresh baked fish just fried in a batter with a paper thin piece of fish Excursion desk and visit to beaches was great Need more shade hits at Sun club both at beach and pool
Khuyết điểm:The food was not up to par, even at the speciality restaurant. The staff was mostly unfriendly and unhelpful. The amenities were not up to par as in other resorts I have stayed.
Khuyết điểm:The staff was generally overwhelmed and it is very apparent that they are short staffed and could benefit from hiring more people and training everyone on how to provide excellent customer service. The dining areas were hit or miss, in terms of the food choices and the service. The drinks were all sugary, no top shelf options at all. Don't waste your money at the spa, its overpriced and all they do is rub St. Ive's lotion. I kid you not, both my mom and aunt got different services done and they both said the same thing. My mom even paid extra to add the "hot stone" option to her massage...it was a complete waste and she felt even worse when she left than she did when she first went in. They place you in a dark room, on a squeaky bed...no dimmed lights, no scented oils or candles..nada. Save your money and skip the spa!
Khuyết điểm:Up keep of room and property (vanity was falling apart, lamp shades extremely dirty, table at restaurants had hole in them), not enough beach chairs, food was not good, service not consistent, hard to get into restaurants, bar tenders didn't know how to make drinks on menu
Khuyết điểm:When I arrived at the hotel, I requested to check out late since my return flight was 9:00 pm and the check out time at the hotel was 12:00 pm. I was advised that I would have to request again on the day of check out. I did request again as advised but I was told that the room was already booked. The hotel was accommodating and allowed us to stay in the lounge, however, I think they should have accommodated us with the room since they had ample time of being informed of my request.
Nhận phòng/Trả phòng
|Nhận phòng bất kì lúc nào sau 15:00, trả phòng bất kì lúc nào trước 12:00|
|Chính sách huỷ đặt/trả trước sẽ khác nhau tuỳ loại phòng và nhà cung cấp.|
Sunscape Curacao Resort, Spa & Casino nằm tại Dr. Martin Luther King Blvd. #78, cách trung tâm Willemstad 3,6 km. Mambo Beach là thắng cảnh gần nhất so với Sunscape Curacao Resort, Spa & Casino.
Giờ nhận phòng là 15:00 và giờ trả phòng là 12:00 tại Sunscape Curacao Resort, Spa & Casino.
Không, Sunscape Curacao Resort, Spa & Casino không có đường truyền Wi-Fi miễn phí.
Có, Sunscape Curacao Resort, Spa & Casino có bãi đỗ xe miễn phí.
Không, Sunscape Curacao Resort, Spa & Casino không có dịch vụ đưa đón sân bay miễn phí.
Sunscape Curacao Resort, Spa & Casino cách Willemstad Hato Int. một quãng 12,7 km. Sunscape Curacao Resort, Spa & Casino cách Kralendijk Flamingo Int. một quãng 69 km.
Có, Sunscape Curacao Resort, Spa & Casino có hồ bơi trong khuôn viên.