Khách sạn ở Atlanta nằm gần sân bay New American Shakespeare Tavern

Ưu điểm: They catered to our requests, they even left a special surprise for my Mom for her 60th birthday! The staff was phenomenal and an extra thank you to hotel employee for the birthday surprise and handwritten note for my Mom!

Ưu điểm: The service provided by the staff was outstanding!

Khuyết điểm: No

Ưu điểm: The staff less the manager was great. I can't say enough good things about the attentiveness of the staff we interacted with. When we arrived, there was a bunch of people waiting for their cars, but we were still greeted and acknowledged.

Khuyết điểm: For the start rating, and the cost of this place, I was disappointed with the first room. We walked in and there was water every where, the floor was wet. The second room they gave us, was nice, but it had old worn out scratched up furniture.

Ưu điểm: Good location. Nice hotel.

Khuyết điểm: No effort given to providing early room entry on day of arrival even with booking and request being made 6 weeks in advance. Very slow check in process. Took 15-20 minutes to check in with only 3 parties in lobby checking in. It just appeared that Hotel was understaffed for this weekend. Too much choice and selection in area to stay here on our next visit.

Ưu điểm: Perfection! Especially appreciated the Bed! Wonderful pillows and feather bed and sheets! Love the remodel. The bathroom was gorgeous and liked the tv. Liked the miroor and the low lighting in the bathroom - great!!

Khuyết điểm: not really anything I'd find fault with - very happy!

Ưu điểm: The room was upgraded

Khuyết điểm: I did not get what I paid for and the fact the hotel ask you prior to coming what needs do you have and I told them and showed them the room style and they did have it available but failed to meet my needs. Also we had to run from homeless people

Ưu điểm: The design and quality of the rooms and their decor was everything you would expect.

Khuyết điểm: Retrieving the car from valet always took too long. For example, the 1st time, we called ahead. The car was present and we said so but we had to wait 15 minutes for them to realize it was. The 2nd time was just disorder and we again were late to an event.

Ưu điểm: All the amenities provided made us feel like celebrities. Plan on staying again. Staff made the stay more enjoyable

Khuyết điểm: Breakfast choices

Ưu điểm: Best location downtown Atlanta

Khuyết điểm: Gym could be bigger and missing a pool

Khuyết điểm: When we got there the room was not ready, so we had to sit and wait until it was finished. Then we was given the room key and once we got to our room there was staff still in the room. After we got settled in, we made our way to the restaurant. While walking down to the restaurant I met the same staff member that was in the room and he asked if could go back into the room.

Ưu điểm: Just fantastic all around love to stay there again when I come back to Atlanta

Ưu điểm: Clean

Khuyết điểm: Needs more security. Surrounded by vagrants. Got robbed at the public parking lot we had to park in because our F250 was too big for their parking deck.

Ưu điểm: Delicious and reasonable!!

Ưu điểm: First & foremost, the staff was extraordinarily helpful and friendly. They went above and beyond, without exception. Friendly staff at check in/check out. Valet service was beyond! They even offered to take some trash that had accumulated in our car during travel. We were on the one floor without an ice machine and when I went out with my bucket to look around a staff member came up and insisted on fetching it for me. We were on the 2nd floor which was very quiet for a city stay. Heard none of the usual city noises. Staff was happy to give directions and make recommendations when we asked.

Khuyết điểm: Well our view wasn’t good, but we didn’t request a room with a view so really no complaint.

Ưu điểm: Beautiful hotel.

Khuyết điểm: I loved everything.

Ưu điểm: A few of the staff were really friendly like they were your own family! I personally loved the area!

Khuyết điểm: For the price of the motel breakfast should have been included!

Ưu điểm: Room was very nice and comfortable. Great shower! Location was perfect. We were able to walk to the Arena.

Ưu điểm: Great bathroom. Nice location - walk to the dome. Quiet. Except large dog in nearby room.

Khuyết điểm: Dogs in rooms.

Ưu điểm: Very modern fixtures and amenities.

Khuyết điểm: No continental breakfast or coffee provided.

Ưu điểm: Nice rooms, clean, view could of been a little better!

Ưu điểm: BEAUTIFUL HOTEL WHEN WE ARRIVED MY WIFE WAS VERY SICK ,THE VALET GUY WAS VERY HELPFUL IN GETTING HER INTO THE HOTEL WALKED HER TO THE RESTROOM .THEN CAME BACK AND WENT TO PARK OUR CAR .THE STAFF WAS VERY HELPFUL AS TO SEND SOMEONE INTO CHECK ON HER!100%

Ưu điểm: The staff was amazing! We would stay here again.

Ưu điểm: The best things about this hotel is the hospitality and the decor. Very modern and tres chic. The room toiletries were everything!

Khuyết điểm: The parking situation. So as a overnight guest, it is unfathomable that one should have to pay $40.00 (per night); for Valet. And the self parking lots near the hotel were just as bad.

Ưu điểm: Conveniently located near everything we wanted to see.Easy walking distance to many attractions.

Khuyết điểm: Breakfast not included in higher price and parking fees were high.

Ưu điểm: Good location

Khuyết điểm: Ac didn’t work despite calls to maintenance, gym had only a couple of working pieces of equipment

Ưu điểm: Location & staff

Ưu điểm: Liked the location but it was confusing when I went to the wrong hotel.There are two different hotel that are Hilton garden hotel DOWNTOWN.I got lost and went to the wrong one and when I pulled into the self parking garage a loud alarm went off.Apparently my 2003 Ford Expedition was too high to fit through. I did like your front desk staff and the security guard who were all very helpful.

Khuyết điểm: Housekeeping did not clean the room.We were gone for nearly five hours-plenty of time for rooms to get done.

Ưu điểm: I really like the location. Walking distance to State Farm Arena. Nice Staff. Great parking.

Ưu điểm: Friendly staff. Great location

Khuyết điểm: Had to ask for a tv remote. One we received didn’t really work. Found original remote under the bed. Coffee pod still in coffee maker from previous guest

Ưu điểm: Walking distance to Atlanta downtown what I call Atlanta's heart

Khuyết điểm: Breakfast service was terrible due to no silverware, no beverages. My family was place on a table and Service people disappear. second point I prepaid for rooms and was charge after the fact $--- a day to have my kids (teenagers) near my room

Ưu điểm: The property was well maintained. The 2-bedroom rooms were spacious and comfort. The staff’s response to issues was timely and solved the problem.

Khuyết điểm: Cost of parking , I think, was excessive.

Ưu điểm: Clean rooms, courteous staff...LOVED the huge tub! I will return if in the area. (From Mn)

Khuyết điểm: The elevator in the parking ramp (adjacent to hotel) was out of order. Had to walk my luggage down the ramp 5 floors. A bit of an inconvenience. Other than that, I enjoyed my stay.

Khuyết điểm: We had reserved a king sized bed bedroom and that is not what we were given. This isn’t awful but I expect when I pay for that and request that, that is what I would be given.

Ưu điểm: Convenient location, great staff, great staff in valet

Ưu điểm: Staff friendly and accommodating.

Khuyết điểm: Dont like big cities! Not hotel issue.

Ưu điểm: Central location. Amazing lobby area and views from top floor.

Khuyết điểm: I did not like the extra $49.00 a night for parking. Parked across the street for $25.00

Ưu điểm: The view and the location.

Khuyết điểm: Only complaint was how long it took for us to get our breakfast. The breakfast was delicious but we ordered it at 10 am and were told it’d take about 35 mins to arrive. Well, it didn’t arrive until noon. The hotel did take 50% off.

Ưu điểm: Well kept

Khuyết điểm: several fees added at checkout Sky view restaurant expensive for mediocre food

Ưu điểm: Location

Khuyết điểm: No bathtub Uncomfortable mattress

Ưu điểm: Location

Khuyết điểm: Beds very uncomfortable and not made well. And for a four star the pool area should be renovated and expanded.

Ưu điểm: The location was very good. The check in process was easy. Friendly staff.

Khuyết điểm: The restaurant/bar was horrible...it was dark, the food was okay. The wine list was terrible. It was very loud.

Ưu điểm: The location was within walking distance to restaurants and attractions. Room was clean and beds comfortable.

Khuyết điểm: The elevators were SO SLOW! One morning we waited on the 23 floor for over ten minutes for an elevator to lobby. The free WiFi is in the lobby only. We happen to be Marriott rewards members, so we were able to get WiFi in room at no charge.

Ưu điểm: Love the Plaza . I have been coming here my whole life. I’m 45 next week. The breakfast is and was fabulous. Staff is always super nice . The pool was amazing .

Khuyết điểm: This hotel has always paid attention to detail. The last 2 years that hasn’t been the case. Our reservation for 2 rooms was not right at check in. They only had us for 1. I requested the highest floor and we only got 41. 4 people in a room with only 1 bath cloth. Took forever to check in. No discounted room, no breakfast for one for your troubles. NOTHING ! Lady that checked us in kept helping the lady beside her check in someone else. No one ever knows you have a late check out. 10ish someone is knocking on the door “house keeping “. Happens every time . My husband met us there and self parked. His truck was broken into and he had items stolen . So we had to spend the morning with APD . Not the hotels fault but most people think that parking deck is part of the Plaza. It’s not

Ưu điểm: The views were fantastic. When they say skyline they mean it. The cleanliness of the hotel was amazing.

Khuyết điểm: I didn't like that the valet was so expensive. I think that guests of this hotel should have a discount. It would have been a great deal until I was charged an additional $100.00. Also we did not have a refrigerator.

Ưu điểm: The staff was very nice and the hotel was amazing. The Sundial restaurant gives a beautiful panoramic view of the city!

Khuyết điểm: We had to wait over 15 minutes for an elevator to the lobby. It was Saturday a.m. so high traffic expected, but 15 minutes seemed la bit excessive wait time. Attached Self parking (not hotel owned) and is unkept, unattended, and overpriced.

Ưu điểm: Great location. Lots of places to eat nearby. Beautiful view of downtown Atlanta.

Khuyết điểm: Parking is a little crazy. Took a long time to get into the valet area.

Ưu điểm: Convenience of having everything and close to a lot of places I needed to go.

Khuyết điểm: Price of valet. Waiting 30 minutes at valet and was late to the event I came out for because If it. Check-in process wasn’t good. I arrived early and there were no rooms. Staff wasn’t very warm. And checking was 4 not 3 as stated on my conf

Ưu điểm: Extremely friendly staff. Clean and modern aesthetic. Only a block or two away from MARTA subway. Great location for restaurants. Good Complimentary coffee. I book this hotel every year for my casual and business events.

Khuyết điểm: No complaints.

Ưu điểm: The location of the hotel and the housekeeping staff.

Khuyết điểm: I didn’t like how I was treated by the young lady at the front desk when I was checking my elderly handicapped 82 year old mother in. The handicap accessible room wasn’t designed for a handicap or elderly person. The wheelchair couldn’t fit past the bathroom door. I was charged more money for the handicap accessible room and wasn’t told the room would be more money. I found out the room was more after I received my statement by email. The concierge that checked us out could have mentioned it but didn’t. This was such a disappointment on how we treat the elderly.

Ưu điểm: Wonderful location - close to MARTA - friendly and knowledgeable staff!

Ưu điểm: The location was great

Khuyết điểm: Two different times house keeping walked into our room. One time on the day of check in without knocking or announcing they were entering. The second time they knocked twice and entered the room. The second time we have the security latch on.

Ưu điểm: Absolutely loved everything about my stay. It was beautiful and the staff was super friendly and helpful. This is by far the best hotel I have stayed. As someone in the customer service business, I appreciate extraordinary customer service and that is what I got! Anytime I stay in Atlanta I will be here!

Ưu điểm: Location

Ưu điểm: It’s easy to access.

Khuyết điểm: It should be noted there is a fire station on the opposite lock from hotel. And it’s extremely LOUD when their sirens go off. Sleeping with small children is next to impossible when a fire truck is racing down the road every hour of the night.

Ưu điểm: The location was walking distance to some good restaurants. Our kids enjoyed the indoor pool.

Khuyết điểm: Check-in was a nightmare. The valet locked our keys in the truck while running the next morning. We had not called for the car or anything. Our car should not have been touched. We had to wait 2 hours for a locksmith to arrive with the truck still running

Ưu điểm: Friendly employees. Clean and hip hotel

Ưu điểm: Location

Khuyết điểm: Bedding was worn with holes and sheets unraveling. Walls were thin as I could hear people's voices at night. Shower curtain torn and surprised it was not glass shower, as advertised in the listing. Staff was mediocre, did not offer concierge svc,or cof

Ưu điểm: The rooms are spacious, the beds are very comfortable and the bathroom had everything you would need. The staff at the front desk are very friendly and helpful. Also, the breakfast buffet had a lot of variety and was quite good.

Khuyết điểm: For a four-star hotel, it would have been nice to have better lighting in the room. The lamps weren't bright enough to read well at night. Also, I asked one of the housekeeping staff for an item listed that the hotel supplies and she just laughed.

Ưu điểm: Location, location, location. We have been going to Hilton head for 25 years and this resort is in the perfect location.

Khuyết điểm: No recommendations