The Ritz-Carlton, Beijing

Everything was awesome!

The rug was a little stained.

This is a "Classic" Ritz Carlton experience. The hotel staff will know your name after asking just one time - in the restaurant, lounge; and even the hotel manager (whim I met on the first day). Exceptional attention to detail.

There really wasn't anything that I didn't like. They are near a metro station, room was clean and quiet, everything you could ask for was taken care of!

My stay was very much enjoyable, I liked the design of hotel, the cleanliness of the room and, more than anything, the attitude of the staff, always helpful and customer-centered. They also have a nice swimming pool and small welness center on the top floor. I did not have chance to try their breakfast, but I had dinner at Aroma restaurant one night and it was fast and tasty.

I tried the swimming pool and the sauna area on different evenings, but unfortunately I always found very noisy customers. I understand that it is not easy to tell to a family with babies to contain their excitement, but in the sauna area I found another customer (adult) watching some TV show really loud on his mobile phone. I believe the staff should have intervened.

I arrived with a horrible headache and the concierge went out and got me tablets which I truly appreciated

Restaurant were mediocre

I loved the club access. I had to meet few people for business and it was perfect to use lounge.

Food variety was limited due to space I think.