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Khách sạn ở Cancún

Khách sạn ở Cancún

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Mùa thấp điểm tháng 6
Mùa cao điểm tháng 4
  Giá trung bình (đêm trong tuần): 4.876.354₫
  Giá trung bình (đêm cuối tuần): 4.603.900₫

tháng rẻ nhất để ở

11%

giảm giá theo dự kiến

thời điểm đắt đỏ nhất để ở

57%

tăng giá theo dự kiến

(giá trung bình cho 2 tuần qua)

CN - Th 5

(đêm trong tuần)

(giá trung bình cho 2 tuần qua)

Th 6 & Th 7

(đêm cuối tuần)

Câu hỏi thường gặp khi đặt Khách sạn ở Cancún

Khách sạn rẻ ở Cancún có giá bao nhiêu?
KAYAK người dùng đã tìm thấy phòng đôi ở Cancún với giá rẻ cỡ 216.674₫ trong 3 ngày qua. Giá trung bình là 2.873.665₫.
Khách sạn ở Cancún đêm nay có giá bao nhiêu?
Trong 72 giờ qua, người dùng đã tìm thấy Cancún khách sạn cho đêm nay với giá thấp cỡ 145.379₫. Người dùng còn tìm thấy những khách sạn 3 sao giá từ 451.463₫ và khách sạn 4 sao giá từ 937.297₫.
Khách sạn ở Cancún cho cuối tuần này có giá bao nhiêu?
Trong 72 giờ qua, người dùng đã tìm thấy Cancún khách sạn cho cuối tuần này với giá thấp cỡ 146.075₫ mỗi đêm. Người dùng còn tìm thấy những khách sạn 3 sao giá từ 181.839₫ và khách sạn 4 sao giá từ 1.068.974₫.
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Khách sạn tốt nhất ở Cancún

Hiển thị tất cả
Beloved Playa Mujeres by Excellence Group - Adults Only - Cancún - Toà nhà
1
12.726.428₫+
Tổng quan Đánh giá
Tọa lạc tại Playa Mujeres, Beloved Playa Mujeres Couples Only by The Excellence Collection All Inclusive gần biển, cách Câu lạc bộ gôn Playa Mujeres và Bến Phà Punta Sam 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ xe limo/xe đưa đón hạng sang, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Food, atmosphere, size and the spa were amazing!
Khuyết điểm: We couldn't think of anything - other than more information on the website about no need to worry about making dinner reservations, how to get a taxi/shuttle from airport, the fact that Hydrotherapy session takes the full hour...
9,1 Tuyệt hảo
Ưu điểm: Staff was very friendly and accommodating Landscaping beautiful.
Khuyết điểm: Room decorations a little disappointing for 700/night We have stayed at other hotels for this price and have had over the top decorated rooms. Rooms are a little sterile.
10,0 Tuyệt hảo
Ưu điểm: The staff went out of their way to please us! it was really a pleasure to stay and we will definitely be there again and again! We really had a taste of haven!!!!! It was clean the landscaping was beautiful and the service was outstanding! Forget abut the massage...... they have the best of the best!!!
Khuyết điểm: I cannot imagine of anything better than that! KEEP DOING WHAT YOU GUYS ARE DOING!
Excellence Playa Mujeres - Adults Only - Cancún - Toà nhà
2
9,4 Tuyệt hảo (2.698 đánh giá)
13.585.694₫+
Tổng quan Đánh giá
Excellence Playa Mujeres - All Inclusive - Adults Only ở Playa Mujeres, gần biển, cách Câu lạc bộ gôn Playa Mujeres và Bến Phà Punta Sam 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ.
10,0 Tuyệt hảo
Ưu điểm: Everything about this resort was amazing! The food, staff, location etc! I could go on forever! It is almost like a completely different resort from day to night. During the day there is tons of entertainment around the pool and beach and then at night everyone gets dressed up for a nice dinner.
Khuyết điểm: The only 1 complaint that I have is although the bed is beautiful it's extremely uncomfortable!
10,0 Tuyệt hảo
Ưu điểm: The service was amazing. Everyone was so friendly. There are a lot of restaurant choices and the food was good. The hotel is large but very spread out making it feel more intimate.
Khuyết điểm: There is no privacy in the bathroom.
10,0 Tuyệt hảo
Ưu điểm: Everything is clean, tasty, and designed to make the guest happy.
Khuyết điểm: AC was not strong enough in the main restaurants.
10,0 Tuyệt hảo
Ưu điểm: This was such an incredible resort! I loved every minute. The staff was excellent and friendly, the food was great, the location was amazing. I loved how many lounge chairs they had as we never had to get to the pool early to secure out spots. I can't wait to go back!
Khuyết điểm: I would have loved if they had more of the large bed cabanas. They were amazing, but there were only like 6 and so were taken quickly. But honestly, that's not really a complaint because this place was the best.
9,0 Tuyệt hảo
Ưu điểm: Location Service Environment
Khuyết điểm: Food Beds Pillows
9,7 Tuyệt hảo
Ưu điểm: You won't be disappointed - beautiful-top of line service - great restaurants- entertainment and more. There is a great atmosphere and the beaches are picturesque. I will be back for sure
Khuyết điểm: Sunscreen too expensive
9,7 Tuyệt hảo
Ưu điểm: The resort was great not a dull moment, beach was beautiful and the rooms were outstanding. Food was pretty great as well, especially the Asian and French restaurants, although, I enjoyed them all. The staff took our stay to the nextt level They know your name, cater to your every whim and genuinely want you to have a good time. The event coordinators we met(Marcos, Luis, Joe and Nestor) made sure there was plenty to do every day if that's what your in to and the bar tenders and drink staff were incredible. Ever was our bar hop and he went above and beyond for us! Love this resort, will most certainly be back!
Khuyết điểm: No real complaints, ran out of sunscreen at the resort was like 28 USD seemed a bit much. The hookahs they offer were a bit dated and was not impressed with their quality.
8,5 Tuyệt hảo
Ưu điểm: The grounds are great. Really liked the setup. People were so nice. Really a great place to visit.
Khuyết điểm: Did NOT like the glass bathroom doors. No privacy.
10,0 Tuyệt hảo
Ưu điểm: The staff was excellent!! The whole resort was extremely clean and beautiful!! I will definitely be back!!
Finest Playa Mujeres by Excellence Group - Cancún - Phòng ngủ
3
9,3 Tuyệt hảo (2.285 đánh giá)
11.658.151₫+
Tổng quan Đánh giá
Finest Playa Mujeres by The Excellence Collection All inclusive ở Playa Mujeres, gần sân golf và cách Câu lạc bộ gôn Playa Mujeres 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có kế hoạch tổ chức sự kiện tại Playa Mujeres? nơi lưu trú này có khu vực tổ chức rộng 1579 mét vuông, bao gồm trung tâm hội nghị và phòng họp. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
9,4 Tuyệt hảo
Ưu điểm: This resort is massive with beautiful ground and kind staff. Room was huge, comfortable bed and was always cleaned
Khuyết điểm: Check in process was very inconvenient and frustrating. Even though checkin time was 3pm we couldnt do check in till 4 pm. As a compensation, my group received free hydrotherapy which was nice. The next day, i had to change the room because finest didnt reserve two rooms next to each other even though i reserved two rooms. I was told that the room will be ready by 2pm but it wasnt ready till 4 pm again! I wasted a lot of time the first 2 days. They seriously need to improve their check in process, besides this, i loved my stay here.
10,0 Tuyệt hảo
Ưu điểm: Everything was excellent. They went above and beyond. Food was great for a different country, room service excellent. Don't order scrambled eggs(they must use premix or something but omlettes and fried eggs good). Water sports nice, rooms are clean and luxurious . Amenities in room exceptional. had toothbrushes, toothpaste, irons, robes, shampoos, soaps, etc.... Please remember to tip even though a tip is included in your room price. They make very little daily; like $4-6 a day and tips help. We paid $5-10 per meal, $1-2 round of drinks, housekeeper $20 for entire stay, bellmen $1 per bag.
Khuyết điểm: The air condition works but any time you open any door it shuts off. So, if you are in and out during the day; your room will be cool but not as to what you think will be the best comfort you expect. When you wake in am you will be cold, but during day; not so much.. Keep doors sealed and shut .
10,0 Tuyệt hảo
Ưu điểm: Since your arrival to your departure, you are treated like royalty. Everything is top quality, everyone in the world should experience cancun in finest.
10,0 Tuyệt hảo
Ưu điểm: I liked the location, the safety, the beautiful buildings, and grounds. Many choices for foods, including healthy choices too. Favorite restaurants were the tapas restaurant, and the main buffet. Drinks were great, lots of fresh squeezed juices and of course specialty cocktails. The coffee and ice cream shop was fun. Service was good overall and room service was quick too. The staff at the front desk was very nice. We saved money by getting a regular room and not a rooftop suite or swim up suite and it was plenty nice. Service was always good, tip was "included" but I always tip when it was outstanding which was most of the time.
Khuyết điểm: The Jacuzzi tub in your room can overflow very easily if you fill it too high...beware. They don't serve red bull or any energy drinks on the property. Some restaurants were closed, due to private parties, so you don't always get as many choices as you expect. They ran out of towels in the beach/pool area. Most restaurants are closed between 4-6pm. Dress code in the different restaurants and no reservations allowed is a pain. There was quite a bit of seaweed on the sand due to a lot of wind. There are way too many light switches in the room, it can take 10 minutes just to figure out how to turn them all off at the end of the night.
Nizuc Resort and Spa - Cancún - Toà nhà
4
9,3 Tuyệt hảo (2.006 đánh giá)
15.188.110₫+
Tổng quan Đánh giá
Nizuc Resort and Spa ở Zona Hotelera, Cancun, cách Bãi biển Delfines và Di chỉ El Rey5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ xe limo/xe đưa đón hạng sang và dịch vụ nhận phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Cancun? resort này có khu vực tổ chức rộng 765 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Architecture
10,0 Tuyệt hảo
Ưu điểm: Excellent construction and room design. Luxury rooms with all details finished 100% quality. Personal / Room services - makes your feel like a VIP without any intensions to get a TIP. they just want to provide and excellent service for your and thats it. Hence Management of the hotel made a perfect job with people trainings.
Khuyết điểm: Nothing to doesn't like there.
Secrets The Vine Cancun Adults Only - Cancún - Phòng ngủ
5
9,2 Tuyệt hảo (4.122 đánh giá)
12.401.301₫+
Tổng quan Đánh giá
Secrets The Vine Cancun - All Inclusive - Adults Only ở Zona Hotelera, Cancun, cách Aquaworld và Khu tương tác Hải dương học Cancun5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ trả phòng cấp tốc và báo miễn phí ở sảnh. Có kế hoạch tổ chức sự kiện tại Cancun? khách sạn này có khu vực phục vụ hội thảo, sự kiện rộng 2 mét vuông. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Everything was beyond our expectations! AMAZING! A true dream experience! Will 100% recommend to anyone.
8,5 Tuyệt hảo
Ưu điểm: Great Room junior suite Nice beach Great Staff
Khuyết điểm: I would think 2x if you're traveling solo. This hotel was couples, families.
9,7 Tuyệt hảo
Ưu điểm: The staff was excellent! Each team member, ranging from the pool staff to housekeeping, to activities were delightful. The property is very nice and our room was especially lovely... Roomy, clean with a great view.
Khuyết điểm: You have to get up early to reserve your spot at the very crowded pool. It would also be nice if the restaurants took reservations. There is always a wait for the nicer restaurants.
8,5 Tuyệt hảo
Ưu điểm: The rooms are gorgeous, the view is amazing, the amenities are great for a vacation getaway.
Khuyết điểm: The food at the restaurants is really bad, plates are extremely small, food is poorly cooked and the service is also pretty bad. It’s a shame because the restaurants all are very nice and the hotel is beautiful.
10,0 Tuyệt hảo
Ưu điểm: This place is amazing. We felt like royalty once we arrived. Amenities are top notch. Beautiful hotel with stunning views from all rooms. Food was delicious. Staff was friendly. Entertainment staff was awesome. Highly recommended. I would choose this hotel everytime I travel to Cancun.
Khuyết điểm: There were a few ants in our room but that is probably normal for most places in Mexico. The try to stay on top of it. Wifi was unbelievably slow if not nonexistent. Try getting an international data plan that doesn't screw you on rates.
10,0 Tuyệt hảo
Khuyết điểm: Vacation club sales pitch.
10,0 Tuyệt hảo
Ưu điểm: Loved the Hotel and grounds. Beach was perfect. Service was top notch and attentive to all needs. Had an issue with our room and it was handled in minutes. Food is good and or great. Was there for a weeding with a big group and lots of fun with not a worry in the world.
9,1 Tuyệt hảo
Ưu điểm: It is top three resorts in Cancun easily.
Khuyết điểm: There could be a shuttle service for guests who chose to pay upgrade for butler services in order to not have to use the not so great local taxis which pick you up at the hotel to get you around often with no air conditioner are these taxis.
8,8 Tuyệt hảo
Ưu điểm: This hotel is beautiful! It's very modern, the staff is very friendly, the pools are great and the quality of food is amazing. Concierge were able to help me propose to my girlfriend and made the experience even more special than I expected. It was relaxing and romantic.
Khuyết điểm: Being in Cancun, you will still experience the party at a minor level. It was a bit distracting and unrelaxing at times to hear clearly from our room the pool activities from the hotel next door till probably 1am on certain days. Also, the worst thing we experienced was the slow room service. No matter what time you would request it, it would take from 50 to 120 mins. I also had an accident with a juice that spilled inside my room, for which I had to wait over 1 hour for the cleaning services to arrive and take care of.
8,0 Tuyệt hảo
Ưu điểm: Good food
Khuyết điểm: staff Darcel rude and very unprofessional
10,0 Tuyệt hảo
Ưu điểm: Everything was amazing !
Khuyết điểm: Our sink over flowed in our second room
9,7 Tuyệt hảo
Ưu điểm: Everything is top notch.
Khuyết điểm: Room location was horrible.
Riu Palace Las Americas - Cancún - Toà nhà
6
9,2 Tuyệt hảo (3.992 đánh giá)
7.733.395₫+
Tổng quan Đánh giá
Riu Palace Las Americas All Inclusive - Adults Only ở Zona Hotelera, Cancun, cách Bãi biến Caracol vài bước và cách Trung tâm Hội nghị Cancun 8 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ xe limo/xe đưa đón hạng sang, máy vi tính và dịch vụ nhận phòng cấp tốc. Khu vực phục vụ hội thảo, sự kiện tại nơi lưu trú này bao gồm khu hội nghị và phòng họp. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Everything was amazing. All inclusive is best.
Khuyết điểm: Hard to find anything that was bad. Would do it again.
7,7 Tốt
Ưu điểm: The capitan Rigoberto from the Krystal was excellent very polite. Explain everything of the menu. Gave us seats.
Khuyết điểm: When we arrived to the hotel, the people in the frontdesk couldnt find the reservation of Kayak and tell me that they never had a reservation of this company before. I had to wait for 2 hours before they could assign me a room. I made a second reservation for one more night and they made me go to the desk 3 more times. The person in charge was Daniel the second day .
10,0 Tuyệt hảo
Ưu điểm: Nearly everything was absolutely amazing. Having room service and access to Riu cancun was also a huge plus.
Khuyết điểm: The gym didnt have AC sometimes.
9,4 Tuyệt hảo
Ưu điểm: The resort and staff were awesome! They keep every inch of the resort spotless! Also, the location is great. Everyone there goes above and beyond to make your stay great.
Khuyết điểm: This was our first resort experience so wasn’t sure what to expect. Although the overall experience was great we were a little disappointed in the food, drinks and entertainment at the resort. We found them to be mediocre but not bad enough to where we wouldn’t go back.
10,0 Tuyệt hảo
Ưu điểm: The staff was amazing. When I first walked in I felt like royalty until the time I left. Attentive,friendly and very professional. Loved the face they replenished the mini bar in the room daily and if you run out call them and they will replenish your alcohol and drinks in no time. I can't wait to visit Again!
Khuyết điểm: The room had a musty odor which after the second day I got used to.
8,2 Tuyệt hảo
Ưu điểm: Friendliest staff I ever encountered.
10,0 Tuyệt hảo
Ưu điểm: clean rooms curteous staff
Khuyết điểm: the rain
10,0 Tuyệt hảo
Ưu điểm: great hotel,staff all very friendly.hotel is kept immaculate as are the rooms.good plus is the hotel is now adults only.Evening buffet restaurant is superb so much choice and good quality,steak and lobster anyone?AB in the bar is superb like a one man whirlwind couldn't finish a drink without another one being served.
10,0 Tuyệt hảo
Ưu điểm: Everything. From the room to the facilities. The people were so helpful and friendly!
Khuyết điểm: Nothing. Everything was great!
5,3 Ổn
Ưu điểm: Right next to the beach
Khuyết điểm: Food was not good and they used cheap alcohol and didn't know how to make drinks correctly. On top of that service was bad and facilities are run down. Right when I checked in they gave us a room that was already occupied. It was so embarrassing walking in on someone else.. my friends AC didn't work well. The gym was old. They Japanese restaurant served cheap sake from Shanghai! Who drinks sake from Shanghai and not Japan!? Would never return or recommend.
10,0 Tuyệt hảo
Ưu điểm: Large spaces, good entertainment crews, louis was very entertaining and helpful at the pool activities, awesome and healthy food, courteous staff, the Roberto buffet has a very unique menu options, prime location- walking distance to all the central area. Spectacular exterior patio.
Khuyết điểm: The gym and pool closes too early (6pm and 8pm), gym is too small and not enough equipment, the 24 hour lounge doesn’t have ventilation and it smells bad all the time,
Le Blanc Spa Resort - Adults Only - Cancún - Phòng ngủ
7
9,2 Tuyệt hảo (1.115 đánh giá)
17.371.110₫+
Tổng quan Đánh giá
Le Blanc Spa Resort Adults Only Newly Perfected - All Inclusive ở Zona Hotelera, Cancun, cách Bãi biển Forum và Trung tâm Hội nghị Cancun 15 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
9,4 Tuyệt hảo
Ưu điểm: The food and service
Khuyết điểm: Was booked as ocean front. Gave me the partial ocean view. Otherwise not one bad thing to say
9,4 Tuyệt hảo
Ưu điểm: Unparalleled experience. The food is good, the facilities are well maintained and the amenities are fantastic
Khuyết điểm: This is the second time I've been- it was much more crowded this visit I guess it's a popular time to come but I felt a slight decline in service. Everyone is exceptionally friendly but a few requests were missed- still the service is far superior here compared to anywhere else
9,1 Tuyệt hảo
Ưu điểm: Everything
Khuyết điểm: That even though I received a confirmation email from kayak that my reservation was nowhere in their system. Makes me not want to use kayak anymore. I was upset by it.
9,1 Tuyệt hảo
Ưu điểm: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.
Khuyết điểm: Our suite was great, with big sliding doors opening to the beach and ocean. The only thing disappointing, was that it didn’t include a balcony to sit and relax with a drink at the end of the day. This was an architectural mistake. Also, the hotels surrounding Le Blanc are not as high-end as those surrounding our previous hotel, the JW Marriott. Not a big deal, but noticeable when going for a walk on the beach.
Iberostar Cancun - Cancún - Toà nhà
8
9,1 Tuyệt hảo (8.221 đánh giá)
8.755.225₫+
Tổng quan Đánh giá
Iberostar Selection Cancun All Inclusive ở Zona Hotelera, Cancun, cách Bãi biển Delfines 4 phút đi bộ và Di chỉ El Rey 10 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có kế hoạch tổ chức sự kiện tại Cancun? nơi lưu trú này có khu vực tổ chức rộng 10126 mét vuông, bao gồm khu hội nghị. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.
Khuyết điểm: No top shelf alcohol choices.
10,0 Tuyệt hảo
Ưu điểm: We were very pleased with every aspect our stay at the Iberostar Cancun.
Riu Palace Peninsula - Cancún - Toà nhà
9
9,1 Tuyệt hảo (6.090 đánh giá)
7.663.725₫+
Tổng quan Đánh giá
Riu Palace Peninsula All Inclusive ở Zona Hotelera, Cancun, cách Bãi biển Tortuga và Bãi biển Langosta 15 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ xe limo/xe đưa đón hạng sang, máy vi tính và dịch vụ nhận phòng cấp tốc. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Everything
10,0 Tuyệt hảo
Ưu điểm: service, food, location and entertainment
10,0 Tuyệt hảo
Ưu điểm: Restaurants were great food was fantastic the staff is very friendly I'm very helpful rooms were excellent and clean
Khuyết điểm: There was nothing I do not like about this place
10,0 Tuyệt hảo
Ưu điểm: Just about everything. If we needed something for the room it was taken of fast. Food was great in every restaurant we ate at even the buffets we very good.
Khuyết điểm: Making reservations for the specialty restaurants several days ahead. We've stayed at Dreams resorts which didn't have this policy. The host just told us how long a wait we might have for a particular restaurant that evening and we came back when it was our turn.
5,7 Ổn
Ưu điểm: Aside from the staff who were all friendly and accommodating, nothing stood out. We have stayed at @ 10 different all-inclusive resorts in Cancun over the years. I will forget this one in little time.
Khuyết điểm: 1.The noise. 2. The terribly average food; one person making omelettes and a long line to wait for food. 3. The lack of room bathrobes or slippers. 4. Bellman who do not bring in your luggage or take it to your room. 5 The constant pool party atmosphere. 3. The 3 empty beer bottles sitting in the same place in the stairwell for 4 days. 4. The small exercise room. 5 Staff does not set up umbrellas. 6. I must “exchange” a card token for a beach towel every day. 7. Locals selling EVERYTHING on the property beaches. Despite booking months in advance online getting a 1st floor room and heating everything outside - resort at capacity and no opportunity to move rooms. This is a place for a party - not for relaxation and quiet.
8,0 Tuyệt hảo
Ưu điểm: The room was very nice and the cleanliness of the hotel was great.
Khuyết điểm: The food was lacking but that is somewhat understood at a resort.
7,4 Tốt
Ưu điểm: Great seating and overal service was wonderful....but....
Khuyết điểm: i was sober. i was polite. yet the bartender on the second to and last day of my stay poured me a mojito with flat soda. beer that was half foam twice. tequila shot with no salt on rim as he did with previous customer. I was 1 of 3 people at the bar. I offended him somehow. all i was was nice and polite to him.
7,4 Tốt
Ưu điểm: Clean, food at buffets very good. bartenders were great group of people. view and beach were wonderful.
Khuyết điểm: Restaurants not so great, although buffets very good. In room bathroom water closets with louver on doors was odd. Nobody wants to hear their spouse going to the bathroom. Public rest rooms were very hot in water closets. Water / mini bar replacement did not happen everyday. Our room was not cleaned one day. Spa was ok, but no tour given to explain what other amenities were available in the spa. Massage table sqeeked so loudly, it was interruptive and distracting during the massage. Why you can't convert to US dollars in the lobby is beyond me.
Fiesta Americana Condesa Cancun - Cancún - Toà nhà
10
9,1 Tuyệt hảo (5.833 đánh giá)
9.939.619₫+
Tổng quan Đánh giá
Fiesta Americana Condesa Cancun - All Inclusive ở Zona Hotelera, Cancun, cách Aquaworld 3 phút đi bộ và Bảo tàng Maya Cancun 10 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Khu vực phục vụ hội thảo, sự kiện tại khách sạn này bao gồm khu hội nghị và phòng họp. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
9,4 Tuyệt hảo
Ưu điểm: Food was awesome
Khuyết điểm: Time share salesman are annoying
10,0 Tuyệt hảo
Ưu điểm: Exceptionally friendly service that was readily accessible for both english and spanish speakers. Nice variety of food. Facilities and grounds were well maintained. Very clean rooms with potable water in the room. Very large beach with a bar on the beach. Sea turtles laid eggs on the beach during our stay and we were able to release baby sea turtles into the ocean on one of the nights. Would definitely stay hear again in the future.
6,5 Tốt
Khuyết điểm: The hosted Víctor, he was very agressive whit us abouth the hotel rewards program
7,1 Tốt
Ưu điểm: Nice pool and bars. Comfort rooms. Close to the beach.
Khuyết điểm: Staff always wabt tips. Rooms are not clean. Nothing to do inthe evening. Not putting enough alocohol on the drinks. Low variaty of food.
10,0 Tuyệt hảo
Ưu điểm: We stayed last year and came back for more! The grounds are well maintained, the staff is friendly and willing to help. Are flight was cancelled and we were on hold with the airline for more than two hours. The concierge stayed with us the whole time and the hotel staff went out of there way to make sure we had accommodations for the night in the same room. We loved our poolside drink waiter who checked to make sure we had a full cocktail at all times. The poolside restaurant serves the best fish taco's and the overall food was wonderful. We didn't have a bad meal. We love the size of this property, not to big but just enough to keep you entertained. We will definitely be back next year.
9,1 Tuyệt hảo
Ưu điểm: The most friendliest and helpful staff I've ever experienced. They definitely go the extra mile with a smile.
Khuyết điểm: The food was a disappointment, and the alcohol was not the best. Maybe having more of a variety and top shelf . You could offer an all inclusive upgrade to offer better selections. the all inclusive upgrade would require a different color band and pay extra.
4,0 Ổn
Ưu điểm: By beach, free drinks
Khuyết điểm: Staff was rude. Rooms and restaurants were warm and muggy. Customer service was poor.
7,1 Tốt
Ưu điểm: The staff was very friendly. Besides their timeshare sales shpiel, they didn't try to up sell us or push us into any additional purchases. The restaurants on the property were really good; much better than other all inclusives we are familiar with.
Khuyết điểm: Even though we were in an upgraded room, the new fixtures were already coming off of the walls. Some of the outlets weren't connected to anything. Also, there were millions of ants. They sprayed on our balcony and in the room while we were there. My husband and I were eaten up.
9,6 Tuyệt hảo
Ưu điểm: Great service, best I've ever had
Khuyết điểm: I'm in a clinic now with all the typical symptoms of "Mexico", but unless it's from unknown bugs in the room then it's not their fault anyway
4,5 Ổn
Ưu điểm: It was ok. Nothing special. It was too expensive for the value. Staffs were helpful.
Khuyết điểm: Old resort. Rooms were cold even I took one of the best ocean front room. The Lock didn't work. Door got stuck several times. To me it doesn't worth the money we spent
10,0 Tuyệt hảo
Ưu điểm: Hotel staff were top notch. Bartending staff, especially Armando, Rudulfo & Carlos were great and really made our stay exceptional. All inclusive drink quality was better than expected and includes decent brands like Cabo, Hornitos, Barcardi, Jack, etc. By the second day, our drinks were made without having to ask as they remember your name and what you like to drink. Also appreciated that the lobby bar stays open til 1am, The Michael Jackson show that was preformed was better than the Cirque du Soleil M.J. tribute show that I saw back in the U.S. recently. Food was also fantastic. I especially enjoyed the Italian restaurant and the Ceviche bar out by the beach. Also enjoyed the poolside grilling that was done each day and the outdoor evening bar-b-que dinner served poolside. Pool itself was visually stunning with lots of tropical trees and plants. Pool bars were great to hang out at throughout the whole day. In my opinion, the rooms were clean, comfortable and seemed to have all you really needed. Ours was on first level with great view of pool and large lanai. I would without a doubt return to this property even over the other higher end property that I stayed at during the same trip to Cancun (Hyatt Zilara). Thank you Fiesta Americana Condesa and hope see you again next year.
Khuyết điểm: I understand this is a family hotel, but kids should not be allowed to sit up at the bars. Several times, I saw children sometimes with and without their parents drinking non alcoholic drinks up at the pool/beach bars. Why some parents think this is ok, is beyond me. When I have my kid with me, I never allow him to sit at the bar.
10,0 Tuyệt hảo
Ưu điểm: Food was great as well as location. Great services throughout hotel.
Khuyết điểm: The beds were not very comfortable
Live Aqua Beach Resort Cancun - Cancún - Toà nhà
11
9,1 Tuyệt hảo (2.991 đánh giá)
13.353.460₫+
Tổng quan Đánh giá
Live Aqua Beach Resort Cancún - All Inclusive - Adults Only ở Zona Hotelera, Cancun, cách Khu tương tác Hải dương học Cancun vài bước và cách Trung tâm Mua sắm La Isla 5 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng phục vụ 24 giờ và báo miễn phí ở sảnh. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
7,1 Tốt
Ưu điểm: Nice grounds, although it looks likes its getting a little older. Staff was great, every single one of them Spa was great.
Khuyết điểm: The food was bad. I kept on trying to give this place 2nd and 3rd chances to see if they had anything good. But I was constantly disappointed. It was edible, but far from good. The nail in the coffin is when we got a taco from the airport and it was better than all the food we had at this hotel. Room felt a little dirty, shower leaked, shower glass door had someone's name scratched into it.
10,0 Tuyệt hảo
Ưu điểm: Very upscale beautiful resort. The best food, prepared elegantly. the nicest and most attentative staff you could ever meet. beautiful beaches and pool area. one of my favorite spots on this planet
Khuyết điểm: that I couldn't stay longer
6,2 Tốt
Ưu điểm: The hotel is suppossed to ve o e of the best in Cancun, but it is a great disapointment
10,0 Tuyệt hảo
Ưu điểm: A great place, I met my kids there for some relaxing togetherness! The staff is friendly, helpful without being pushy. The place is clean, beautiful and laid back. People from all over the world to meet and enough food variety to keep you from getting bored.
Khuyết điểm: This visit it wasn't too crowded but I've been there in the past where you have to stalk out your place at the pool. We went because we love the place and got a great deal through Kayak I couldn't afford it at regular price. I would love to get notification that Live Aqua wasn't crowded and had a deal going on - I'd be there again in a minute.
10,0 Tuyệt hảo
Ưu điểm: The perfect hotel - paradise.
Khuyết điểm: Hotel guests start "reserving" lounge chairs by the pool around 7am by leaving towels there; then they don't come back til much later. This is to be expected I guess, not an issue with the hotel itself. Just good to be aware of before you go.
10,0 Tuyệt hảo
Ưu điểm: Gorgeous property, delicious food, excellent location. Highly recommend !
Khuyết điểm: Staff is pushy to up-sell other products
10,0 Tuyệt hảo
Ưu điểm: The pool is amazing and the swing bar and swim up bar are lovely features. The location on the beach is stunning and we never tired of the views across the infinity pool. The spa is very high spec and the therapists good. We would definitely go back and highly recommend Live Aqua Cancun.
Khuyết điểm: The food was not always to the highest or consistent standard in all the restaurants compared to the luxurious style of the hotel. The pillows are uncomfortable. One of our rooms needed an upgrade in the bathroom.
6,0 Tốt
Ưu điểm: Food was not good , place could use some updates
9,1 Tuyệt hảo
Ưu điểm: The pools are amazing, the grounds well kept and the staff are all friendly.
Khuyết điểm: The aromatherapy is too strong in some places. Painting going on in the main lobby the day we left - left me with a BIG headache. We had to check out of our room at noon. Planned to grab a quick lunch before leaving but nothing available between 12-1 except room service and a couple of places outside in the 100+ temps.
5,4 Ổn
Ưu điểm: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us
Khuyết điểm: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us
Beach Palace - Cancún - Phòng ngủ
12
9,1 Tuyệt hảo (1.861 đánh giá)
11.309.800₫+
Tổng quan Đánh giá
Beach Palace Resort All Inclusive ở Zona Hotelera, Cancun, cách Khu tương tác Hải dương học Cancun và Trung tâm Mua sắm La Isla 15 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có kế hoạch tổ chức sự kiện tại Cancun? nơi lưu trú này có khu vực tổ chức rộng 5414 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
8,0 Tuyệt hảo
Ưu điểm: Employees were nice & service prompt, delivery quicker than told for room service/delivery. Pool was good, beach was great except for some seaweed. Massage was excellent best I've had in a long time! Food in buffet was good, did not try any specialty restaurants. Loved the cafe by the beach that served coffee and snacks. Coffee is really good, hot or cold, no sugar needed. The ice cream is really rich & smooth like gelato in Italy.
Khuyết điểm: Kids club needs a better area not too god for older kids. My son was six and not much for him to do except video games. Other than basic drinks, margaritas & rum & coke, could be better good; drinks better if ordered in the restaurants.
6,2 Tốt
Ưu điểm: Beach location
Khuyết điểm: We had hard time finding vegetarian food, we had two beds were full size, not comfortable for party of 4, were able to get only one extra portable bed.
The Ritz-Carlton Cancun - Cancún - Toà nhà
13
9,1 Tuyệt hảo (1.734 đánh giá)
11.054.343₫+
Tổng quan Đánh giá
The Ritz-Carlton, Cancun ở Zona Hotelera, Cancun, cách Aquaworld và Khu tương tác Hải dương học Cancun5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ xe limo/xe đưa đón hạng sang và báo miễn phí ở sảnh. Có kế hoạch tổ chức sự kiện tại Cancun? resort này có khu vực tổ chức rộng 27000 mét vuông, bao gồm trung tâm hội nghị. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có số chỗ đậu xe có hạn trong khuôn viên.
7,1 Tốt
Ưu điểm: clean quiet location
Khuyết điểm: Spa is not up to 5 star standards limited dining choices
10,0 Tuyệt hảo
Ưu điểm: This resort has the best beach and pool service we've ever experienced.
Khuyết điểm: The resort was hosting other large convention-type groups with some immature guests.
8,8 Tuyệt hảo
Ưu điểm: Excellent service… Staff was truly attentive, professional, and welcoming. Facilities are excellent and well-maintained… Subtle elegance. Food is the best I've experience in Cancun over the years… Fantino is outstanding! Beach is great… good waves too.
Khuyết điểm: Some things, with which we'd expect The Ritz-Carlton to do better… Major item: The bed, while clearly of "high quality", caused both of us to have noticeable back aching. Medium item: Fantino is perhaps one of the best restaurants in Mexico, and it delivered quite nicely. However, we ordered Carpaccio for our appetizer, and it was never delivered and never acknowledged. Minor item: The staff consistently failed to refill our Perrier sparkling water, even though attending to the other items during our meals. It's as if the water bottle were invisible! Minor item: Although the Ritz-Carlton does very well overall to provide "silence and darkness" for a good night's sleep, the thermostat in the room was noticeable in clicking on & off every few minutes.
9,3 Tuyệt hảo
Ưu điểm: Great location in front of crystal blue and white sandy beaches. The staff is extremely professional and friendly. They will over extend them selfs to you. The food is also fantastic. The hotel had two 5 diamond restaurants that will knock your taste buds. I highly recommend this hotel.
Khuyết điểm: Although we stayed in a renovated room I think the hotel needs to be updated specially in the common areas like the area passed the lobby.
10,0 Tuyệt hảo
Ưu điểm: Great service that is unmatched. A very warm and welcoming atmosphere
9,7 Tuyệt hảo
Ưu điểm: the bell boys, valet, Wait staff are incredibly attentive and very polite. The rooms are very clean and spacious. Overall the hotel has a very luxurious feel.
Khuyết điểm: The front lobby staff can be a bit nicer, more welcoming and less grumpy-looking especially when being asked a question.
10,0 Tuyệt hảo
Ưu điểm: The front desk
Royal Service at Paradisus Cancun - Cancún - Toà nhà
14
9,1 Tuyệt hảo (1.039 đánh giá)
10.195.077₫+
Royal Service at Paradisus Cancun All Inclusive - Adults Only ở Zona Hotelera, Cancun, cách Aquaworld và Khu tương tác Hải dương học Cancun5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
Moon Palace Cancun - Cancún - Toà nhà
15
9,0 Tuyệt hảo (6.802 đánh giá)
11.960.056₫+
Tổng quan Đánh giá
Moon Palace Cancún - All Inclusive ở Cancun, trên bãi biển và cách Công viên Xoximilco 14 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ trả phòng cấp tốc và dịch vụ giặt ủi/giặt khô. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
8,2 Tuyệt hảo
Ưu điểm: The rooms were beautiful, well-stocked, clean and comfortable. We had a suite with 2 ocean view balconies, a jacuzzi in the bedroom, walk-in closet. It was big and felt luxurious which we enjoyed. The property was clean and well-maintained. The staff was very friendly and attentive.
Khuyết điểm: The resort is HUGE! We were only there for 4 days and it felt overwhelming to make decisions about where to eat, what to do, etc. It took us a day to orient ourselves because we didn't receive a good orientation to the property when we checked in (they were only interested in getting us to the sales pitch breakfast). The restaurants lacked ambiance and I felt like I was in a Vegas casino in the lobbies. It was also so busy and there were so many people everywhere that I never felt like I was fully relaxed. I spent most of the time on the beach so I wouldn't have to listen to the loud music and games being played by the pools. The sand was white and soft, but the water was covered in seaweed so it wasn't great for swimming. The food was ok, but nothing to write home about. This might be a good choice if you were planning an extended stay, but even if I were going on a longer trip I would not stay here again. I was with a group of friends so it didn't stop us from having a great time (the all-inclusive alcohol helped!) but the resort was not a highlight of the trip.
9,7 Tuyệt hảo
Ưu điểm: This resort goes a ones and beyond for all if their guests to be having a good time. From children, teenagers, to adults this resort goes above and beyond like I have never seen before. There's always something for everyone. The pools are beautiful with ample amounts to sit. The restaurants are all very good (make reservations at the golf coarse restaurants... We loves the Italian one so much we did it two nights). The entertainment is comparable to that of Las Vegas. The rooms are spacious and cleaned to perfection daily. The landscaping is beautiful. Again, if you are not havingn a good time here then there is something wrong with you. This place was a true paradise with top notch service. I really thought I was in heaven and will most definitely be back next year!
Khuyết điểm: There was nothing not to like.
Hard Rock Hotel Cancun - Cancún - Phòng ngủ
16
9,0 Tuyệt hảo (4.413 đánh giá)
11.216.907₫+
Tổng quan Đánh giá
Tọa lạc tại Zona Hotelera,Cancun, Hard Rock Hotel Cancun - All Inclusive cách Aquaworld và Khu tương tác Hải dương học Cancun 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Cancun? khách sạn này có khu vực tổ chức rộng 1524 mét vuông, bao gồm trung tâm hội nghị. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Food, spa and pool
6,2 Tốt
Ưu điểm: Pool snacks were very good, they also have some activities which are quite fun (pool foam party for example). Zen restaurant (Japanese/Asian) was very good, plus the service was always great.
Khuyết điểm: In general terms it is a good hotel but expensive for what they actually offer, I wouldn't recommend it unless it was cheaper (for the same money you can go somewhere way better). The things I did´t like: - Hard Rock Hotels are no the same everywhere, we stayed at Panama Megapolis last year and was nicer, it had better rooms, facilities (eg: under water speaker in the pool) and service. - They host Weddings so you need to consider that large groups may be staying as well. In our case, the group staying was definitely NOT what I expected, besides being way too loud and quite drunk, they where rude, just consider that on the Wedding night some of the girls almost got into a fight with local hookers who where in the lobby bar (smash bar), after this, bar tenders kept on giving them alcohol which I think is unacceptable (toilets even ended up puked) (you need to consider that there were families with kids when this happened, plus, what are hookers doing in the lobby in the first place??).... Ok, we all wanna have fun, drink and laugh, but this isn't "college spring break"!! - Jetted pool is for "VIPs" only and not available for regular guests in the main pool area (the thing is that "VIPs" didn't use it much, so usually was available but "unreachable"). - It is a loud hotel, one night the Karaoke (held just by the pool) was on up until 2 am (my wife says it was until 4, but I fell asleep before she did xD). - In some places the service was not good, one night at smash bar it took me 15 minutes to get a dink (bar tenders where only looking for tips), next day I went down with all my 1 dollar bills and everything changed!!
8,0 Tuyệt hảo
Ưu điểm: Fantastic staff!! Great food and lots of entertainment...
Khuyết điểm: Our privacy lights were broken, it sounded like a construction site all night just outside our door...
9,1 Tuyệt hảo
Ưu điểm: Wonderful service! many restaurant options within the hotel, entertainment at the pool, drinks at all times, nightclubs inside the hotel ... many entertainment options.
Khuyết điểm: The main negative point is the smell of the bathroom drain. I stayed in a room on the 10th floor and decided to stay another day so they stay me on the 5th floor the smell is very unpleasant ... you have to take a shower and something by plugging the drain so that the odor does not go to the room. My friends were staying on the 3rd floor the odor was even worse!
10,0 Tuyệt hảo
Ưu điểm: This all inclusive hotel offers everything. From your type of pillow you want to sleep on, if you want aromatherapy in the room, 4 types of liquor and mixers in room, to several dining options available on site. You literally never have to leave the resort unless you want to explore. I thought that with unlimited alcohol included that it would be crawling with drunk people, but everyone was the right type of pleasantly buzzed or totally sober. No puking anywhere that I saw. The staff had exceptional service that I have not found anywhere else. While you don't have to leave the hotel if you don't want to, there are lots of tours and excursions that you probably should look into if you have never visited the area before, and I definitely recommend a night out to It can be loud, and if you like your sleep, I recommend a room with the lagoon view for a quieter atmosphere.
Khuyết điểm: It can be loud, and if you like your sleep, I recommend a room with the lagoon view for a quieter atmosphere.
8,0 Tuyệt hảo
Ưu điểm: Friendly stay all inclusive w 24 hour room service
Khuyết điểm: The fact that we were told ocean view but not guaranteed ... the extra 30% charged for services with resort points
4,8 Ổn
Ưu điểm: I liked that the hotel had everything easy to get to not a lot of walking around. Kid friendly
Khuyết điểm: I checked in and didn't receive a special set up in my room like I had on my last visit. I also was not told about my resort credits and when I asked about them checking out they told me I had to use them that day. I was very upset because I could of used them the 3 days I was there. No one had told me about how many credits I had upon checking in.

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Hyatt Ziva Cancun - Cancún - Phòng ngủ
1
9,2 Tuyệt hảo (5.842 đánh giá)
13.887.599₫+
Tổng quan Đánh giá
Hyatt Ziva Cancun - All Inclusive ở Zona Hotelera, Cancun, cách Delphinus Dreams (Bể bơi cùng cá heo) vài bước và cách Bãi biển Forum 4 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày.
9,4 Tuyệt hảo
Ưu điểm: North beach and Pool, Great Food (sometimes was cold but good taste), Spa.
Khuyết điểm: Intermitent Wifi and Cable TV, extra charges for additional person.
8,2 Tuyệt hảo
Ưu điểm: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint. The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch. The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile. Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard. We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.
Khuyết điểm: There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was. The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice. I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.
10,0 Tuyệt hảo
Ưu điểm: The staff, property, services, and landscape are amazing
10,0 Tuyệt hảo
Ưu điểm: Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to Cancun.
9,1 Tuyệt hảo
Ưu điểm: Great experience and facilities. Awesome pools as well as recreational areas including the beach. Loved that they had kayak and paddleboarding for free.
Khuyết điểm: The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.
Grand Fiesta Americana Coral Beach Cancun - Cancún - Toà nhà
2
9,2 Tuyệt hảo (3.315 đánh giá)
7.988.853₫+
2,0 Bình thường
Ưu điểm: I like the facility
Khuyết điểm: I didn't like the staff! I had paid for my stay through kayak arrived at the hotel late and staff didnt let me check in
8,0 Tuyệt hảo
Khuyết điểm: No shuttle service
8,8 Tuyệt hảo
Ưu điểm: The staff was excellent, very attentive and helpful and mostly bilingual. We were there in March and the weather was great, but the beach is shaded fairly early in the afternoon. We had to keep moving around the pool to stay in the sun. Luckily the resort was not full so it was not a problem. We did not eat at the buffets, but ordered off the menu and the food was very good.
8,0 Tuyệt hảo
Ưu điểm: Great beach although it gets shade starting at 3:00 pm. Friendly staff. Basilic restaurant amazing. Tea bags and coffee in the room are charged as if they were minibar items. You have to pay to use the gym and the spa, even if the room I stayed in cost me US$500 a night!
8,5 Tuyệt hảo
Ưu điểm: Location of hotel near town, Beauty of Hotel and grounds, cleanliness and maintenance of facilities
Khuyết điểm: 1) Beach location was not the best. During February, the hotel itself blocked sun from pool and beach from around 8am to 11am and then again from around 4pm to 6pm. Beach and Pool in shadow of hotel. 2) Too many kids for what wants to be a luxurious hotel. 3) Make sure you use the room sign to declare you want privacy. Maids came in every day while we were sleeping or dressing despite our shouting - please don't come in now.
10,0 Tuyệt hảo
Ưu điểm: High quality luxury hotel with compact layout. Pools and beach about a minute walking from the main lobby area. Beach has little surf and is very swim-able. Bars and restaurants were all high quality and reasonably cheap. I took a mini suite which has a seating area between the sleeping area and the balcony. Perfect for lounging in the afternoon. Plenty of bars, restaurants and nightclubs with 5 minutes walk if you want to experience something outside the hotel.
Khuyết điểm: Really nothing.
10,0 Tuyệt hảo
Ưu điểm: Everything about the experience was amazing. Pretty clear to me now why it's a 5 star rated hotel.
Khuyết điểm: N / A
10,0 Tuyệt hảo
Ưu điểm: When you stay here you know why it's called the "Grand" Fiesta Americana Coral Beach... It's GRAND! This was our fourth time in Cancun, and second time at this hotel. Service, cleanliness, location - water and land, comfort, style and elegance, and food are the best!
Khuyết điểm: The price is more than a lot of hotels in Cancun, and it's not All Inclusive So you'll pay for food and drink, but it's worth it!
10,0 Tuyệt hảo
Ưu điểm: The resort was clean, our room was spacious, the beach was beautiful and the food was delicious. We cannot wait for another visit.
10,0 Tuyệt hảo
Ưu điểm: Everything about it was exquisite!! I took my husband for his 40th bday. The service was perfect all around. People are so kind and accommodating. The ocean was gorgeous...relaxing, perfection all around!!
Khuyết điểm: Nothing!!
9,4 Tuyệt hảo
Ưu điểm: The location of the resort was perfect. Very close to the shopping, supermarkets, restaurants, ferry to Isla Mujeres. The beach on the resort was also very beautiful. The resort itself was also incredibly nice. The staff was friendly and very helpful. I would definitely go back to this resort.
Khuyết điểm: We had dinner at the Mexican restaurant in the resort one night; which is a buffet as opposed to a la carte ordering. The dinner was very expensive and "included drinks," however the available drink selection was limited to cheap options that I wouldn't order normally. We also ate dinner a little on the later side and it appeared that the food in the buffet was sitting around for a while before we showed up to eat. All in all, I recommend eating outside of the resort. You will get better food at lower prices.
10,0 Tuyệt hảo
Ưu điểm: We stayed for a 10 year anniversary trip. It was a classy resort that we loved because it catered to a different style than the stereotypical spring break type resorts. Rooms, restaurants, pool, beach, all very spacious and stylish.
Aloft Cancun - Cancún - Toà nhà
3
8,6 Tuyệt hảo (2.876 đánh giá)
2.740.362₫+
Tổng quan Đánh giá
Aloft Cancun ở Zona Hotelera, Cancun, cách Trung tâm Hội nghị Cancun vài bước và cách Bãi biến Caracol 3 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ nhận phòng cấp tốc, dịch vụ trả phòng cấp tốc và báo miễn phí ở sảnh. Có kế hoạch tổ chức sự kiện tại Cancun? khách sạn này có khu vực tổ chức rộng 34 mét vuông, bao gồm phòng họp. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Well located in the turístico area of Cancun. Just minutes away from the beach. Excellent attention and courteous staff. Everyone was attentive and friendly. Ample room with good facilities that include a gym and a sauna. The breakfast buffet was awesome and they offer complimentary valet parking. Would go back anytime.
4,0 Ổn
Ưu điểm: Location
Khuyết điểm: Where should I start
2,0 Bình thường
Ưu điểm: Nothing
Khuyết điểm: The malfunctions alarms going off all night and having more then we agreed to charged to my credit card after our stay. They should have paid us to stay there. This is my first negative review out of hundreds of hotel stays.
10,0 Tuyệt hảo
Ưu điểm: Amazing Service! They were so kind and respectful.
10,0 Tuyệt hảo
Ưu điểm: Excellent staff attentions
Khuyết điểm: There's not towels for beach.
9,7 Tuyệt hảo
Ưu điểm: - Staff was great - On-site restaurant was good - Location was great. Right next to supermarket and the "downtown" area. Mild blend of local culture and "hotel" culture. - Not far from bus station (10$ by taxi) - Free bottled water when they cleaned the room - Free safe in the room - WiFi wasn't fast, but it was nice to have! Netflix worked just fine.
Khuyết điểm: - Shower was a waterfall-type (which was cool) but the water pressure was abysmal - Bathroom was absurd. It's like a sliding door? No privacy whatsoever. - No beach access. Beach was across the street so it wasn't too bad, though. - If I'm picking nits, the elevators took forever sometimes.
2,8 Bình thường
Ưu điểm: Lazy/rude just seems like they are not in the customer service business
Khuyết điểm: Just really bad service
9,7 Tuyệt hảo
Khuyết điểm: Hot water was in and out
8,2 Tuyệt hảo
Ưu điểm: perfect location for cancun nightlife scene and transportation in hotel zone
Khuyết điểm: strange smell in room from the cleaning products, possibly used to cover up moldy smell
10,0 Tuyệt hảo
Ưu điểm: Great location in the busiest part of the night life zone. The decorative style and ambient playlist is best suited for the younger audiences. Room soundproofing is excellent despite having stayed in a very busy season
Khuyết điểm: I had trouble connecting and using the room WiFi despite the router being across the hall from my room. However, I was able to connect in the lobby.
9,7 Tuyệt hảo
Ưu điểm: Very settled and consistent, good service
Khuyết điểm: The room was not “airy” enough, feels a bit closed, with no option to open a window etc..
10,0 Tuyệt hảo
Ưu điểm: Well located in the turístico area of Cancun. Just minutes away from the beach. Excellent attention and courteous staff. Everyone was attentive and friendly. Ample room with good facilities that include a gym and a sauna. The breakfast buffet was awesome and they offer complimentary valet parking. Would go back anytime.
Krystal Cancun - Cancún - Phòng ngủ
4
7,9 Tốt (5.701 đánh giá)
3.971.203₫+
Tổng quan Đánh giá
Tọa lạc ở Zona Hotelera, Cancun, Krystal Cancun chỉ cách Trung tâm Mua sắm La Isla 4 phút lái xe và cách Khu tương tác Hải dương học Cancun 7 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
8,0 Tuyệt hảo
Ưu điểm: The staff at the Krystal Cancun were fantastic. Very friendly, and helpful, willing to give advice on good local (not touristy) places to eat and visit. Great, easy self parking. The room we had was right on the beach, with a fantastic view of the ocean. The music at the bar was fantastic. Salsa, cha cha cha, boogaloo. Great bar service and good drinks. Awesome location in the hotel zone. The beach was clean and beautiful, located in a very calm water area. We enjoyed a perfect first night in Cancun at this hotel.
Khuyết điểm: Our room was great, first floor, right on the beach. This posed a problem later on in the evening. There was a wedding right outside of our room on the beach, and the music from the reception was quite loud into the evening. We didn't mind this too much as we were very exhausted from traveling that evening and were able to fall asleep quickly, but for some, this may be a pain point. The bed in our room was also quite uncomfortable. Very firm, sort of like sleeping on a box spring only. The hot tub was being repaired and was not working when we arrived in the evening. The staff runs really slow with the check in/check out process. Be prepared to wait a while when you are arriving and leaving the hotel. There is only one main entrance to the hotel, so we had to walk quite a ways from where we parked our car to our room inside the hotel. We really didn't mind this, but again, it may be a pain point for some, that no one offered to help us with our bags. The pool area closed around 10:00 at night, but you can walk up and down the beach in the evenings. The bathroom in our room was dark, damp, and there was mold growing in corners in the shower. It was in much need of a thorough cleaning. Overall we had a good first night in Cancun at this hotel. Its location on the beach made up for our dislikes.
9,4 Tuyệt hảo
Ưu điểm: The view was AMAZING!! the staff was very pleasant as well and had no issues when requesting a different room.
Khuyết điểm: The noise due to the club next door, but I did visit during spring break so it might be louder then.
10,0 Tuyệt hảo
Ưu điểm: Location, Location, Location! Loved the waterfront, the view, the service. Hugo, our bartender was friendly & made the tastiest mojito! I would recommend Krystal to fam & friends. Thumbs up!!!!
6,0 Tốt
Khuyết điểm: Shower is not working. Mirror is dirty, tissue holder has rust and not safe if it cut off your skin, resort must also work on its furnitures because the location is great but furnitures are old. Hallway must have carpet so whenever other guests are asleep it wouldn't bother them when someone is walking from the hallway especially kids who is running and playing around.
6,5 Tốt
Ưu điểm: The beach was beautiful and easy access to it. The hotel cost was actually pretty cheap.
Khuyết điểm: The hotel is outdated, the shower was broken. I paid for two beds and only got one bad they didn't have another room.
10,0 Tuyệt hảo
Khuyết điểm: Noise from clubs
4,0 Ổn
Ưu điểm: The beachfront was beautiful. Housekeeping personnel was hard working and kind.
Khuyết điểm: Had to change room because of wifi issue. No help given. Showe was broken. Walls very thin.
7,4 Tốt
Ưu điểm: We loved the beach of the Krystal. The beach front view was absolutely amazing. Each afternoon my friend and myself would lay out on the beach, and every day there were men with delicious coconut drinks who would sell them to us for very good prices. We definitely enjoyed that. The pools were also beautifully designed and were perfect with the beach front view.
Khuyết điểm: We didn't like the staff who were extremely rude on the phone and claimed that my friend and myself were liars. They called the room claiming that me and my friend were random girls that our friends had snuck into their room, when in reality we are all friends and had planned the trip together. They did not need to threaten to kick us out. My friend and myself had wrist bands to be at the resort. That was completely uncalled for.
8,0 Tuyệt hảo
Ưu điểm: The location was very convenient! 5 minute walk to a market and the clubs and restaurants are just steps away!
Khuyết điểm: We paid for an ocean view room and we got something in the 1st floor and when you look out your window all you see are cabanas and people. Luckily we brought it up to their attention and they gave us something better BUT not until the next day. In my opinion, the rooms on the bottom floor, although technically facing the ocean, shouldnt be given to guest as "oceanview" seeing as you CANT see the ocean.
3,7 Bình thường
Khuyết điểm: Me cobraron 1500 pesos por una persona extra por un niño de 11 años, aún teniendo derecho a 2 niños. Y en el restaurante me cobraron 2 veces por la misma cuenta
8,0 Tuyệt hảo
Khuyết điểm: Towels not replaced sometimes
4,0 Ổn
Ưu điểm: Right on beach!
Khuyết điểm: Very very old dated room! I should have know while standing at the desk listening to all the complaints of other guests that this was a poor place to stay!