Crown Paradise Club Cancun

Very outdated. Rude staff.

Food was ok. The French restaurant was very good. Their onion soup was superb.

For a resort that advertises that gratuities and taxes are included in the price the staff seem to only want to serve you if they know you would give tip. Very rude reception staff. They were very unapologetic when we were complaining about dangerous paint fumes seeping in from the lower room. My spouse felt dizzy and almost fainted after a few seconds in the room. The reception staff had an annoyed face and replied “so what do you want us to do”

Loud music

We didn't like much but try to make the best of it since we already there

The buffer was terrible and the noises was so bad you can hear every noise around you and the music from some night club is so loud from 10pm to 2am and our room was all the way at the end and house keeping would clean room but don't leave is with any towels had to call house keeping 2 times after 1 hour they bring the towels . We been coming to Cancun for the last 6 years and this have to be the worse resort. Spend a little more money and stay at Better resorts definitely not coming back

Not a place to relax!

+ Location + Beach

- Slow in check in process (and lobby witout AC, its a sauna) - Only 3 elevators for the whole hotel and one was broken. And again, a its a sauna. We had to take the stairs many times and what you see and smell in there is something you won't like to know or remember. - Facilities are old and require a big maintainance and or refubrish - Buffet food is really bad, horrible I would say and again buffet facility with no AC and is a sauna. - Pools were always overcrowded, not a place you want to be and/or relax - Slow service in bars. - Room service is available but with a extra charge. - Minibar with little options, two beers and water. - Definetly, it is not a 5 stars hotel, I would barely say it is a 3 stars hotel.

Staff are very friendly and speak English and Spanish- very helpful and sweet staff! Beautiful beach and rooms are simple but clean.

Cheap food, watered down cheap drinks and too "touristy". I felt like I wasn't really in Mexico. Couldn't wait to get back to Texas for some real Mex food. People CONSTANTLY trying to sell you time shares, stuff, souvenirs. It was a beat down.