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I was really extremely happy with the powerful a/c and blackout curtains. I slept like death for 15 hours. The Wifi was excellent, I needed to take a really important work meeting and had no issues. Would stay there again to play it safe just for the trusty WiFi.
Room service terrible
Airport shuttle was great on way back to airport but their time estimates for pickip were off. They said shuttle would be there in 15 but it took over 30 mins. No biggie but could be improved.
Thank you, Omar
Omar at the front desk saved our vacation by lending us his phone charger and putting us in a room when we arrived with blocked credit cards and a broken phone charger. Their shuttle will get you to and from the airport and to a car rental agency way cheaper than a cab. The eponymous courtyard is beautiful. Nice pool, whirlpool and hot tub. Many of the trees, shrubs and flowers are identified by placards and several species of birds visit or spend the day there. A great place to begin and end your vacation in Playa del Carmen or Tulum if you get in late and/or leave early.
Dios was good service was ok.
I has to Call front desk three times in the same night,diferente things where broken. Fue shower head was not spraying water the tv channels where hoy programed and fue ac unit did not cool.
Avoid if you have any mold allergies
The staff was nice and it was easy to get to the airport.
Tried two different rooms, both were moldy and the blankets were damp. If you have any respiratory issues or allergies to mold you should probably avoid. Wish we had just stayed in the hotel zone since there were rooms only a bit more and they were on the beach. Probably shouldn't walk barefoot either. The carpets were old and matted down and felt dirty.
Good stay for airport access
Nice pool and courtyard. Airport shuttle, flight information and scale for baggage were very helpful. Good food in the restaurant.
Thin walls and heavy doors made it hard to sleep with people coming and going. The quality of the restaurant was good, but wishes there was more variety. There are no other food options without taking a taxi.
close to the airport, good value for money
convenient if your flight gets in late, free airport shuttle, newish hotel, reasonably good breakfast buffet included in hotel price, nice garden with swimming pool that the kids will love. And overall good value for the money
The hotel was clean but the carpet was still full of other peoples hair, so many that you could see it on a dark blue carpet. If you are expecting a unique touch or experience this might not be the place for you. The hotel and it´s decor is tried-and-proven corporate Marriott non-descriptive design and architecture that could be transplanted anywhere in the world. Then again some people might consider this safe.
Convenient location to the airport. Clean room.
Great pit stop!
We needed a place to sleep, shower, and relax since our flights in/out of cancun from the U.S. were very early/late. Our primary destination was playa del Carmen at an all-inclusive resort.
Confusing entrance but we found it ok.
Last minute life saver, sort of...
I liked that I was able to get a reasonable rate at the hotel at the very last minute. I was supposed to be staying in Isla Mujeres, but arrived later than the last ferry to the island.
The Marriott actually could not locate my reservation from Kayak. So when I arrived at 11:30pm I had to wait about 25 minutes while the front desk person investigated (and while 3 other people groaned in line behind me). The other issue was more of a problem with the Cancun airport, but it was not very straightforward how to get the FREE hotel shuttle and when myself and the other guests waiting tried to call the number to the hotel we were unable to get through.
Very convenient and clean for a quick stay next to the airport.
excellent service and hotel !!
This hotel is very close to the airport and the have a free shuttle to and from the airport. The staff is super friendly.
My one complaint about the hotel is that the rooms have a musty odor.
Nice hotel locaded near airport, but You have to take taxi anyway. Hotel is clean rooms are spacious more than necessary. Hotel staff very polite.
Take care about taxi services at reception is price lower then in the cab. Taxi services are extremly expensive, in Mexico City are prices 10 times lower!!!
they do not have connection with airport,very bad thing
Additional services provided (i.e. transportationn to beach, airport)
By drop-off to beach club some more possibilities for pick-up, 6pm pick-up was a little late
The staff was very nice.
There was something in my bed after it was cleaned. Like food or something yucky
sheets were rough
Beautiful hotel, responsive staff, very good food, clean, neat -- overall excellent. I say hotel is "clean" -- which it was -- but see comment below.
We stayed here two nights -- Dec 26 and Jan 5. There was one problem -- a significant problem on Dec 26, and less so on Jan 5. Our room on Dec 26 was on the first floor and, though very clean and neat, smelled badly of mold/mildew. You have a serious moisture problem in that room. The room on the Jan 5th was on the 4th floor and was significantly better, though also smelled "musty". Unfortunate in that stay was perfect otherwise. Very important to correct these problems in that they are not just aesthetic, but can cause serious health problems -- esp for one allergic to mold.
Proximity to the airport, helpful staff, free airport shuttle
Check in was slow
Hot Tub, Fruit at breakfast
Only buffet breakfast.
Tọa lạc ở Cancun, Courtyard By Marriott Cancun Airport gần sân bay, cách Bãi biển Delfines và Di chỉ El Rey 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ trả phòng cấp tốc và báo miễn phí ở sảnh. Có kế hoạch tổ chức sự kiện tại Cancun? khách sạn này có khu vực tổ chức rộng 265 mét vuông, bao gồm phòng họp. Xe đưa đón sân bay phục vụ miễn phí 24 giờ.
dựa trên 2.159 đánh giá
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