Ocean Spray Hotel

Customer service sucked. The gentlemen before me at check-in was upset because the hotel check-in attendant lost his credit card. After the $100 hold on my credit card they made physical copies of both my ID and credit card, it made me uncomfortable. After I asked what they did with those copies, she told me they shred it after a few weeks. The hotel room is old and unclean, and everyone who worked there knew little English. Never again will I stay there. I wish I would of know that while making the reservation.

Not the best

Front desk girl from Mass state was (a)wesomw Her service skills are just what any HR professional is looking For

The rooms are horrid. 1940 called and they require those rooms to be seny back

The location to the beach was awesome!

Very hard to find parking. Meter parking had to be paid every 3 hours which is extremely inconvenient. The hotel is out dated and over priced. Paid for the rooms in full and didn't appreciate a $100 hold put on my credit card.

I did like that the hotel has a Subway its very convinient being able to go down to the lobby to get breakfast/lunch, specially because there are not very many restaurants in walking distance from the hotel.

The service that some of the staff provided including the owner/manager was very poor. They were unhelpful, had horrible attitude and didn't do their the best to make us feel comfortable at all. Friends got stuck in the elevator, the front desk lady wasnt even concerned or didn't even call the fire dept. and I fell going up the stairs because the elevator was not working and the hotel staff didn't even move a finger to do anything about it. Horrible Horrible!!

The subway that was right downstairs was convenient and the staff were always willing to help.

The room was very small and not comfortable.

It is a quite and comfortable place

It was a clean and comfortable place for cheap.

No extra ammenties or services, such as pool or parking, etc.

staff

It was close to facilities to get anywhere in the city, from Souith Beach to Airport to Downtown.

Breakfast was poor

Good position. Friendly Staff Room clean and with a good services (coffee machine, Fridge, Cable TV) Big, clean and nice Bathroom

The Breakfast buffet is good, but a little bit poor