Hôtel Mercure Biarritz Centre Plaza

Location good

Breakfast- the restaurant not busy and the staff were busy chatting! Could not work the coffee machine, eventually I was served some coffee. Paid €18 each but there was no cooked full breakfast. Not pleased at all. Terrible value. Hotel is a bit antiquated.

Location is excellent, right in the centre of Biarritz. Everything is within easy walking distance. Internet is good. Parking is convenient, spacious and almost next to the hotel. Breakfast, for a typical French hotel is acceptable, but below the normal Mercure standard.

The hotel is completely outdated. It gives a dirty feeling when one enters the room. It is old, the air conditioning might even be a a danger for ones health, such is the smell coming out. The room smells bad, only after two days with open window and air conditioning disconnecvt became the smell somwhat normal. The beds are relatively small, even if the room is spacious. Towles in the bathroom ... advice is not to use them. There is no real economic reason to spare money just by using towles that are completely out of any use, not even in a 1* hotel. The hotel is below Mercure standard, which normally is very comfortable and clean. This hotel, in an excellent location in Biarritz and with a nice building should just do a make-over, and it would be a jewel.