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Price was pretty cheap
It was rough hotel. We saw a swatiztica carved into the bed frame and everything was a bit worn out. The door looked like some tried to kick it in at one time so it was difficult to close. In addition, we saw one bed bug in our next hotel (Hampton) which made me concerned we got it from the red roof since the Hampton maintenance employees could not find any other signs of bed bugs.
Floor needed vacuuming and there was highway noise. Would not recommend for families.
Staff was friendly, tv was nice.
Nasty room, cigarette lighter and unopened tampon under bed. Floors dirty and sticky. Location right off interstate which was nice, but behind an abandoned wendy’s and abandoned creepy looking strip club.
Great value for the price.
Staff were friendly, room was comfortable. No frills, but perfect for our needs and the bed was very comfortable. There are two separate buildings here, at 90 degree angles to each other. We liked the wood-grain laminate floors. It felt cleaner than other hotels which have carpeted floors.
The signage wasn't clear, and had I not known exactly where it was, behind a Motel 6 and another building, it might have been confusing, or even impossible for an out-of-towner to figure it out. The parking lot needs repaving. I should have asked ahead whether there was an elevator on site. There is not. I have some difficulty with stairs, and we were on the second floor, but it worked out. We were able to park near the stairs. It would be nice to have one full-length mirror in the room. We could have used a standard box of tissues, rather than the pocket pack provided. Also, there was no extra roll of toilet paper, only what was on the roll when we arrived. It was okay for our two-night stay. There is no pool, as far as I could see.
Great location. Great value.
Comfortable bed, warm shower, right off of the freeway.
Make sure u sleep opposite side of the freeway and turn your fan on.
Clean and recently renovated
Good to try but never again
Blankets, sink counter, bath tub, floor, drawers where all not cleaned. Seem housekeeping totally didn't clean the room. You really get what you pay for. Very dissaponting stay but charging to experience.
Okay for the price
Liked laminated wood floor instead of carpet
Low shower water pressure
Hairs in the Bed
The front desk staff were very welcoming and warm.
The room that my husband and I stayed in was fairly clean. There was some dirt around the a/c unit and under the mini fridge. However, the room that we got for my parents had hairs in the bed and dirt that had clearly been swept under the refrigerator. In addition, there were several guests standing outside arguing loudly and smoking.
Upon arrival, the front desk worker told us that our room may or may not be clean. He said their housekeeping team did not care very much and management didn't seem to want to do anything about it. The floors in the room were unswept with pet and human hair everywhere. Beds were made, but sheets did not look clean. The bathroom needed many repairs as well. We had already paid for the room so we asked for clean sheets, made our own bed, and had a poor nights sleep. We left the hotel as soon as we old in the morning. We will definitely not be back to this location.
This hotel is not a good place to stay, especially if you have young children. When we returned to our room that night there was a party going on with lots of people hanging around outside. The next morning there were empty condom boxes beside our car. We did not stay the next night. It was bad enough we were willing to lose our money. Definitely not a family hotel.
Exceptional customer service, great value for the
We chose the hotel based on proximity to a 2-day event we were attending. We stayed for two nights and we will definitely be back! The hotel staff was friendly, courteous, helpful, and went above and beyond to make us happy and comfortable. This applied to every hotel staff member we encountered, not just one! Check in/out was simple and accurate, the room was clean, warm, comfortable, and equipped with everything we needed including a coffee maker, microwave, refrigerator, and safe. There was even a box in our room for the type of room we chose- it contained complimentary bottled water, orange juice, granola bars, trail mix, and microwave popcorn. I could not believe the $54/night price tag. There was not a continental breakfast available, but there were plenty of places to eat within walking distance so that was not a problem. It was a wonderful experience!!
I prefer a hotel room with a door that opens to the inside of a building/hallway rather than to an outdoor parking lot/balcony, but it was still fine.
Tọa lạc tại Charleston, Red Roof Inn Charleston - Kanawha City, WV cách Tòa nhà Bang Tây Virginia Capitol và Bảo tàng Bang Tây Virginia 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ nhận phòng cấp tốc, quầy tiếp tân phục vụ 24 giờ/ngày và két an toàn ở quầy tiếp tân. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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