Home2 Suites by Hilton Charlotte I-77 South, NC

I liked the comfy bed and spacious room

The furniture by the fire pit needs to be replaced, well the cushions.A few of the machines in gym were out of service. Breakfast could be better.

Extra linen was available when needed

I made a reservation for a queen studio (2 beds) and when I got to the counter I was told booking.com reserved a king room for me when I had previously talked to a clerk and they confirmed my correct reservation.

I liked the text feature. We were able to check in early which was nice. Michael was very helpful through iut the stay.

We chose this hotel because it had an indoor pool. When we went to use it it was closed ( later found out the water heater needed to be replaced and inspected by the city) This info should have been disclosed upon check in! We would not have stayed for our three nights! Also there is a night cleaning staff the kept me up until almost 11:00 pm by slamming the doors repeatedly in and out of the rooms and talking loud and laughing with other house keepers. I have never experienced this before!

Location, the room was spacious and clean, bed was comfy.

Noise..throughout the night from rooms above me..other than that everything else was good.