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|Khoảng cách đến trung tâm thành phố||1,0 km|
|Điểm đánh giá vị trí||7,4|
|Sân bay gần nhất||Chicago Midway|
|Khoảng cách đến sân bay||13,1 km|
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Tuyệt hảothg 8 20199,5
Good location and clean with good customer services
Tốtthg 8 20197,5
Hotel was good for our stay. The room was good and beds were comfy. The on-site restaurant is OK. Paid extra for “breakfast included for the guests” and this only included 2 coupons. I didn’t think this meant only 2 guests when I had down 4. Could have gotten a regular room without paying extra for breakfast and We could have ordered off the menu for everyone for less than we paid extra... The roof top pool was nice and cool at night. PARKING! I was going to pay $50valet parking but there was a public parking lot right in front/ on the same property as the hotel. It does not belong to the hotel though. I believe we paid $24 for 24 hours.
That the breakfast option only included 2 meal tickets when it said there would be meal tickets for all guests.
Ổnthg 8 20195,0
Location was very convenient and close to everything we wanted to do. Rooftop pool looked nice although we didn’t have a chance to use it.
The front desk staff was horrible. First she couldn’t find our booking no matter how many confirmation emails I showed her. Then she realized she was putting my first and last name in opposite order so that’s why it wasn’t working... Then they told us our early check in time (which was approved) was not guaranteed and we should leave and come back during normal check in hours. So we left and I contacted booking.com and they said our room was ready... so not only did this woman lie to us about our early check in but she was RUDE about it. When we finally got to our room it was fine. But at 7am we were woken up to LOUD drilling across the hall. We called and it stopped until about 10am, the drilling started again. We told the front desk we needed more sleep and she was just like “well the drilling is going to continue so I don’t know what you want us to do” so I asked if they could move us into another room, and she checked and said okay, a room is available so pack your stuff up and come back down. So we pack our stuff, come back down, and THE ROOM IS NOT AVAILABLE. We end up going back to the room with the loud drilling and maybe an hour later they gave us a new room. But through the whole process they were rude and acted like WE inconvenienced THEM. Honestly never met such rude people at a hotel in my life, and was shocked this is how their front desk staff acts. Not at all friendly or helpful. Inconvenient. Rude. Worst customer service I’ve ever experienced.
Ổnthg 8 20195,0
The front desk billed my account the full amount of the stay three times. I have spent the better part of my day working to get this resolved. The accounting department was rude and yelling at me. The only person who took accountability, and worked to resolve this issue was Syed in accounting.
Tuyệt hảothg 8 20199,5
Staff were great. Especially the valet/bellhops. Pool was nice. Heater was off though.
1.The smell of the deodorant sprayed in the room 2. Chair in room had dried crud on it and had to e replaced 3 carpet was filthy and turned my white socks black
Holiday Inn & Suites Chicago - Downtown ở trung tâm Chicago, chỉ cách Tháp Willis và Skydeck Ledge 15 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ xe limo/xe đưa đón hạng sang và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Chicago? khách sạn này có khu vực tổ chức rộng 204 mét vuông, bao gồm khu hội nghị. Có số chỗ đậu xe có hạn trong khuôn viên.
based on 1.205 reviews
Những điều cần biết
- Giường Tiện Nghi
- Dịch vụ thân thiện
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Đánh giá về Holiday Inn & Suites Chicago-Downtown
Những thắng cảnh phổ biến nhất
- Willis Tower 0,6 km
- Symphony Center 1,4 km
- Art Institute of Chicago 1,5 km
- Grant Park 1,5 km
- Chicago Theater 1,6 km
- Chicago Cultural Center 1,6 km
Phương thức giao thông
|Chicago Midway||13,1 km|
|Chicago O'Hare Intl||24,8 km|
|Summit, Illinois||16,6 km|