Khách sạn gần sân bay Sân bay Abraham Gonzalez

Khuyết điểm: El peor hotel en el que puedan estar, desde que uno llega se siente la mala vibra, el mal servicio, mal olor y la oscuridad. Cuando yo reserve online dice claramente que que incluia desayuno gratis, estando alli fui a desayunar el desayuno es un verdadero asco, incluye chicharrones y tortillas remojadas que segun se suponia que eran chilaquiles, lo chistoso que a medio desayuno empezaron a molestarme preguntandome que en que cuarto estaba para inmediatamente cobrarme, me dijeron que no estaba incluido el desayuno aunque les demostre que en mi recervacion decia que si. Aparte todo el hotel tiene un mal olor. Las sabanas estaban manchadas de sangre les dije que las cambiaran y me dijeron que estaban limpias. La peor experiencia de mi vida. Jamas regresare y no lo recomiendo para nada. Horrible lugar y el peor servicio

Ưu: It is an ok hotel for a night or 2. The breakfast is ok. The consulate is about a 10-15 minute drive from the hotel. At least it does have wifi

Khuyết điểm: Rooms are old Rooms are not very cleane, they have a weird unpleasant smell -not the best location - room service is not consistent - internet is not very good

Ưu: Everything

Ưu: Tiene un gimnasio y te ayudan en todo

Khuyết điểm: Son muy atentos

Ưu: The staff was very friendly

Khuyết điểm: Rooms, bathrooms in particular, could be cleaner and hace better functioning showers

Ưu: We had 2 rooms with free breakfast included and when we had breakfast the lady at the check out charge us for the breakfast knowing that we had free breakfast..when I asked the front desk employee he said yes u do have free breakfast but the other girl at the registers would not refund the money to us.she said that we were confuse and that we didn't have any breakfast included. . She had already taken my cash and would not refund. . We will not stay at this hotel again the staff is dishonest, I was very disappointed with this situation because we always stay at this hotel and now they lost a customer.

Khuyết điểm: The location is good.

Ưu: I was there for an appointment at the consulate, hotel driver Jose Luis , helped a lot made process very easy for me ...

Ưu: It’s a very clean comfortable place to stay & location is great!

Khuyết điểm: Worn out and shabby room with a price that did not reflect the accommodations.

Ưu: The hotel was overall very nice. We got a renovated room which was awesome. Updated and very comfortable. The staff was always helpful especially the hotel shuttle drivers. We felt very safe during our stay. Plus that I didn't know is that they have a gated parking lot. It was an added security feature I wasn't expecting.

Khuyết điểm: I'm glad breakfast was included however I wish there was more variety. Our visit was almost a week long and we saw the same breakfast food all the time. It never really changed. The lobby needs some updating. The TV in the lobby worked whenever it wanted to. The lounge seats and chairs in the lobby were old and kind of dirty. They were not comfy at all.

Ưu: Super clean and the u can see Juarez looks beautiful

Khuyết điểm: Someone try to open our door at 1030 pm While We where sleeping very unprofessional My wife got scare and I call the front desk they sad my room show empty.also the gym sucks that’s is a joke .

Ưu: The American council is close by and everything else

Khuyết điểm: Not at all everything was excellent

Ưu: Location

Ưu: Good breakfast

Ưu: Clean, nice hotel situated in a good area.

Khuyết điểm: Breakfast was tasty, but the eggs and beans were cold.

Ưu: The hotel is nice and clean the staff very friendly and helpful also quite

Khuyết điểm: The only thing I did not like was the driving to get to the hotel it's not easy and very confusing. But we managed to make it

Ưu: Breakfast was ok

Khuyết điểm: Phone & keys didn’t work, no safe, no restaurant, didn’t clean our room during our stay

Ưu: The bed was very comfortable.

Khuyết điểm: The business center can be improved.

Ưu: everything is good to me. thanks

Ưu: Very spacious clean room ,modern and comfortable. Friendly and attentive staff . Very professional front desk staff . Close to great restaurants and very secure parking .

Ưu: Good location

Ưu: Everything was perfect

Ưu: The hotel was amazing from beginning to end the pool was Amazing five stars and affordable comfortable and the best stuff ever

Ưu: great facility and nice services provided for the price of the rooms.

Ưu: I like everything it's a really nice hotel I love it

Khuyết điểm: Nothing everything it's good

Khuyết điểm: Cant use member card And also didnt reply my question from here few days before i check in

Ưu: It was clean the first day , but after a few days the maids get lazy, I order room service they forgot to place my order, they send my order after 2 hours

Khuyết điểm: The maids on the second floor are too lazy They don’t pay too much attention of what the guess Needs, I was in this hotel for 16 days and only one maid was good!

Ưu: Very nice

Khuyết điểm: Nothing

Ưu: The staff was super helpful, especially one of the receptionists there. I didn't catch her name.

Ưu: As I mentioned in the other post, the staff (mostly) were incredible! They helped anyway they could. Rooms were clean as was the whole hotel. Staff was always cleaning. The free breakfast was ok and thankfully for it a few times, especially out first few days as we didn't sleep much and didn't venture out for food just yet. The Hotel also has a brick wall and barbed wire atop that with gated entry so nicely secure (there were security guards as well). They have a little exercise room too which was nice. It was too cold for the pool but people were using the hot tub, again, all clean and gated in.

Khuyết điểm: If it wasn't for the staff this would be lower. They were wonderful (mostly). With the exception of one checkin girl that couldn't figure out how to run our cc when we arrived or the late night one that gave someone access to our room while we were sleeping (she checked in people and gave them our room and key, didn't apologize for it either, thankfully it was our last night and we got to leave early) they were all very friendly and helpful. The food was subpar and will keep you alive if you don't want to venture out. It comes up soggy (have to tell them that and to NOT seal in styrofoam) and tasty like microwave food. The cook was accommodating once we told him these things. Also, know the value of Paso-dollar because they will round up. My wife caught this everytime. The breakfast was ok, they had cereal and yogurt, eggs etc. The guy handling the baked goods though didn't wear gloves or use tongs (this is the coranivirus time btw). Also, I know it's in Mexico but all channels but CNN are in Spanish, they said they couldn't change that, the closed caption was too lol. So if you are going with non-Spanish speaking people, bring a Firestick or something. Also, while they have a shuttle that saves you can fair, you can't rely on it all the time. We called it and either it wouldn't show when it said it would or it would only go certain places at certain times. We also were told it wouldn't go to the airport to get us but knew other patrons riding it to and from there and heard other desk people sending it there. So not sure why they wouldn't send it for us. Besides this, the rooms were clean, the ladies cleaning them were awesome, very accommodating and just friendly/helpful and even prayed for us knowing what we were there to do. We waited till she came on shift to say goodbye because of how good they were to us. Everything again, is in Pasos so change money at the airport/before crossing if possible.

Ưu: Everything was good

Khuyết điểm: Nothing

Ưu: The place was really nice. The guards at the gate, I thought was perfect.

Khuyết điểm: The front desk clerk was somewhat dry. Needs to be more charismatic and people person.

Ưu: Everything was good

Khuyết điểm: Everything good

Ưu: Over all friendly staff and room was clean

Khuyết điểm: I came down to have breakfast at 7 on Sunday morning but the hot food was still cold.

Ưu: It was good enough just to start the day I really enjoy

Khuyết điểm: They sould have heater on the pool so everybody can enjoy the pool

Ưu: I have to travel to Juarez Mexico for business purposes.I stayed for 9 days and the service was excellent staff and people there are very nice. They have delicious breakfast which is included. Most of the customers where there for similar reason so we share experiences and I left leaving great friends there. I will definitely come back and choose same hotel again.

Khuyết điểm: I didn't like WiFi. I couldn't access to my tablet no Internet access and the only computer you can use is old. I think if they provide better Internet connection would be really nice and ppl would feel 1000 % satisfied.

Ưu: Friendliness, & made me feel welcomeN

Khuyết điểm: N/A

Ưu: Clean, good breakfast, staff overall everything is pretty good

Khuyết điểm: Is just 1 washer and dryer, Internet is bad

Ưu: Yeah

Khuyết điểm: everything is perfect only the very small rooms,

Ưu: Everything was great

Khuyết điểm: Everything

Ưu: Reception was very friendly and attentive. Had a parking lot attendant that was very courteous and made you feel safe.

Khuyết điểm: Nothing all was great!!!

Ưu: Great location! I wanted my parents and grandparents to be close to the consulate so they wouldn't have to hassle getting around. The location was perfect and my parents said the staff was very accommodating. They even helped when we needed some items printed. Great location and amenities.

Ưu: el hotel en si estaba bien. Las senoritas de recepcion fueron muy amables y m ayudaron en todo.El senor de seguridad del dia fue muy amable tambien la senora del desayuno....la ubicacion del hotel esta perfecta por que esta cerca de todo la clinicas y el consulado Americano...

Khuyết điểm: el precio del hotel por dia es caro.necesita colchones nuevos ,las toallas estan duras y muy desgastadas,el desayuno tienen q tener mas variedad.yo estube ahi una semana y el desayuno siempre fue huevo,frijoles y salsa...

Ưu: The staff there were awesome ‘ and did wonderful job any questions we had .

Ưu: The receptionist staff was very helpful

Khuyết điểm: The shower floor doesn’t drain properly.

Ưu: It was walking distance from all my appointments.

Khuyết điểm: Unfriendly staff, our reservation was at 3pm and we didn't get check in until close to 5pm. Breakfast was terrible. Rooms were to small.

Ưu: What I liked the best about this hotel is the fact that it is so close to the American Consulate, and the CAS, since my trip to Cd. Juarez was for my immigration process at the US consulate. I was also glad to have breakfast already prepared every morning

Khuyết điểm: I did not like the fact that there was construction happening in the middle of the day, so they closed the main entrance. And at the same time they were working on the elevators. It was kinda messy in the middle of the day because of this.

Ưu: Love this hotel the atmosphere is awesome ❣️

Ưu: I like the bar and great service from the staff

Ưu: The rooms very comfortable and relaxing

Khuyết điểm: Need to improve dinner offerings. Meal was cold and portions was small.

Ưu: it was really good

Khuyết điểm: everything was perfect

Ưu: Everything was great!! Wonderful customer service.. LOVED the breakfast!! Thanks

Ưu: i like the service of the people and how nice they are to the customers.

Khuyết điểm: N/a

Ưu: Location

Khuyết điểm: Horrible stay! It was a travelers nightmare and horrible customer service by the evening staff.

Ưu: They had a restaurant down stairs so I didn't have to wander far for food at random hours. Close to the mall and the US consulate along with the Medical center and the biometrics place. Very friendly and great service.

Ưu: This is my second time staying at the hotel. The staff is very nice and the hotel is clean.

Khuyết điểm: The morning breakfast is very poor. The hours are only 7-9 a.m. If you are on vacation or you were out late the night before, you will miss the breakfast. When I was there the first time, which was in February 2016, the breakfast was better. Now it isn't worth it. The food is poor quality and minimal selection. Also, the hot tub in the pool area wasn't working.

Ưu: Me gusto la alberca y el jacuzzi la limpieza del lugar y lo amables q son.

Khuyết điểm: Lo único malo fue que el transporte al aeropuerto no esta disponible para todos. Solo hay 3 corridas y si hay una compañía de varias personas. Tienes que pagar taxi y es muy caro.

Ưu: The hotel amenities were very nice, very clean, there is a nice Spanish style to the hotel. It has a very elegant, relaxing feel to the hotel. The staff was also very accommodating of my children, even going so far as to straighten our pack-n-play, which we had brought from home, every day.

Khuyết điểm: There is not a refrigerator or microwave in the room.

Ưu: Staff was awesome and Accomodating. When we had to extend our stay for unseen circumstances, they easily extended our reservation and let us pay per night. Several that we met during our stay said that it was the best hotel within walking distance of the consulado. If you get tired of Mexican food (we did), there's a Texas ribs place on the same corner. Real food (not deep fried) prepared in an American style. Yay! Definitely check out the bar recoveco in the hotel for a quiet place to hide in the afternoons when you need to get out of the room. The outdoor patio is wonderful on breezy nights with a pina colada or margarita.

Khuyết điểm: A little confusion in pulling up the booking from booking.com when I called ahead to confirm. Not all the consierge have access to those who booked online. The pool is a little TOO warm for my tastes. Restaurant Service can be slow at times, so be sure to not be in a rush. .

Ưu: Very clean in comfortable and great staff

Khuyết điểm: Breakfast with trashy, cheap plastic utensils

Ưu: Staff were very nice, rooms were clean and good location

Khuyết điểm: The bed was not comfortable at all sank in middle had to sleep on the floor.

Ưu: The full service and security. The laundromat.

Khuyết điểm: Everything was excellent.

Ưu: Good services.!

Khuyết điểm: Walking distance to USA consul.!

Ưu: The staff, room and I felt safe ..

Ưu: Location was great. Walking distance to shopping center

Khuyết điểm: Breakfast wasn’t good.

Ưu: Location and view

Khuyết điểm: Staff - pool- food delivery-

Ưu: Checks what I call the GPA ( Good Pretty Affordable) great location great staff, spacious room.

Khuyết điểm: Small parking lot, no mini fridge

Ưu: The room service is the only one I can say was good

Khuyết điểm: Needs a lot to improve in the rest of the areas all senses

Ưu: We really were comfortable , their beds were very comfortable, the room was very clean, the air conditioner worked great.

Khuyết điểm: It seems that they are renovating the hotel so the carpets in the hallways were very dirty, torn, and outdated. Our room had seversl cracks in the ceiling, the refrigerator didn't work and they tried to tell us that it was meant to keep the food at room temperature. There was no iron. The guests in the next room arrived at 3am drunk, and were very loud, you could hear their conversation through the walls. The pictures shown online we're absolutely different than the actual Hotel, it was quite disappointing.

Ưu: Staff really helpful

Khuyết điểm: The bed was extra firm, but that was the only issue in an otherwise very enjoyable stay.

Ưu: It was very secure and safe love the area

Khuyết điểm: Everything was nice

Ưu: There's nothing to like about it.

Khuyết điểm: Everything from the room to the staff. Rooms were super dirty and nothing worked, not even the lights. The staff were horrible not well mannered at all. They don't like guest that get cheap deals on Expedia because they say they can't make money off of us customers. What was worse is that before you can claim your reservation there, they ask how you booked your room so cheap and once you tell them through Expedia they give you the worst rooms ever and give the most horrid staff service. My reservation had free breakfast included but the staff were charging it. Over all I do not recommend others to stay at this hotel at all, not even for businesse or pleasure. Oh almost forgot they charge to use the pool. Like seriously?

Ưu: Great location, great service, great staff

Khuyết điểm: Parking lot its a little small

Khuyết điểm: Very unclean, beds very uncomfortable, no hot water, beds were stinking and not clean with some ugly liquid spoiled over the sheds. This is my last time I will visit this hotel.

Ưu: The staff is very helpful. Baggage storage room is a must for me. This place is great and the best in Juarez for the money.

Khuyết điểm: Price for breakfast a bit to high.

Ưu: Breakfast buffet was included in my room rate, and I have to say it was quite good. The coffee was above-average (they advertise that they serve Starbucks), and they had a wonderful picadillo dish, along with everything else normally expected in a Mexican breakfast.

Khuyết điểm: The location was just a bit inconvenient for my needs - a tiny bit difficult to get into and out of the property, but i'm not 100% sure that's their fault. The pillows were a bit too soft for my comfort, but I'm pretty picky.

Ưu: I prefered to order breakfast to the room and was delicious!!

Khuyết điểm: Everything was really good

Ưu: The staff was very friendly and helpful. The facility was very nice and comfortable. Safe parking lot as well and safe property.

Khuyết điểm: Access to the hotel is a little difficult as the streets to cross are very high traffic areas without proper signals or traffic control.

Ưu: The ambience

Ưu: Location

Khuyết điểm: Coffe in the room or lobby,water or discounts to restaurants!!

Ưu: Everything!

Khuyết điểm: everthing

Ưu: Very comfortable bed, terrific staff, beautiful buildings.

Khuyết điểm: Too cold to swim in the wonderful pool - and the toilet had a flushing issue.

Ưu: Nothing its a long story as I celebrated my anniversary with my wife only to comeback and find the door open and the room had been used by other people with plates, cake, beer bottles on the outside by the window and the bed was dirty with the cake.

Khuyết điểm: As a costumer you make things right for the costumer always and they did not care about my stay there and i paid for nothing as i did not spend my night there, Nobody has taken care of my issue as a costumer the hotel staff did not want to refund blaming booking for the policy and sadly booking.com did not do anything either because there was no pics, obviously when i tried to take pics they had blocked the hotel room card therefore I was unable to do anything about the pictures issued. Stay for security reasons away from potentially something like this happening to you.

Ưu: The restaurant

Khuyết điểm: The room and the bathroom was dirty, there was a lipstick stain in the bedcover and the security chain behind the door was missing

Ưu: Nothing

Khuyết điểm: Very old and useless

Ưu: Everything

Khuyết điểm: Unconfortable bed

Ưu: El servicio y el trato de todos Los trabajadores fue muy exelente y amable incluyendo el trato de Los choferes de el hotel que Te lleban y traen de todas tus citas dandote information de lo que nesesitas saber aserca de lo que nesesites.

Khuyết điểm: El unico problems es que el internet Para mi PC y telefono es muy pobre y se pierde la señal de Wi-Fi a todo momento.

Ưu: The extra services the hotel offers were unexpected but very convenient. Free taxi and breakfast saved a lot of money.

Khuyết điểm: The bed was uncomfortable to sleep in when more than one person was involved. Otherwise it was very comfortable.

Ưu: I like the ubication

Khuyết điểm: It was good, but it was under renovation and only one elevator was working

Ưu: Location

Khuyết điểm: The view from my room there was a lot of garbage Room 205

Ưu: The hotel facilities including room and breakfast area are clean and well kept. Good breakfast included with our stay.

Khuyết điểm: We couldn't get extra towels from hotel housekeepers, we were told we had to request them from front desk because they have to approve getting extra things like that in the rooms. The hotel does not offer late check-out and you only get 10 min. grace period to leave room after the hotel's set check-out time.

Ưu: Everything was good!

Khuyết điểm: Everything was good.

Ưu: Everything

Khuyết điểm: Nothing

Ưu: The rooms were clean, the breakfast was very good. But the best part of the stay was definitely the staff. Very friendly and helpful. There were a few minor problems ( wi-fi, extra towels) which were immediately solved.

Khuyết điểm: The only thing I didn’t like is that the walls are thin, and there is no sound barrier. We could hear people walking in the hallways, talking in their rooms, etc. Other than that, everything was great.

Ưu: Bed was confortable. Facilities were clean and well maintained

Khuyết điểm: If you need the shuttle to the Juárez airport, they do not have it available “upon request” like they mention on their page. The shuttle is only available after 12 pm. So make sure you call the property before making a non refundable reservation. Otherwise be prepared to make extra charge for travel arrangement. The person at the counter was not that friendly... didn’t make me feel welcomed, made me feel more like I was begging to get a shelter tonpass the night

Ưu: The employees where super nice.

Ưu: Good location

Khuyết điểm: Bad smell, small rooms, tv didn’t work, old pillows,

Khuyết điểm: Service cleaning

Khuyết điểm: I reserved a room for disable people and when I got to the hotel I was told they do not have any. The bathroom vent fan did not work. The room has a bad smell I also have to request the room to be cleaned.

Ưu: One of the concierges was very helpful in finding us a ride to El Paso.

Khuyết điểm: The did not have a room with the 2 queens as I requested, so we had to open the sofa-bed which was awful to sleep in. Staff did not let us do a late check-out and we had to wait a long time.

Ưu: Only thing that was tolerable was the breakfast.

Khuyết điểm: The gym is horrible. All most all the equipment is broken. And what was not broken , would shock me while using it. The most of the staff was rude.

Ưu: Great and very affordable

Ưu: Most staff was very nice food was good

Khuyết điểm: Same breakfast food for the 3/6 nights i stayed here

Ưu: The staff was super friendly and offered a lot of good advice for this out of towner. If I ever have business in Ciudad Juarez, I won't think twice about staying here again!

Ưu: Clean, is within walking distance to everything you need if your going to consulate

Khuyết điểm: Breakfast could be better

Ưu: Everything was close by shopping,food,at walking distance. Also liked that breakfast was served, could do laundry right in the hotel.

Khuyết điểm: The only problem I had was the hotel charged me twice.

Ưu: Reservations were easy & price is great for how close it is to consulate. Rides to consulate offered every

Khuyết điểm: Elevators would break down every now n then, I would have to lug baby carriage n luggage up 4 flights of stairs. Breakfast was only from 7-9 & limited to a small serving.I was thinking it was a continental breakfast but it's just a simple plate of eggs, beans, & chilaquiles. Not the best but hey it's included in the price.

Ưu: The staff was very friendly and helpful and it was at close proximity to where we needed to go.

Khuyết điểm: The elevator was always under maintenance and also the beds were really hard

Ưu: i liked that i can booked a room on line without money up front fast and easy

Ưu: Good service. Great staff. Met my every need.

Khuyết điểm: This has never happened to us before and it wasn't a big deal but we were on the first floor very close to the lobby. We just didn't care for that. Plus with 2 boys ages 4 and 6. It seemed like it just wasn't a good room for them to be their loudly selves. The phone in the room would ring from time to time, to like let us know the kids were being loud.

Ưu: Staff was very friendly and helpful. Breakfast was scrambled eggs and beans and either potatoes or chilaquiles.

Khuyết điểm: Location was too far to walk safely, but in such a location that you had to drive far out of the way. Nor convenient for travel to consulate and medical services.

Ưu: It’s location, quietness, breakfast.

Khuyết điểm: Bathroom shower a little dated.

Ưu: The whole staff was kind and made staying there a pleasure

Ưu: The whole staff was kind and hard working. Would highly recommend if staying there. Plus they give rides to the consulado mexicano.

Ưu: Nice and friendly

Khuyết điểm: N/a

Ưu: Staff is friendly it’s a secure place to stay, very close to American council, stores restaurants, stores

Khuyết điểm: Room I was given had floor planks off the floor I had to ask for another room other than that is a perfect stay

Ưu: This property is great and in walking distance from consulate and medical appointments and fingerprints. Variety of restaurants near by. The mall is also in walking distance.

Ưu: Location although confusing at the entrance, respectfully staff ( staff is the only reason why they get a 7 honestly and not lower), quiet

Khuyết điểm: Rooms are small like Japanese stile small, toilet was missing toilet seat, bed is not really a mattress, its more like a futon on top of a box spring,

Ưu: The location

Khuyết điểm: Almost everything The room extraemly dirty and the recepsuonist did nothing about it The breakfast is awful and looks like the food is been storage for a long time.

Ưu: The location was fair closely

Khuyết điểm: I was told that the room included two beds and I only got a small room and I was also told that my stay had breakfast included and it was not. We were told the following morning in the lobby that we did not have breakfast included in our stay.

Ưu: N/A

Khuyết điểm: The price was right for the room but I felt they were too small...

Ưu: I

Khuyết điểm: I paid for 4 nights and only end up staying 2 and they didn’t refund my money. I been calling them and they keep saying there working on it. But nothing happens. Is been a month end no refund

Ưu: El servicio y amabilidad de sus empleados

Khuyết điểm: Estaría mejor si cambian el menú dr la cena que tengan más variedad

Ưu: Restaurant availability

Khuyết điểm: Room Size too small

Khuyết điểm: ..

Ưu: Nothing, bad service.

Khuyết điểm: Nothing, bad service.