Hotel M18

Lounge area

Dirty room, lots of mold on the showerhead

M18 is calling itself a 'hotel' for no obvious reason: when I travel on business with a lot of valuable documents and electronics, I need a 'real hotel', where I can still check in, even if my flight is delayed, and where I can store some luggage safely, instead of carrying it around all the time. I therefore always tick the box 'hotel', when searching for accommodation. M18 is listed as a 'hotel', but the reception is manned 15:00-16:00 only. The response M18 sent me, when I phrased my concern about the lack of a human being at reception and the security of a luggage room that was open to all: 'If you are arriving late i can recommend that you find a hotel with 24 hour for your convenience.' By that stage, however, Copenhagen was fully booked, and the only rooms left were those for EURO 660 pppn at 'real hotels'. I arrived at midnight, had to get my key out of a key box, and drop it back into a key box, when I left in the morning. I had to call and spell out the address to a taxi service in the morning, because I don't speak the language. There was no breakfast and not even a bit of milk for the 'free coffee'. Needless to say: arriving at the hotel at midnight, and leaving again at 8:40 in the morning, I never saw any staff. I am travelling A LOT, and I never have any problems, because I know my own limitations and I know what can go wrong and thus I build safety-buffer into my bookings. I therefore usually avoid booking accommodation, which does not have staff to help me (with check-in, security, and taxi-orders in a foreign language (I am sorry that I do not speak the language of all the countries I am travelling to)). .... but in my next life, I will also run a hotel, where I need to spend one hour per day only (15:00 - 16:00), and otherwise I can tell those, who wrongly think that I am running a typical 'hotel' service to bugger off.