Maritim Hotel & Internationales Congress Center Dresden

Very nice big room. Breakfast is excellent.

Price for parking is (unexpected) high.

The building itself it is a historical one, well maintained. The opening hours for pool are excellent (till 23.00). Pool is good, however no windows to outdoors. Close to Congress Center. Rooms are spacious. Bathroom is big enough. Well isolated rooms.

The way how the receptionist treated the clients was shocking. She was the supervisor of the girl with whom we were talking directly. She overtake discussion and she tried to convince me that upper floor means 3rd floor (hotel has 9 floors) and that I asked separate bed for our daughter. Absolutely not true. I expressly asked for an upper storey room with large windows, not family room. It was mentioned in our special request and the room type for which we paid had same description on booking. When I showed her the description of the Superior room on the booking, she pretended she didn't know and she said it is not accurate. After many discussions and pushing, finally she gave us a room at 4th floor, not matrimonial bed. The windows were larger, as in picture. Why should I consume my time and nerves explaining to them to give me what I paid for and what I asked for?! ruined my evening. The whole check-in lasted more than half an hour. If they would LISTEN the CLIENT, things can be solved instantly. We didn't receive the information at the reception, had to ask for everything, parking, pool, info which should be provided automatically. Next to hotel is a Concert hall and a Congress Center. Not so close to center as mentioned in description. Parking and Breakfast are too expensive, we skipped. I would choose a different hotel next time as Dresden has plenty of hotels in the same price range. Rooms are little bit dusty, carpet is there for many years, so..