Khách sạn ở Santo Domingo

Khuyết điểm: It was perfect

Ưu điểm: Excellent location, rooms are super comfortable

Khuyết điểm: Rooms need a full body mirror

Ưu điểm: Cleanliness and great Pool

Khuyết điểm: Nothing

Ưu điểm: Everything is always perfect

Ưu điểm: Clean, fresh decor, very comfortable bed

Khuyết điểm: Pool bar service in the evening was slow and they don’t pay attention to the customers The waiters just stand talking to one another

Ưu điểm: I was all good we receive a complementary breakfast it was very nice a lot to chose

Ưu điểm: One of the best services I received food it's great

Khuyết điểm: Pool hours

Ưu điểm: Executive lounge was the best..The service. .The food and the staff...Karla was so polite and professional

Khuyết điểm: Every thing was ok

Ưu điểm: the pool is outstanding; the rooms are beautiful and the restaurant outlets are outstanding. The staff are well trained. This hotel operates as the highest level.

Khuyết điểm: nothing

Ưu điểm: The location, the service and the room was very clean.

Khuyết điểm: Very elegant.

Khuyết điểm: Staff trick the customer to sell something that is not what they say it would be. Breakfast price is ridiculous. Flavor is terrible. Room is small for the price. Do not go to this hotel. Worst experience on a hotel of this price.

Ưu điểm: Location, clean and very tidy. Welcoming

Ưu điểm: Juan Castro at checkin was extremely helpful and welcoming Makes me want to return and stay at the JW Room large and as nice or nicer than any JW Marriott I have stayed in the US!

Khuyết điểm: Nothing

Ưu điểm: Gorgeous hotel in a great location of Santo Domingo. The rooms were beautiful and spacious and the staff/customer service was the best I have seen in a long time.

Khuyết điểm: The two main negatives were the food and bathroom. They claim no one has ever had this issue before and they seemed pretty shocked at the situation so I will give them the benefit of the doubt, but the showers that we experienced did not drain. The first room they gave is the shower flooded the bathroom. They were kind enough to give us a new took but the next morning when we went to shower again the same thing happened. As for the breakfast. It was served cold as if they scraped the leftovers of a previous guests plate onto a new plate to serve it to us so that it wouldn't be thrown out.

Ưu điểm: Beautiful Rooms and amazing service!

Ưu điểm: The room was clean and large. Very comfortable. And tv in the bathroom was a nice touch

Ưu điểm: Very nice location, rooms and servicio.

Khuyết điểm: A bit expensive for taxi through hotel and food was cold when delivered to roo for service.

Ưu điểm: Breakfast buffet choices Luke warm, but good variety

Ưu điểm: The bed and pillows are amazing

Khuyết điểm: They ring the bell at 8:45 ,My boyfriend and I got scare,they can't do that so early,next time we will make sure to put do no disturb

Ưu điểm: Brand new rooms

Ưu điểm: Great quality. Rooms had a decent view, balcony area, and great showers!

Khuyết điểm: Customer service and checkin and check out line were painfully slow. Twenty minutes or more for each with only one or two customers and one representative each time.

Ưu điểm: We were surprised upon arrival that we were upgraded to the royal level as it was our anniversary. Guess what, two minutes in to arriving at the room, the guest relations person very politely lets us know that there is an even better, bigger room available for us, as they wanted to make our stay even more special. From the time you park your car, till you checkout has been nothing short of unbelievable. The professionalism and care from every single person you come in contact with is immaculate. You soon forget you are in a big city altogether. The room was unbelievable, with sweeping city and ocean views. The biggest we have ever stayed in. In room jacuzzi, his and her vanity area, separate walk-in closets, separate lounge for the royal level with snacks, drinks and large screen TV. We cannot thank the staff and management enough for the care and pampering... we will definitely be back.... keep it up guys. Loads of love.

Khuyết điểm: Impossible to not like this place.

Ưu điểm: The food is amazing. Royal Club is cool you get to eat fruits, coffee, and soda's for the kids or hot chocolate while enjoying the view from the top floor. The breakfast is known to be one of the best.

Khuyết điểm: I suffer from Allergies and they acted up while I was here. Weird because the hotel was clean and they do not have a carpet throughout the room, which is essential for me. Not a family hotel more of a business environment.

Khuyết điểm: The worse. I had a reservation for a double bed. Got there and was only one bed. Front desk lady didn't"t try to help.

Ưu điểm: The room is gorgeous! spacious and very comfortable! we loved it!!! Amenities in the room could be better as don't match the level of luxury of the room! The bed is amazing! I loved the stem IRON! never seen somewhere else!

Khuyết điểm: The arrival was weird... I arrived with my car; nobody came to help with luggage, nor to park the car...I had to ask for help. Check in process at the 5th floor was rapid but not very professional, lot of informations wern't given I had to ask myself in order to know better the property and service offered as was our first time in this hotel. I understand that the staff in general need a better training about service standards in a luxury property! All are very friendly, but definitely too informal.

Ưu điểm: Everything

Ưu điểm: The patio and the room only. Hotel too old and they want to exhibit a class that they may have in the 50's but not on 2016.

Ưu điểm: Great staff, room was super comfortable, modern and clean. Breakfast was delicious. Definitely recommend this hotel and will come back.

Ưu điểm: Perfect

Khuyết điểm: Everything was good

Ưu điểm: Great breakfast Excellent locations

Khuyết điểm: No really a bad experience but the bathroom towels didn't smells fresh.

Khuyết điểm: Guest rules were very strict on visitors, there was a cost for them to be in the hotel.

Ưu điểm: Very clean!

Khuyết điểm: La piscina no tenía calefacción. A nuestro gusto, pasamos todo el día demasiado frío para usarlo.

Ưu điểm: The hotel it’s perfect

Khuyết điểm: Staff need more education, can be better customer service.

Khuyết điểm: In my last stay I ordered somme food to my room and after 50 minutes I called again and I had to place my order again. The laidy forgot. The hotel was totally occupied this could be the reason but it does not justifies a bad service

Ưu điểm: people

Ưu điểm: I Iked everything. The staff and facilities.

Khuyết điểm: I did not like that I had to pay extra for my fiancé to visit

Ưu điểm: The noise of the city melts away the second you enter. Visually pleasing. Tons of historical maps. The unoccupied rooms were open so I peaked in a few. Mine was a budget room. All were nice. Rooftop could use an umbrella or two. I would stay here again.

Khuyết điểm: Don’t consider this a negative but just to inform folks. I’m sensitive to odor and there was a slight moldiness in the room. The building is about 380 years old so it doesn’t surprise me. It wasn’t bad. I was able to stay in the room without a problem. However it was very clean. Even in the heat I didn’t need AC 24/7. The fan was quiet.

Ưu điểm: The hotel has a great historic feel with a nice courtyard and roof deck. It is conviently located for everything there is to do in Zona Colonial. The staff was attentive and arranged for their driver to pick us up at the airport and later drive us to Punta Cana.

Ưu điểm: The setting and design

Khuyết điểm: The floor in the rooms were brick and dusty

Ưu điểm: I loved the rooms. Good breakfast. Good price.

Khuyết điểm: Very fine hotel in a great spot.

Ưu điểm: Great ambience. Great location. Friendly staff. Lovely breakfast.

Ưu điểm: I love everything about this hotel! The staff were amazing. I was there for a week and Gaby was amazing! She was great help and took great care of her job. I hope to become a regular at this hotel! Very clean, quiet, safe. It’s not a big hotel chain, you get treat like a human being!

Ưu điểm: Excellent Location!

Khuyết điểm: Mattresses were not that comfortable.

Ưu điểm: Combination hotel and museum, it preserves all that is lovely about Spanish colonial architecture. There is AC in the rooms and great water pressure in the shower. Breakfast is filling and well presented. For some the absence of AC in the public spaces will be a negative but the ambiance, including that of the roof top deck make this a hotel worth staying in.

Ưu điểm: The staff is super attentive and the place breathes history. It is such an honor to return to El Beaterio once more.

Khuyết điểm: My favorite part of El Beaterio is the internal Patio Español. However, since it is also a smoking free area, I was unabled to enjoy it during this trip. The smell of cigarettes entered my room and it forced me to keep the windows closed.

Ưu điểm: The hotel is in a historic building and includes historic information throughout the property. Staying there was like getting an additional museum tour! The property was beautiful with a courtyard and lovely historic architectural features. The beds were comfortable and the breakfast was delicious. The location was amazing - just two blocks from the main shopping street and adjacent to a historic square. It was the perfect spot for walking around the the Zona Colonial. You get a lot of value for the price at this hotel.

Khuyết điểm: This is a simple property in terms of amenities - the bathrooms are very basic and there is only air-conditioning in the actual rooms (which works great - but the common areas are warm.) This place is best if you are interested in charm and location over luxury.

Ưu điểm: A quiet boutique place in the middle of colonial suburb of Santo Domingo. Great empathy for the customer and lots of attention to detail.

Khuyết điểm: Absolutely nothing.

Ưu điểm: Very quiet hotel, tastefully decorated and a very good breakfast.

Ưu điểm: The staff was super nice. Ramon the Manager gave us great suggestions about where to go and what to see. Breakfast was good as well - simple but tasty.

Ưu điểm: Friendly staff & lovely property. Secure.

Ưu điểm: - Top Breakfast with fresh fruits and tasty omelet - friendly and helpful staff - pool

Ưu điểm: Beautiful boutique hotel, catering to guest’s needs. Second time visiting, never disappoints. Will be back.

Ưu điểm: They catered to all my needs. The hotel manager Ramón and staff provided personalized attention. Will will definitely be back.

Ưu điểm: Lovely place! Well designed. Great location. it is quiet, very friendly. I had a good time there and came back for an additional night on the way back.

Khuyết điểm: Wi Fi access was limited to the lobby area.

Ưu điểm: The staff were all very polite, completely helpful and very professional.

Khuyết điểm: I think they have done it all.

Ưu điểm: Great food friendly staff Quiet and secure. This hotel was across from the Malecon beautiful scenery.

Ưu điểm: Good service. Property very clean the people very nice

Khuyết điểm: The service

Ưu điểm: Excellent staff

Khuyết điểm: Just the distance of tge room to the entrance of the hotel and most amenities.

Ưu điểm: Great service and the rooms are spacious/comfortable/clean.

Khuyết điểm: No

Ưu điểm: The Staff are always super amazing and very thoughtful. Everyone is happy!

Ưu điểm: I will always stay at this hotel when I come to santo domingo my experience with the staff navigators was amazing, The room was very clean up to date and comfortable. The food and pool was enjoyable and i enjoyed the fittness room and tennis court. this w

Khuyết điểm: The only draw back was having to pay extra to use wifi, other than that everthing else meets and surpasses expectation.

Ưu điểm: Location.

Khuyết điểm: Constantly had to deal with parking problems, room service was not good and the staff did not make me feel comfortable at all.

Ưu điểm: The staff were very nice and super pleasant!

Khuyết điểm: This hotel had expired drinks in the club lounge, I had to bring this to management's attention.

Ưu điểm: the lobby

Khuyết điểm: it will be very helpful more parking and check how people park so will be less difficult to park

Ưu điểm: Everything else

Khuyết điểm: That I couldn't used my room/ floor key to go to other floors

Ưu điểm: Service excellent Room the best

Khuyết điểm: Rear parking now you have to get of property and go around huge block to park in rear of the hotel, Parking space extremely narrow.

Ưu điểm: The room is clean and everything they promised was provided.

Khuyết điểm: No

Ưu điểm: Highly recommend!! Better than Crowne plaza!!

Ưu điểm: Closeness to fast good places and shopping

Khuyết điểm: Bigger pool or more Sun needed and nightly entertainment.

Ưu điểm: All

Khuyết điểm: Nothing

Ưu điểm: Very clean ,professional staff, great Gym, HD tv

Khuyết điểm: Breakfast was good, not great. But I guess for the price, it's fine. Very affordable

Ưu điểm: Excellent

Khuyết điểm: No

Ưu điểm: The people

Khuyết điểm: No

Ưu điểm: Loved the staff! They were friendly and courteous. From the front desk agents to the restaurant staff. Always helpful and accommodating.

Ưu điểm: Excellent customer service. The receptionist, cooks, waiters etc. are the best that I have ever experienced. They all go out of their ways to make you feel most satisfied. The best place I have visited yet. If I could would give them 10 stars.

Ưu điểm: It was very awesome experience, I enjoy every minute. The staff was very nice.

Ưu điểm: I love that everyone was so nice and willing to help. The beds are amazingly comfortable!

Khuyết điểm: The pool doesn’t get much sun so can’t really pick up a tan.

Ưu điểm: I love everything.. No complaints..

Ưu điểm: The staff

Ưu điểm: The service is great. The rooms are spacious. The bed comfortable and bathroom has the best shower with hot water! This is the best hotel for the value that I have ever stayed in.

Khuyết điểm: I think the buffet is overpriced. They need more options as far as dishes. Like lasagna, meat loaf, pulled pork, roast beef, baked potatoes, buffet ham. They had none of these.

Khuyết điểm: The staff at the pool area are very strict

Ưu điểm: Nothing really.

Ưu điểm: Amazing the staff that Clean the rooms

Khuyết điểm: Restaurante staff very bad

Ưu điểm: Right across the street from a Metro station, always clean, lobby and pool are impressive.

Khuyết điểm: The air conditioner was not working well in our room. Also, the check-in process seems to be excessively long.

Ưu điểm: The Guest Services were outstanding, they were very helpful and attentive to all or our needs.

Khuyết điểm: The Service staff (food service and poolside bar) were not nearly as attentive as the Guest services, as it took a significant amount of time to order at the pool.

Khuyết điểm: Very good staff Annie Bello and Erleen Garcia very professional

Ưu điểm: no-nonsense, quick check-in

Khuyết điểm: place is old, but is still maintained adequately. High time it is refurbished

Ưu điểm: The staff

Khuyết điểm: The service was do fast the staff was super helpful and very friendly Eleen Garcia and Annie Bello

Ưu điểm: The staff

Ưu điểm: Great service.

Khuyết điểm: We liked everything from the Hotel.

Ưu điểm: The staff was nice

Khuyết điểm: Location should be described better and advise it’s not best location. I felt unsafe

Ưu điểm: I felt very safe

Khuyết điểm: Internet was not reliable. Not good for business.

Ưu điểm: Buffet was good

Ưu điểm: Met my expectations

Khuyết điểm: Balcony

Ưu điểm: Great location with an amazing view.

Khuyết điểm: Seems old and outdated.

Ưu điểm: Excellent as always!

Ưu điểm: Thank you so much! Everything was perfect!

Ưu điểm: Everything was very good love the hotel definitely I'm coming back.

Khuyết điểm: The only thin was that I pay for breakfast and they said that I dint, ended up paying for breakfast again.

Ưu điểm: Services...especially the lady in charge of maintenance, magnificent Human BEING..

Khuyết điểm: NO

Ưu điểm: Staff very polite and attentive.

Khuyết điểm: Dust all over the room woman hair in th bathroom Dirty sheets, oil all over 24 hr menu and on desk chair And last cup in fridge from last guest that stayed

Ưu điểm: View from room. Staff

Ưu điểm: The room is clean and comfortable

Khuyết điểm: The facilities are not so good

Ưu điểm: The room was great and the pool was very nice. The entire experience was great. My girlfriend and I had a marvelous time here. And the desk personnel was very helpful , courteous and friendly.

Khuyết điểm: I had no problems with our stay here at all.

Ưu điểm: Bed very comfortable

Khuyết điểm: My stay was awesome

Ưu điểm: The location is perfect for business

Khuyết điểm: I believe they has been losing the quality because they have a very high demand. The room is ok but has a very high humidity level and a rare smell. It looks a little outdated and needed for maintenance in bathrooms and carpets

Ưu điểm: The property is very expensive.you don't get the value for your money

Ưu điểm: Location

Khuyết điểm: Very much a business hotel rather than leisure

Ưu điểm: The rooms were clean, pretty and the bed was very comfortable. The stuff were kind & I had a happy stay.

Khuyết điểm: Pool was smaller than I though and the sauna was not very good.

Ưu điểm: Very helpful staff and excellent amenities great value for the price.

Khuyết điểm: Can not complain about anything.