Khách sạn ở Santo Domingo nằm gần Parque Eugenio María De Hostos

Ưu điểm: Everything

Khuyết điểm: Non

Khuyết điểm: Check out took really long

Ưu điểm: How clean and convenient the hotel was.

Khuyết điểm: Front desk service. Check-in/out very slow. Did not like to check-out process at all. Waited for housekeeping to check inventory of the mini-bar. To say we ate a chocolate bar, which we did not.

Ưu điểm: The hotel staff is always phenomenal, going out of their way to make my stays there a pleasant experience.

Ưu điểm: Location. Great staff. Hotel employee is a great employee.

Ưu điểm: The hospitable staff was very attentive. Food was great too!!!

Khuyết điểm: No

Ưu điểm: The front desk staff is the greatest. Love those guys.

Khuyết điểm: I hate the hotel manager. Poor conflict resolution skills.

Ưu điểm: The bedding super comfortable, fluffy and perfect quality. We were overwhelmed with the staff hospitality, from the bell person( Elias) to the reception( Ivan), room service, the pool attendant. Everyone went above and beyond. My daughter and I commented on our flight back about how our last day in Santo Domingo was outstanding due to the courtesy from the staff at the Sheraton.

Khuyết điểm: Not a thing. Service above and beyond expectation.

Ưu điểm: The very friendly and helpful staff. The hotel is very LBGT friendly.

Khuyết điểm: Nothing

Ưu điểm: The friendly and courteous staff.

Khuyết điểm: There were no hand sanitizer stations at the breakfast buffet. With all the guests using the same utensils it is very easy to transfer germs etc.

Ưu điểm: The staff was very attentive and professional. Even The maids were able to keep me smiling with the little notes and rose petals left in the room. The breakfast was excellent and the little woman that makes the best omelets ever. I forgot her name.

Khuyết điểm: The only thing I had recommend is that they place hand sanitizer station in the morning at the breakfast buffet. Too many hands handle the utensils used for picking up the good. I noticed people coughing and sneezing.

Ưu điểm: Close to most attractions

Khuyết điểm: Everything expensive

Ưu điểm: The staff were all very polite, completely helpful and very professional.

Khuyết điểm: I think they have done it all.

Ưu điểm: Great food friendly staff Quiet and secure. This hotel was across from the Malecon beautiful scenery.

Ưu điểm: Good service. Property very clean the people very nice

Khuyết điểm: The service

Ưu điểm: Excellent staff

Khuyết điểm: Just the distance of tge room to the entrance of the hotel and most amenities.

Ưu điểm: Great service and the rooms are spacious/comfortable/clean.

Khuyết điểm: No

Ưu điểm: The Staff are always super amazing and very thoughtful. Everyone is happy!

Ưu điểm: I will always stay at this hotel when I come to santo domingo my experience with the staff navigators was amazing, The room was very clean up to date and comfortable. The food and pool was enjoyable and i enjoyed the fittness room and tennis court. this w

Khuyết điểm: The only draw back was having to pay extra to use wifi, other than that everthing else meets and surpasses expectation.

Ưu điểm: Location.

Khuyết điểm: Constantly had to deal with parking problems, room service was not good and the staff did not make me feel comfortable at all.

Ưu điểm: The staff were very nice and super pleasant!

Khuyết điểm: This hotel had expired drinks in the club lounge, I had to bring this to management's attention.

Ưu điểm: the lobby

Khuyết điểm: it will be very helpful more parking and check how people park so will be less difficult to park

Ưu điểm: I very like for everything i would recommend this hotel for every one

Khuyết điểm: Back soon

Ưu điểm: Service excellent Room the best

Khuyết điểm: Rear parking now you have to get of property and go around huge block to park in rear of the hotel, Parking space extremely narrow.

Ưu điểm: The staff

Ưu điểm: The service is great. The rooms are spacious. The bed comfortable and bathroom has the best shower with hot water! This is the best hotel for the value that I have ever stayed in.

Khuyết điểm: I think the buffet is overpriced. They need more options as far as dishes. Like lasagna, meat loaf, pulled pork, roast beef, baked potatoes, buffet ham. They had none of these.

Ưu điểm: from the rooms you can appreciate the view of Sto Dgo main street. Even tho' is a crowed zone, you can't hear a thing inside the hotel, making the experience really pleasant. Love the lighting and clean spaces the hotel has for guest.

Khuyết điểm: No door man was available to assist me with the luggage, maybe because I arrived earlier than expected. After that, everything was great. Maybe they need more people available at the lobby at noon hours.

Ưu điểm: Nothing really.

Ưu điểm: Right across the street from a Metro station, always clean, lobby and pool are impressive.

Khuyết điểm: The air conditioner was not working well in our room. Also, the check-in process seems to be excessively long.

Ưu điểm: excellent breakfast facilities and choices. The staff always assisted me and my family with a smile and care. Really impressed by the goodies in the bathroom (from tooth brush to facial soap!). What a great experience !!

Khuyết điểm: Its perfect that you need Room Card to access the floor, but it was a little bit unpleasant that it was necessary for lobby/ground floor. But I understand its for safety situations tho'

Ưu điểm: The Guest Services were outstanding, they were very helpful and attentive to all or our needs.

Khuyết điểm: The Service staff (food service and poolside bar) were not nearly as attentive as the Guest services, as it took a significant amount of time to order at the pool.

Khuyết điểm: Very good staff Annie Bello and Erleen Garcia very professional

Ưu điểm: no-nonsense, quick check-in

Khuyết điểm: place is old, but is still maintained adequately. High time it is refurbished

Ưu điểm: The staff

Khuyết điểm: The service was do fast the staff was super helpful and very friendly Eleen Garcia and Annie Bello

Ưu điểm: The staff

Ưu điểm: Historic building in World Heritage Zona Colonial.

Ưu điểm: The staff is perfectly customer-driven. The Caribbean hospitality and sympathy is always present. Very nice experiencie

Ưu điểm: The grounds are lovely and the staff very attentive and friendly— great location — second time here

Khuyết điểm: Our room was terrible — definitely got screwed on my room — we didnt switch as we flew from hong kong 22 plus hours and were about to pass out — we were in the “ imperial” section but my room 2 years ago ( cheaper in the modern side) was 1000x better — my room had nowhere to unpack —really, heavy dark furniture, only like shutters black out so it was either super cave dark or glaring sunlight — the bathroom had bad lighting , nowhere to hang things/ towels and the light switches were random so could never figure out how to turn off the lights in bathroom — door didnt close so we can to drag the rubbish bin over if we wanted privacy — basically we got a terrible room — there was a breakfast buffet for the “ imperial” wing which was limited ( we are not big breakfast people but give me some fruit pls) so we just walked over the main buffet every morning — next time I wont waste my money on a nicer room wasnt worth it :(

Ưu điểm: Historic hotels , rooms were basic but the historic nature helps

Khuyết điểm: Construction noise Basic rooms

Ưu điểm: Old historic feel of staying in a building that was build right after Christopher Columbus. Nice part of the tourism locations. Sometimes area is kinda iffy. Keep your valuables safe. I hope this helps.

Ưu điểm: The architecture and plant integration.

Ưu điểm: In the zona colonial area which is great if you are spending time there ... i liked the bluetooth speakers in room. Its a cute boutique hotel feel.

Khuyết điểm: The pool i thought would be bigger and i felt the price couldve been lower for what i was getting. I didnt like having to pay in cash at check in The staff couldve been more friendly They take copies of any of your visitors ID which is annoying

Ưu điểm: Everything! It’s definitely worth every penny

Ưu điểm: Proximity

Ưu điểm: Great location, great ambiance, a jewel...Now refined as the bar and restaurant staff has improved, is friendly and the service reaches the level the property deserves. The rooftop terrace restaurant is spectacular, especially at night and the breakfast area and buffet are really worth it.

Khuyết điểm: The little self service café next door is in a perfect setting. It could need a bit of a shape up when it comes to pastries, especially when arriving from Europe or French islands.

Ưu điểm: The staff

Khuyết điểm: The gym and amenities

Ưu điểm: The location of the hotel is exceptional, the building is wonderful and blends in. The rooms are top notch in comfort. The staff, the friendliest it can be that will go out of their way to satisfy you.

Khuyết điểm: The in-room B & O sound system could not be used. It is designed for iPhones and iPods ONLY. For a five star hotel, the staff needs to be better trained. Need to serve meals together to all at a table in the restaurant.

Ưu điểm: I loved how luxurious the hotel was. Everyone as accommodating and you felt like you were in a chiq location. The pool is amazing and the views are wonderful.

Khuyết điểm: You can hear everything through the walls. It was difficult to feel like it was intimate.

Ưu điểm: Beautifullly decorated modern hotel! My wife and I were pleasantly surprised by this beautiful hotel in the colonial section of Santo Domingo. Staff was very attentive. No complaints here.

Khuyết điểm: Any problems I had were taken care of so quickly I don't even remember what they were.

Ưu điểm: I am so happy to find a hotel of this caliber in Santo Domingo.....I will return again and again! The food, the service, the room, location for walking, everything was perfect.

Khuyết điểm: There is nothing to not like. Ok maybe a small desk in the room would be nice....but there is a business center.

Ưu điểm: The rastrillo architecture, excellent facilities and service, and outstanding Colonial Zone location.

Khuyết điểm: The breakfast buffet was expensive.

Ưu điểm: No complaints...everything is perfect.

Ưu điểm: The location was amazing.

Ưu điểm: Quaint Clean Attentive staff Deliciouso breakfast!

Khuyết điểm: We had a junior suite on the main floor. The traffic noise woke us up on several occasions. Get a room on a higher floor TV was almost un watchable due to problems with the color. I reset it to the factory settings but no luck. AC was either full on or off. No in-between.

Ưu điểm: gorgeous building, interior, and courtyard design. it really is unique and mazelike; i was smitten. (i'm from california so i'm floored by anything > 100 years old.) décor is like a regal columbus-fanboy/conquistador-chic, the zealotry of which i found somehow both zinn-esquely uncomfortable and museum-patron aesthetically pleasing. our room had tons of space, an antechamber with a few couches, a great bathroom (jet tub!, separate shower, separate toilet, bidet), an adorable relic of a pc with a 3.5" floppy drive, decent wifi (got dropped a few times but it was reasonably fast compared to what i'd seen in other cafés... just don't plan on playing an fps, etc.). we had the 5-crown room which i wouldn't normally spring for; there just wasn't vacancy in other rooms: it was the perfect hideaway to recharge and relax after walking around all day. so comfy :3 the location is perfect for exploring the zona colonial. my bf appreciated the a/c, which was very effective.

Khuyết điểm: nothing too bad, but staff was just okay, not super attentive and not particularly helpful when i had issues, i wouldn't consider them outright rude or anything though. e.g. -- i asked for a first aid kit or a bandage etc (in spanish) when my bf cut his foot and they just kinda shrugged and stared, so i just had to go outside and look for a pharmacy. -- i asked for the balcony door to be unlocked and they just never got around to it for the entire duration of my stay, etc. the free/not-free breakfast debacle: like another reviewer, i also was kind of confused when at checkin they said i had to pay for breakfast (the description said it was included). i chalked this up to an inaccurate description sent to the various hotelerie sites, and just assumed i'd pay for it a subset of the days, but then at checkout they didn't charge me for any of my breakfasts... so eh? if i had known it was actually included instead of hearing conflicting information i would have eaten breakfast there 100% of the time and saved some money : \ a lot of these might just be cultural differences, which is why i wanna reiterate that it wasn't too bad... i just wouldn't call it amazing service as i'd heard described in other reviews.

Ưu điểm: The old world ambiance , the staff.

Khuyết điểm: Breakfat could have been better , but the staff made up for it.

Ưu điểm: Got in a little late and they left the pool open for me and my kids a little longer

Ưu điểm: The staff kept the rooms very clean

Ưu điểm: The bed was comfortable, pillows good. They only had one comforter, no cover sheet. My wife and I were too hot to keep it on and too cold to take it off. No choice. Comforters don't breathe..

Khuyết điểm: Hot water was very slow coming. We were on the 4th, top floor, water pressure was just OK.

Ưu điểm: Hotel Palacio is a standing work of art. A very simple hotel filled with a consistent colonial homage throughout. The respectful Traveller will enjoy its location and proximity to authenticity.

Khuyết điểm: The bright light outside my door was annoying at night.