Byblos Hotel

Big and clean room. Good room service and good rates. The Italian restaurant was very nice as well.

Reception spoke poor english and was never focused on the task they where handling at the moment. If a rude person would come in between me and the receptionist they dealt with the rude person and not me, not acceptable. They are the face of the hotel and should make you feel welcome and special. Friendly and good bellboy's though. I couldn't figure out how one would design a hotel to put the pool/terrace on the shade side of the building and skip the sun.

The size of the rooms are good. The breakfast was good value for the price.

The electricity in the room didn't work properly (the lights turned off every 5 minutes and then after an adjustment wouldn't turn off). Service throughout the hotel was very slow. Despite asking for non-smoking rooms, one of the rooms smelled like smoke.

Convenient location for my needs quiet, even during a major public holiday. Room service staff good.

The Italian restaurant pasta was awful. My meal was sent back. Concierge desk ineffective and poor service from valet parking

A decent hotel with good facilities and friendly staff. The breakfast and other food/beverage outlets that we sampled were fine. The hotel was in a location that we wanted which suited us fine.

Dubai is a building site as is the area around the hotel at the time of writing (Dec 09) - When they've sorted out the road systems and finished all the building work in the area around the hotel it'll be far more pleasant for a short weekend break in Dubai.

Staff are friendly and rooms was nice

Tv system not working.Hot water system not working >Takes 10 minutes before water comes.Location very bad due to building of roads in teh area