Sandilands House

Nothing

Unfortunately the host was very arrogant. There was no "hello" but there was a telling off on arrival. At the time of booking we did ask for the opportunity to drop our bags off between 9 to 9.30am as we were caught up in the BA strike. On the 3rd Sept, after deciding we could keep our hire car, I emailed him to say that we would cancel that arrangement. I tried to show him the sent email but he refused to look at it. During yesterday he sent me an email stating that it was "now 11.17am and he needed to go shopping. I did phone the premise twice yesterday. Once not leaving a message and the 2nd time, saying that we would arrive about 5pm yesterday. On arrival and after the stern telling off, we were told where our room was and what time breakfast was and he then walked away. After arriving back from dinner he had written a long note, again telling me off and left it under our door. He was curt again at breakfast. He dropped the receipt on the breakfast table and then came back with another and said "sign here". Due to his curtness we decided to leave without thanking him. He stormed out to us and said did we leave the key. We replied, yes it is in the door. He said that wasn't " the system" and slammed the front door. I thought I had done something wrong but another lady at breakfast said he had been really rude to her from arrival as well. Unfortunately I don't think this man should be doing this role.