Hotel Home Florence

The property was very nice, Fabio at the reception was amazing, he made sure all my needs were taken care of and was fantastic. The other staff members should strive to be like that, all of the other staff member were very nice accept one.

I didn't like one member of staff who was just terrible. A short bald male working at the front desk during the night. I was dehydrated one night and asked him at 2am for water and he said there was no water. I said I an walk to a gas station and he said a gas station was about 20km away. I eventually told him in other words he was full of sh*t and to get me a water now and after about 5 minutes of è cusses he eventually "found one". Not sure how he got a Job in hospitality but it was terrible, how he couldn't get a dehydrated guest a bottle of water is beyond me and is absolutely ridiculous. The shower also has no door so water would get all over the floor and I would have to mop it up with a towel after.