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Ac works great, location.
Proximity to train station. Hotel personnel. Comfort.
Its very close to Duomo and other attractions within walking distance. Our room and bath room were clean. Breakfast is OK with fresh fruits.
Our room was looking at a very noisy narrow street. It felt unsafe. Note: We asked to change our room and the staff immediately did it.
The hotel has an authentic Florence atmosphere. The historic architecture of the hotel building is wonderful with wooden beams and brick arches. The dining room ceiling is inspirational. The hotel is on a relatively quiet, narrow, cobbled street but very close to the heart of the city. We found the staff friendly and helpful. They will even make you a fresh expresso at reception at any time!
Our ground floor balcony had no view; however the room was enormous which more than made up for it.
It is so hard to say what we liked best. Everything about this hotel was excellent. The room was hugh, actually it was 2 rooms, one with a lounge suite and one with the big bed, bar fridge, tele, and a large wardrobe. Lots and lots of room to move around. The staff were more than helpful and nothing was a bother. The receptionists spoke excellent english, a real bonus. They even phoned & faxed another hotel, to change our booking for us, and didn't charge us for it. They made bookings for us at museums etc. at no charge and made our trip a total pleasure. We give this hotel and it's staff 10 our of 10. The buffet breakfast was delicious and plentiful.The laundry service was fast and very affordable. Thanks so much for a wonderful stay
Good location near the train station, beautiful room (but a but noisy from the street), and helpful staff. Breakfast was good.
The rooms were extremly spacious and clean. Very comfortable stay.
When we checked in the the gentleman at the reception although very helpful did not provide us with correct information and his English was not the best. He also did not provide us with correct advise in relation to the car park. The day staff were excellent.
It in the center of the city with all the attractions within walking distance, yet on a very quiet street. Staff spoke perfect english. The breakfast was good.
The hotel has a parking however, its not free. They charged us 13 euro per night for it.
good location, friendly staff
Room size was good, one man (tall with glasses) and one woman (blonde) at the front desk were excellent, free internet access available
Noisy housekeepers in the early morning shouting and slamming doors -- impossible to sleep in. Shower glass did not seal properly -- ended up with water on floor alot.
breakfast, location to sites, large bathroom with full bath tub and the new renovations make it a very nice place
the cleaning products used to clean the room left a strange smell requiring the windows opened to air the room out
Porta Faenza Hotel ở trung tâm Florence, cách Nhà thờ Medici và Fortezza da Basso 5 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm máy vi tính, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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