Khách sạn ở Rio de Janeiro

Ưu điểm: Really nice hotel with a nice pool and a bar at the pool. The staff was polite

Khuyết điểm: Checkout and checkin was really slow. They tried to add a service fee even though booking.com said it was included. They should inform before about the fee. But they removed it after I asked what it was.

Ưu điểm: Spacious rooms.

Khuyết điểm: Gym is very small and not well equipped.

Ưu điểm: Lovely pool area and nice staff at the pool bar.

Khuyết điểm: We queued for an hour to check in and our room wasn’t ready until 3pm, which is fine , reception had taken a copy of my passport and I filled out all the information for check in. We were told to come back at 3pm to collect our key. I went back to reception at 3 and the queue was 15 people long, so I went away again and returned at 4pm, big queue again! I spoke to a really lady on reception and said I have come to collect my key and she said I need to join the end of the queue which I did for 10 minutes with nothing Moving so I went back to her and told her I’ll already checked in and just need my key! She was not happy and went away out of sight and sent someone else out to speak to me who said I must go to the end of the queue! I refused and asked for my key again! He disappeared and then sent out someone else! I finally got someone to give me the key but obviously by this time I wasn’t happy, everyone in the queue were getting very frustrated with the check in process, I’ve never seen anything Like it, all the staff on reception were miserable and moody the same as the frustrated guests! Apart from a poor man who had just started that day and still had a smile on his face! The rooms on booking,com look lovely with the old style but there is a big block of plain modern rooms which we were put in, nice basic room like a premier inn! But not what we thought we had booked, we like to stay in traditional style places. We checked out at 4am in the morning so we were the only ones checking out and the bill had buffets, taxes, water(things that we didn’t have) and that took 15 minutes to check out, god knows how long it would of took if there had been other people there! Would never use this hotel again because of this terrible experience!

Ưu điểm: The hotel is an oasis in the midst of the chaos of a huge city. The rooms are spacious, the lighting excellent. I really liked the shower and bath amenities. The whole hotel was very clean and neat. The pool area looked very inviting. The staff are very polite and helpful.

Khuyết điểm: We heard the neighbors partying all night long. We had to get up at 3AM for a flight, so it was totally disturbing.

Ưu điểm: This is a great hotel, but it is not a 5 star hotel and that is a good thing ! It still has personality, its little Brazilian in attitude, things sometimes happen slowly and the staff don't always understand you first time (But im speaking English in a portrugese speaking country so consider that my problem not there's! Go for a superior room if you can its a little etc but much nicer than the newer "apartments" your air conditioning may be a little flaky, it may take a while to checkin. But its well worth it, is great value for money, great location and the swimming pool is open till 10, and a lovely way to chill after the heat of the day! Ive stayed in this hotel every time I need a hotel near papa or am going out centrally. Its not perfect, but its very good and great value, great location, for lapa, safe and secure !

Khuyết điểm: Check in can be slow, some rooms have flaky air-conditioning, but I cant really find much to complain about at this price !

Ưu điểm: Nice and big breakfast, lots of everything to choose. The hotel itself is lovely, like a little oasis in the middle of the city. Walking distance to the famous stair Escadaria Selaron and the train through Santa Teresa. Would definitively come here again, wish we had a couple more days at this place.

Ưu điểm: We use this hotel, when we are going out for the night in the Party District. On this occasion we are travelling with our two 6 months olds and their nanny. If you are a family with children then the best rooms are 20 to 32 on the ground floor! And right by the pool. Get 30 and 32 are opposite each oner as are all the equal numbers! Most rooms have a single sofa bed, so thats useful for families. This hotel has a lot of character and is the perfect location and normally great value for money. I highly recommend it.

Khuyết điểm: Check Ibn can be a bit slow, and service can be slow, but thats normal and not a major problem at all.

Ưu điểm: Very pleasant place.

Khuyết điểm: - price not including taxes, nor 10% service... - arrived early to get a well located room, and clear check-in process without having to queue, staff OK, but when I came back at normal check-in time to get my room with pool view, it wasn't available, and the one I had only been available at 16:00 !

Ưu điểm: Good location, we could even walk to places we wanted to visit. Very good breakfast. Helpful stuff.

Khuyết điểm: everything was ok

Ưu điểm: the staff, location and breakfasts. It is a clean and comfortable hotel. The staff is friendly and helpful. We walked from the hotel to join the walking tour at the meeting place. We took a bus from a nearby bus stand to Copacabana beach. Able to get taxis or Uber. We ate at a restaurant close by. There are other restaurants to choose to eat.

Ưu điểm: The attention

Khuyết điểm: Location

Ưu điểm: Take a look at the Mercure Hotel In Sao Paulo and get some tips on how to better run the hotel. The infrastructure is there improve upon it.

Khuyết điểm: This is a badly run hotel, the entrance is constantly dirty, the front desk are not the most helpful and do not tell you how the rooms work and what the lights outside the rooms stand for. We stayed they for 4 or 5 days and the room was only cleaned once on the first day. I as a guest had to sweep and make the bed. We had to call for towels. The towels have a funny smell.. The pool is a far from the pics displayed. The water smells and the side walls of the pool are dirty. The bar at the pool is run with a cooler box with limited stuff in it. SAD.. We can not leave our homes with swimming pools and bathrooms for mediocre services like the Granada Hotel. Who ever rated this hotel 8.5 should be stripped of their title.. DO NOT RECOMMEND THIS HOTEL TO ANYONE.

Ưu điểm: Bed was comfortable. Clean bathroom. Good spread for breakfast & decent location.

Khuyết điểm: Language barrier when checking in but managed to get through the experience without too much hassle.

Ưu điểm: Large, clean rooms. Big beds. Delicious and varied breakfast. Friendly staff. Good gym and pool on the roof top. Wonderful!

Khuyết điểm: Nothing!

Ưu điểm: I felt that the price was very fair for being Rio. The room and everything was very well kept. The staff was friendly, and the hotel is in a good location/proximity to many of the sites in Rio.

Ưu điểm: A lot! The room, the beds, the pool, the aircon, the safe, most things. This is definetely the best hotel in this category in Lapa. I have stayed for 25 days here in 2019, and will come back for sure next time I'm in Rio.

Khuyết điểm: They don't get everything right, but all in all excellent value for money. That the light is not on at times in the stairway up to the pool.

Ưu điểm: The reception and partly the breakfast. Not more really.

Khuyết điểm: Fungus on the walls, no view, pool unkept and unclear. One employee told us to leave quickly at the end of breakfast. Did not feel good after that.

Ưu điểm: The pool is good.

Khuyết điểm: The staff wasn't so helpful, if you don't speak Portuguese they don't help you in anything. Our room bathroom door was broken.

Ưu điểm: The hotel is located in the older center part of Rio. It is close to the Santos Dumont Airport. The breakfast was very good and the staff was attentive. It served our needs very well.

Khuyết điểm: The controls to the shower were plumbed backwards. After a couple of luke warm showers, we discovered that the blue side is hot and the red side is cold. The neighborhood was a little scary at first, but by the next day everything was fine.

Ưu điểm: I personally find the location very convenient. Public transportation to the main beaches just 2 minutes away (subway, buses). About 20 minutes away. Next to Lapa, Santos Dumont airport and Flamengo beach. Plenty of restaurants around. Breakfast is good (though used to be better). I found the staff to be very friendly and helpful. Rooms are of decent size. Beds could be more comfortable as I find them to be way too soft. Wifi reception is usually good.

Khuyết điểm: For the price paid (ca $40 incl. breakfast) nothing I can complain about. Now I wish beds would not be that soft and the air-conditioning system would be more quiet (but it is effective ;-). Waiting for elevators can require patience at times...

Ưu điểm: Breakfast is good, good selection and the room was really good. Very spacious.

Khuyết điểm: We where 2 and only had 1 towel

Ưu điểm: Everything else was really good. Very good value for price. Luxurious rooms, good noise protection, very much varity for breakfast.

Ưu điểm: Its located in the centre, it was good value for money

Khuyết điểm: A lot of dust under the bed, and on top on the wardrobe, fridge doesn’t freeze, a asked to chAnge the fridge and they told me they are all the same, the gym machine’s cord was broken and nobody fixed it during the 7 nights We stayd in the hotel

Ưu điểm: bed was comfortable, shower was nice, staff was fun when available, breakfast had loads of options

Khuyết điểm: huge queueing for checking in, staff takes too long to help with your needs (had to call them twice or more), they charge you for holding your luggage prior to checking in, safe in the room was locked by previous guest, air conditioner doesn't work properly, elevators are buggy, the location is in the most dirty and dangerous place in rio