Hampton Inn & Suites Greensboro/Coliseum Area, NC

The rooms were nice and clean. The climate control was good in our room.

The manager was rude!! We received visa gift cards to celebrate our anniversaries being 50 years and 48. My sister only had those with her and the manager said that no Hilton properties take them. We didn’t understand this because it’s like using cash!! They didn’t have any other cards to use. I had to pay for both rooms using my debit bank card. They had gift cards from their anniversary party and was on their 50 th wedding anniversary trip. We then went to a restaurant and used them with no problem and even at gas stations. She offered no help to us. There were six rooms booked for all the guests and she wouldn’t accommodate us near each other. We had requested this. Anyway I felt it wasn’t right to make retired people who had traveled almost 500 miles to find out that their card which had 400 dollars on it couldn’t be used. It was a good thing that my husband and I had another source of payment or we wouldn’t have stayed there. We booked these rooms in advance!! This is a poor policy if it’s Hilton’s policy to deny a prepaid Visa card. Our granddaughter is getting married and we will be checking hotels that will take them because they have gotten a lot of them.

None

The cleaniness is horrible. Absolutely filthy and staff does not clean well. The entrance had a horrible smell when entering.