Hotel Madison & Shenandoah Conference Ctr

New and convenient to campus and downtown.

Nice, clean hotel right on edge of JMU

Hotel room was very clean. Bed was as comfortable as hotel beds can be. Supplied 4 pillows for king sized bed. We had originally booked a room with two queens but upon check in (5pm or so) they had none ready so they upgraded our room to a king with pull out bed. It also had a stove, microwave, keurig,and full size fridge with icemaker. Pool was nice but water a bit chilly. Staff was very friendly and helpful. Parking is $5 in garage if you park yourself or $10 for valet. We just parked ourselves as we were there for Springboard and just left the car in the garage the next day until it was over. The hotel is about 2 blocks from the Student Sucess center where we began our day so easy walk. They did provide coffee and tea for the keurig which was really nice.

There were no sheets, blanket or pillow in the room for the pull out bed. We called and they brought up a pillow and blanket initially. We didn't realize until we went to make the bed and there were no sheets. Called again and they did bring them up. The outlets on the one side of the bed did not work. We called about it and they said they may be on a switch or with the lamp switch but nothing we did made a difference. They did not come to check on that or fix it. The bathroom, while nice and clean, was very tight in the shower/toilet area. Like you had to stand sidewise to get the door open and get out.