Khách sạn ở Hat Yai nằm gần Odean Shopping Mall

Ưu điểm: Really bad receptionist. Unhelpful. Ask to book outside massage because of my back pain she say ok then ask me to ask security. But he not speak English. Then everything or question made me feel I disturbed. On arrival she pretend to not have my booking and did not even check on computer. I will not come again next time

Khuyết điểm: Reception very bad

Ưu điểm: I'm very satisfied with amenities inside every room. Three times check in here

Khuyết điểm: Staircase from car park to lobby. Should provide elevator. Not suitable for elderly

Ưu điểm: The check-in process was smooth, the room is clean, neat and comfortable. This place is perfect if you prefer to stay a bit far from the center as I had a quiet night and peaceful sleep. It was a very pleasant stay and I would definitely recommend this place to others.

Khuyết điểm: The smell of the room, it smells like antiseptic.

Ưu điểm: Cleanliness and spacious room

Khuyết điểm: Water drainage system is LOUSY for my room of 4 adults as the water is so slow and can't flush after poo and all of us got to wait for about 15 min after the water is flushed then the next person only can go poo....And requested for toilet paper for hours staff can't even get it for us!!!

Ưu điểm: Hotel is clean, located in the middle of city. Easy access via tut tut or grab. Tut tut always available outside of the hotel.

Khuyết điểm: The bathroom floor too slippery. I almost fell in the bathroom. The management need to change the floor in the bathroom to a coarse tile for the safety of the customer.

Ưu điểm: Friendly staff..good servis..very recommended

Ưu điểm: Location and nearby a good halal tomyam

Khuyết điểm: old hotel

Ưu điểm: fast check in process

Khuyết điểm: we could smell cigar smoke seeping through the door

Ưu điểm: staff friendly , helpful , good services

Khuyết điểm: nope ❌

Ưu điểm: Overall acceptable.

Khuyết điểm: Parking facilities are limited. No provision of electrical kettle & coffee or tea or drinking cups.

Khuyết điểm: The hotel was so dirty and the stuffs were so rude to us because they cant speak proper english

Ưu điểm: I stay for 1 night, i love their parking space. The friendliness of staff. The comfy room. Very value for money.

Khuyết điểm: I often has problem with the wifi connection. Not so strong and not stable. No swimming pool. And sometimes you can hear outside sounds.

Ưu điểm: The service is very good. The attitude of all staff made it a great place to stay. We enjoyed our stay.

Khuyết điểm: It needs a little touch up as it’s quite old, but we enjoyed staying there.

Ưu điểm: The Value for money and location

Ưu điểm: Great location. Within walking distance to the big market, and not too far off from central. Free multi storey secure parking with easy access to lobby is convenience and safe. Rooms is big!

Ưu điểm: Value for money..quite and give extra reason to relax... Recomended for family vacation

Ưu điểm: Lots of parking spaces ...Muilt Level car park.

Ưu điểm: Fairly clean, good a/c & tv, not too near to city (loudness)

Khuyết điểm: I made special request something about honeymoon e/tho we've got a kid and another in the oven, receptionist guy reading from the text of the word 'honeymoon' and made :/ face to other colleagues. I was offended, but kept quite.

Ưu điểm: Friendly staff

Khuyết điểm: Near halal restaurants

Ưu điểm: Viewing

Khuyết điểm: - BBQ pigs on a way to hotel’s entrance - Two separated buildings with totally differences in room’s types and facilities without bringing to our notes. - No safe boxes in old building - Linens, bedsheets are too old and dirty - Toilet is required upgrade especially bathtub

Ưu điểm: Close to food outlets

Ưu điểm: Good location

Khuyết điểm: Poor mannerism of staff

Ưu điểm: Did not try the breakfast as it does not seem attractive.

Khuyết điểm: first, I had to pay a BHT 1000 cash as deposit as they want to retain the passports of the occupants. I am not sure but I did tell them that they can charge that to my credit card which is already used to pay for the two rooms. It is always a standard practice anywhere I go where the hotel will make a certain charge. Retaining the passports is both inconvenient to me in case I get checked by the Thai authorities when walking in the streets and also illegal for a non government authority to hold passports of their guest. If the passports are lost or damaged, the hotel will just apologize without any recourse to me. In addition , the receptionist was curt and discourteous. She even stapled the embarkation card to my passport without asking and again this is tantamount to defacing my passport as the staple creates holes when they are removed and there is risk of tear when removing the staples.

Ưu điểm: Only thing that pleased me is location n nothing else!!!

Khuyết điểm: The hotel applies super high creditcard extra mark up rate of 5% (be careful it is printed in extra small font size on creditcard receipt which you might not be able to notice it when they ask u to sign!) and did not inform me such extra charge is incurred. It also use its own conversion rate even i have told them to charge only in Thai Baht (they said it will charged in thai baht but it actually converted to my country currency still!!! It was not converted by my card issuer). I felt i have been cheated and not treated fairly. Is this a 4star hotel? Bad wifi in the room, TV not functioning in my entire stay until i didnt even bother to complain, door key hard to open the door even tried by their own staff...and one thing really "impressed me" was first morning has no cold water during my bathing and forced us to take shower n washing hand using super hot water from tap! In fact the othervroom.experienced same problem! Complained to reception through phone and no action. Finally wr gave up n complsin to front desk. The next day morning it was the other way with no hot water from tap but only cold water! Travellers please be aware and before your booking. There are plenty of other hotels available in surrounding area too. I have been travelling for many years and never experienced n seen something like this! Really amazed! Thailand n Songkla tourism authority please take note n necessary action on this kind of service.

Khuyết điểm: All the fronts desk service is bad... cause went i try to call them to request for maintenance on how to on the tv... the staff name pang shouted at me... n no smile n black face all the time. N the room is old n aircond not cool at all...

Ưu điểm: Comfort hotel

Khuyết điểm: need more power point in hotel room

Ưu điểm: Staff very nice

Khuyết điểm: need more power point in hotel room

Ưu điểm: Location is smack right in the city. Very convenient.

Khuyết điểm: Parking is an issue. there are too many buses parked in front of the hotel.

Ưu điểm: strategic location and the staff are very nice