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The Hotel had ROACHES and the hotel itself was dirty. For example, at the elevator to get to your room their was always a big puddle of water you had to avoid. The bathroom tub had a permanent ring around it and roaches would run around at night.
Staff unhelpful. Room old and dated. Looks and smells like 1970¿s. Phone in room not even connected or a cord to plug in. So much over priced!!! Paid $--- for a $-- room.
The bed and the set up of the room was amazing and the location was great. Staff was very friendly.
The room was hot. Hardly no a/c after turn it down to 60 degrees. So when you stay there make sure you have a cool room. The Pet Swans are no longer there that¿s the reason why we stayed here is to see the beautiful birds.
I have stayed here 3 times in the last month but this time they tell me parking is $25 a day now? Also several guest do not wear mask and are very noisy at all hours
No breakfast and nothing said about this when booked and then charge $25 for parking. What a rip off
Everything the hotel needs to be remodeled ! The room had mold in it the heat didnâ€™t work we were moved to another room and the water didnâ€™t wasn't hot !!
It was very spacious and very up to my par!
breakfast needs improving
IDK when things return to normal, but hotel is really nice, just empty.
the room, though the first room had a broken lock, staff switched us quickly
the old happy hour and bfast were gone, and poorly replaced by the equivalent of a "sack bfast"
Location Comfortable bed
Front desk was not welcoming or helpful Bar wasnâ€™t open Breakfast was not made as promised No coffee available in the lobby - I was told they provided it in the rooms or I could purchase it in their shop.
Needs remodeling in the rooms, worn out sofa and the pool needed proper chlorine treatment ... it looked gross.
Tọa lạc tại Trung tâm Thương mại Galleria, Houston, Embassy Suites Houston-Near The Galleria cách Công viên Đài phun nước Gerald D. Hines và Tòa nhà Williams 15 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng phục vụ 24 giờ và dịch vụ giặt ủi/giặt khô. Có kế hoạch tổ chức sự kiện tại Houston? khách sạn này có khu vực tổ chức rộng 158 mét vuông, bao gồm khu hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 366 đánh giá
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