Embassy Suites by Hilton Houston Near the Galleria

Location

The Hotel had ROACHES and the hotel itself was dirty. For example, at the elevator to get to your room their was always a big puddle of water you had to avoid. The bathroom tub had a permanent ring around it and roaches would run around at night.

Location

Staff unhelpful. Room old and dated. Looks and smells like 1970¿s. Phone in room not even connected or a cord to plug in. So much over priced!!! Paid $--- for a $-- room.

The bed and the set up of the room was amazing and the location was great. Staff was very friendly.

The room was hot. Hardly no a/c after turn it down to 60 degrees. So when you stay there make sure you have a cool room. The Pet Swans are no longer there that¿s the reason why we stayed here is to see the beautiful birds.

I have stayed here 3 times in the last month but this time they tell me parking is $25 a day now? Also several guest do not wear mask and are very noisy at all hours

No breakfast and nothing said about this when booked and then charge $25 for parking. What a rip off