Khách sạn ở Houston

Ưu điểm: Beautiful room

Khuyết điểm: Nothing. All fantastic

Ưu điểm: I THINK THE BREAKFAST SHOULD BE A BUFFET, THIS GIVES PEOPLE VARIETY

Khuyết điểm: EVERYTHING IS ON POINT ONLY THAT I WOULD HAVE APPRECIATED BUFFET BREAKFAST

Ưu điểm: Excellent location and hotel design, great atmosphere.

Khuyết điểm: Certain details like sound proofing of the rooms were terrible, service was below standard.

Ưu điểm: Great hotel - far better than most luxury hotels in the US which are typically rather dated and tired. Lovely new facilities, great staff. Would recommend.

Ưu điểm: Facilités, pool, location

Khuyết điểm: Rate was too high Service was not comparable

Ưu điểm: The ambience is amazing!

Khuyết điểm: Can't possibly think of anything....

Ưu điểm: 1-Location 2-clean 3-friendly staff 4-internet In my opinion, this is the best hotel in Houston and I will be back

Khuyết điểm: Nothing

Ưu điểm: Value is so nice, everything is okay.

Khuyết điểm: Too noisy you can’t sleep well at night especially in the weekend

Ưu điểm: Breakfast at Bloom was delicious, sitting poolside eating was lovely.

Khuyết điểm: to late check in, to early check out.

Ưu điểm: I loved slippers they had for me near bed. Room is exceptional , Bathroom is beautiful , exact copy of Hotel in Rome Palazzo Naiadi, even shower gels are the same - by Di Parma :) GYM is very nice , view is very pretty . Spa is very good quality . will stay again anytime.

Khuyết điểm: everything is very good -

Ưu điểm: My family loves all that the hotel and gym has to offer for an active family. Nice restaurant and plenty to do without having to leave the property.

Ưu điểm: The staff at the Houstonian was top notch in every way. I cannot say enough good about them.

Khuyết điểm: The hotel needs to be updated, especially the guest rooms.

Ưu điểm: Resort style pools with bar and food was excellent.

Khuyết điểm: Lack of hot water for shower. The bar lounge is nice, but was hard finding an empty seat.

Ưu điểm: Stately and comfortable. Staff are very courteous.

Ưu điểm: Delicious breakfast and good pool.

Khuyết điểm: Corridors to rooms need a good clean and spruce up.

Ưu điểm: Everything in the Houstonian is thoughtful and well-planned to make guests feel valued at the highest level. This hotel stands out as an incredible place to put on any bucket list.

Khuyết điểm: Memory foam mattresses have come a long way and I would recommend the changing of the mattresses out for better technology. From a business perspective, that is a huge huge expense but the investment would most definitely make a positive impact.

Ưu điểm: Peaceful oasis after a busy fortnight

Khuyết điểm: Air con in public areas far too cold

Ưu điểm: The location of this hotel is wonderful, it's a true escape . We ordered room service for breakfast, it was delicious, an ample amount of food, and it was delivered on time.

Ưu điểm: Rooms are clean. Pools and SPA are very top notch

Khuyết điểm: A/C sometimes too high compared to outside temperature

Ưu điểm: The unmistakable quality throughout the property. Although we've been to Houston many times and stayed at many different hotels there, the Houstonian has become our clear favorite. The rooms are expensively furnished, so we feel like we're home.

Khuyết điểm: Nothing.

Ưu điểm: Very clean great friendly staff very high end hotel

Khuyết điểm: Very expensive

Ưu điểm: Friendly staff, very clean hotel, room was great, location of hotel was great

Ưu điểm: Bed was comfy and employees very nice

Khuyết điểm: More room for my money

Khuyết điểm: The rooms are just not four seasons level

Ưu điểm: Nice bar area. Bed comfortable.

Khuyết điểm: Property tired compared to other four seasons. Lost my luggage for about half an hour when I put in storage. Items from last guest left in mini bar. Overcharged by automatic mini bar.

Ưu điểm: I am now a loyal Four Seasons fan for life. Thank you for the experience, it truly is an experience worth every cent.

Ưu điểm: Staff was excellent. Facility was very nice. Good location.

Khuyết điểm: Room is in need of repairs and not up to luxury standards. Shower water temperature was very erratic. Hotel Restaurant was Italian themed, in Houston!

Ưu điểm: Only place in the world where a greek salad comes without Olives

Ưu điểm: location

Khuyết điểm: its old, needs urgent renovation

Ưu điểm: When you give your name, they are very well informed on your stay and details. Staff were lovely. Room was nice and the hotel gave us a lovely gift to celebrate our engagement. Great location.

Khuyết điểm: There was a payment error that took a long time to resolve after my stay and although the hotel was aware of the error I had to do all of the leg work to resolve the issue, when, with the expected quality of the hotel I had hoped they would be more proactive on their end. Can be difficult to get you car out of the front area, seemed to be blocked up a lot, needed to reverse out twice.

Ưu điểm: I attended a conference here and felt pampered throughout. The hotel itself is beautiful and every person working there was friendly and super helpful The conference area was open and welcoming with wide staircases linking the 3 main floors.

Khuyết điểm: The A/C Unit did not cool the room off. In the middle of the night, the room would become hot.

Ưu điểm: Delicious food, great service. Just a little bit slow.

Khuyết điểm: Nada

Ưu điểm: The rooms were clean

Khuyết điểm: For one they do not take cash for you amenities. I only pay cash because i do not trust using my card. They were nice and let me stay but took every thing out of the mini bar like i was going to steal it. They have no discount for any one and you must use they valet parking then when i when to get my car they said it was another 30$ for the parking. So if you want to stay at this hotel you have to use your card witch they will put on amenities and room on or you pay cash for you room but it can take up to 7 days to put back on your card after you check out if you do not use there amenities. When i when to eat i was seated at a table they ask me to move witch i did not have a problem with but they sat me in the back by the kitchen and i wait 15 minutes and still no one came to take by order i had to go to the bar to order my food. I have never stayed any place they do not take cash for amenities all they have to do is check the room when you check out to make sure every thing is there be for they give you your money back witch would only take a few minutes to do.

Ưu điểm: Location, staff, clean & WiFi

Khuyết điểm: There is no tea & coffee maker in the room but they keep the accessories of tea, coffee & milk at elevator area in morning time only.

Ưu điểm: This is the second ZAZA Hotel I’ve stayed at in Houston. Just as cool as the first! The first thing I notice when walking through the front doors is how great the place smells!!! The decor is luxurious in a Hollywood hip way... great prints on the walls all over the hotel. The bar/restaurant was a vibrant scene. Enjoyed the experience. Our room was very comfortable and clean!

Khuyết điểm: Asked Maintenance to check shower drain. I don’t believe they ever did. Bummer.. I was there for 4 nights!

Ưu điểm: Our stay was amazing and we will definitely be back

Khuyết điểm: No complaints

Ưu điểm: The staff and property staff were so kind and amazing.

Khuyết điểm: I can’t think of anything at all.

Ưu điểm: Modern hotel and clean

Khuyết điểm: I stayed 10 days in a very nice room on the 10th floor. It was very difficult to sleep at night due to the lack of sound isolation and the proximity of I-10.

Ưu điểm: Clean, new and well-furnished

Ưu điểm: The staff was courteous, responsive and helpful. The drinks were well made and the ambiance was impeccable.

Khuyết điểm: The room was uncomfortably cold and the temperature unit in the room didn't control the temperature in the room.

Ưu điểm: Staff was great! They were very friendly and helpful. Hotel was everything I expected and more. Really great vibe. The restaurant had really great food and drinks. Musician was amazing. We did not feel like we were still at a hotel. It was the perfect spot for ladies weekend!

Khuyết điểm: N/A

Ưu điểm: Amazing quality for the price. Great location too!

Khuyết điểm: Queen bed was a little small (I'm tall)

Ưu điểm: Your comforts, excellent and fast attention. Very honest and professional, I forgot some things of value and returned my call indicating that I could go to pick up my things that were ready ..

Khuyết điểm: I would have liked the room to have a jacuzzi.

Khuyết điểm: Stayed there for a couple of days after a very hectic trip of states. Enjoyed my stay alot Very friendly staff Very comfortable rooms Good restaurant Helped me relax before heading back home

Ưu điểm: Pool

Khuyết điểm: No hot tub

Ưu điểm: It's the St. Regis - Awesome hotel.

Ưu điểm: Feels 5 star room service

Khuyết điểm: Double billed me

Ưu điểm: This is an absolutely beautiful hotel. Head and Shoulders above Hyatts and Hiltons.

Ưu điểm: The staff was superb, and the bar downstairs was terrific. Those were our two favorites.

Ưu điểm: The breakfast was really good.

Khuyết điểm: Bathroom door was really hard tp shut.

Ưu điểm: It’s good location to be nearby the galleria and shops .

Khuyết điểm: It was not that nice like the other St. Regis hotels. They ask for $350 as deposit which is too much ! They don’t not have a nice lobby. Rooms are noisy ! You can hear the people walking outside your room.

Ưu điểm: Breakfast and staff

Khuyết điểm: Food in Remington restaurant

Ưu điểm: Nice rooms. Good location.

Khuyết điểm: No ice machines. In room bar was expensive. Would have preferred vending machines on each floor.

Ưu điểm: Nice beds Soft drink machines in ice room

Khuyết điểm: No

Khuyết điểm: The room was VERY far away from the elevators

Ưu điểm: Very comfortable and beautiful, and within walking distance to our event.

Khuyết điểm: Streets were under construction, which made access confusing, and parking WITH the hotel discount was $27/day. Add the absurd lounge prices, and the cost for a night was almost double the quote.

Khuyết điểm: Cost of parking

Ưu điểm: The staff was very nice and helpful. The room was comfortable. We initially had a housekeeping issue, but it was handled excellently.

Khuyết điểm: It was really not a Hilton issue, but I reserved a room by a third party and it wasn't reserved, which resulted in me paying more for the room than I anticipated. My original room couldn't be canceled so I am still in the process of trying to get my money back due to paying twice.

Ưu điểm: Bed was amazing. Location is great!!

Khuyết điểm: Cleanliness of room could have been better

Ưu điểm: The parking attendent was amazing.

Khuyết điểm: Late nite bar service was very slow took 30 min To get our drinks.

Ưu điểm: It's a nice hotel. Full of liveliness especially the rooftop are and indoor pool On rooftop is excellent .

Khuyết điểm: USB cable charger are not enough

Ưu điểm: Location and convenient self-parking garage. I was also happy with the service from one of the front desk individuals. He corrected the charges for an error (on my part) with the parking fees.

Khuyết điểm: The television/service seemed outdated compared to those at other hotels we have stayed at recently. It wasn't Netflix or Hulu compatible. I also felt the valet parking fee was overpriced.

Ưu điểm: The view was my absolute fav !! Location perfect

Ưu điểm: Location, room space

Khuyết điểm: It would've been nice to know about restaurant hours for the nearby chains, especially Papasitos since it is attached to the hotel.

Ưu điểm: The room was very comfortable, the cleaning staff super.

Khuyết điểm: The breakfast was very bad, loved everything about the place but the food. Breakfast cost my wife and I $32.00 and it was awful. Toast raw, sausage burnt and the potatoes looked like they were microwaved. Dined our during the rest of our stay.

Ưu điểm: Very clean and modern. Extremely pretty outdoor space to have wine and relax.

Khuyết điểm: The bistro was very expensive! A glass of wine and 2 sodas was $30.

Ưu điểm: The room was modern with an amazing shower, bed, couch, desk, recess lighting, thermastat was very good and smart tv was an awesome extra where I was able to use my tv app services.

Khuyết điểm: Honestly, when I come back in a few weeks I plan on staying there for three days.

Ưu điểm: Great place to stay before an early flight from IAH. The coconut Collins cocktail was delicious.

Khuyết điểm: The bed was too firm

Ưu điểm: Top staff, amazing bar and rooms are just all you need

Ưu điểm: Nice and new hotel with spacious rooms and comfortable bedding.

Ưu điểm: Nice comfortable beds

Ưu điểm: Restaurant had good food/drinks and staff were friendly. Rooms were modern and comfortable.

Ưu điểm: Modern decor. Very clean. Great staff.

Khuyết điểm: Nitpickicking—offered coffee in room but no tea. I will say the staff looked for me and tried to make it good but it wasn’t possible.

Ưu điểm: Alexandra at check-in was outstanding

Khuyết điểm: Cafe food was good. Could be a bit better. Service was very cordial (Paige) but food prep was a bit slow for the number of people at the tables

Ưu điểm: Very clean. Close to airport

Ưu điểm: Everything else

Khuyết điểm: Key lock didn't work so I had to get a new room.

Ưu điểm: Cleanliness, amenities.

Khuyết điểm: No.

Ưu điểm: Everything was perfect on this stay

Ưu điểm: It was clean

Khuyết điểm: I liked everything

Ưu điểm: Laundry facility was a plus.

Ưu điểm: the hotel was really nice, with all the necessary

Khuyết điểm: I wanted to use the laundry but i found it a little expensive, for a tshirt 6usd seems a lot

Ưu điểm: Breakfast

Khuyết điểm: Better service

Ưu điểm: Cleanliness was impeccable. Excellent customer service.

Khuyết điểm: No.

Ưu điểm: Close to our location

Khuyết điểm: The mattress was lumpy and worn. Backaches the next morning

Ưu điểm: Quiet, clean, super friendly staff

Khuyết điểm: No

Ưu điểm: Friendly staff.

Khuyết điểm: Sink wasnt working right. Totally minor.

Ưu điểm: Linens and cleanliness

Khuyết điểm: The indoor pool was to cold to enjoy

Ưu điểm: Great room for a great price! Staff was excellent as well

Khuyết điểm: Everything was great

Ưu điểm: Location and style

Khuyết điểm: Our room was hot all night. A/C was on but not strong enough to cool the room. Couldn’t wait till morning to leave

Ưu điểm: Staff was incredibly kind and accommodating! To top things off, the free Maserati car service was icing on the cake!!!

Khuyết điểm: Nothing!

Ưu điểm: Perfect location downtown, walking distance to nice restaurants. Staff was very pleasant. Very comfortable and modern.

Khuyết điểm: No microwave or refrigerator in room. Shower could have been bigger.

Ưu điểm: Valet service

Khuyết điểm: cost of room/bar service was a bit high for what you get

Ưu điểm: Loved the bath tub! Loved the decor! White, green, brass

Khuyết điểm: I couldn’t find the extra toilet paper though. No storage in that gorgeous bathroom. I’m sure I probably just missed it. Also.. No where to put soap once sitting in tub.

Ưu điểm: We liked basically everything about this hotel and wish it had been more than a qiuick overnight stay. It was a special birthday trip for me, and I had chocolate strawberries, Prosecco, and a lovely little chocolate cake upon arrival. Our suite was large with a very comfortable bed and huge sofa. Great overall vibe. Our friends had a small but well-apportioned corner room with windows on two full sides and an amazing 20th floor view. Staff was friendly and helpful and bar was comfortable with good drinks. We did not have the opportunity to try the restaurant, but will next time. Great location.

Ưu điểm: STOP... USING CHEAP TOILET PAPER!!! WTH INSTALL A SOAP DISH WTH!!! HOUSE KEEPING CLEAN THE ROOM!! WTH BUILD A NEW MENUE PLEASE!!! WTH YOU LOOK LIKE A NICE HOTEL.. SO BE IT!!!!

Khuyết điểm: READ ABOVE WTH!!!!

Ưu điểm: EVERYTHING about our stay was AMAZING! I was in town for work and my parents stayed with me to catch up and we had a great time exploring the downtown location, the free car service took us to our dinner location, the pool was so awesome, and the bar was extremely friendly! My dad is a veteran and one of the other hotel guests paid for our drinks to thank my dad for his service! My parents and I were stunned at the amazing experience we had at this hotel!

Ưu điểm: The location was great, pool was great and the rooms felt swanky, Thanks for having us!

Ưu điểm: Everything was wonderful.

Khuyết điểm: Our handicap accessible vehicle could not be parked and we had to find an offsite location.

Ưu điểm: Awesome views from our room

Ưu điểm: Beds comfy

Khuyết điểm: No gift shop or anywhere in the building that sold general medications. I got bad allergies and a headache, and they didn’t have any medicine which would usually be at a gift shop. If they have special events, you are not able to enjoy their pool, we were there from 4pm-4:30pm, and they kicked us out for an event at 6. Our main reason of staying was a getaway to lay out by the pool after our massages. They don’t have much tv selection.

Ưu điểm: The pool deck and lobby are beautiful and excellent spots for socializing. The balcony room had plenty of space for two and nice snack options. The plush robes and morning coffee/ tea were relaxing perks.

Ưu điểm: I have stayed previously at Hotel Zaza. I already knew what to expect. Everything was great except the outrageously priced bottles of wine at the Monarch Bar. Come on....your mark up is extreme. Prosecco for $58, really?!

Ưu điểm: I booked the balcony room and it was a nice place to relax after a long day of business meetings. The welcome drink was an unexpected and thoughtful touch at check in. Cleanliness was outstanding. Breakfast was delicious.

Ưu điểm: The location, in a park-like setting, was ideal for visits to museums only a short walk from the hotel. The hotel itself was very handsome with many artistic features. The staff was very helpful.

Khuyết điểm: Lighting in our room was terrible, consisting only of two weak lamps by the beds that were not bright enough to read by or light up the rest of the room, which lacked a ceiling light. The only other light was a clunky 50's era desk lamp that permitted NO adjustment whatsoever and glared in your face if you tried to use your laptop on the desk. I had to turn it towards the wall to get any light at all without the glare. And then the bulb burned out! This left the room a kind of dark cave. Breakfast: While the breakfast menu, food and service were acceptable, I noted that this was the only upscale hotel I have stayed at in years in the U.S. and Europe that did not have a breakfast buffet option. Everything was a la carte. A buffet is needed: The best hotels pride themselves on the lavishness of their buffets and it's a shame ZaZa has foregone this opportunity to show what it can do. Neighborhood: While the neighborhood is dominated by museums, parks and the medical center, it is sparse on dining opportunities one can walk to. Well, one can't have everything, but expect to get a lift if you want more choice. The hotel has its own ride service which we didn't try, but presumably is available for short trips nearby.

Ưu điểm: staff was amazing

Khuyết điểm: room was too small for the price

Khuyết điểm: It’s not like every other hotel. Unique. Beautiful.

Ưu điểm: Fantastic location for museum visits. Great staff

Khuyết điểm: Valet parking expensive. No possibility for self parking

Ưu điểm: My room was nice and I truly enjoyed the complementary coffee in the morning and the glass of champagne to greet you when you arrive at the hotel. The staff was extremely kind and helpful at all times

Khuyết điểm: I didn't like the fact that the pool area appeared trashy while I was there. The pool was dirty and there were towels and trash blowing around the entire time.

Ưu điểm: Great bed !!

Khuyết điểm: No chair in room ! Just at desk . Not pleasant to have to sit on bed !

Ưu điểm: We liked the pool

Ưu điểm: The beds were super comfortable, little touches like free coffee and tea in the morning and snacks in the lobby were fab. Great location for museums and the zoo. For things that are a little further afield the hotel offers a free shuttle (5 mile radius) which was good for making some different restaurant choices etc.

Khuyết điểm: The hotel is pretty trendy and whilst welcoming of families from about 5pm the pool area turns into a cocktail meet zone with folks in the pool with drinks. Whilst understandable, something to bear in mind if you’re travelling with children.

Ưu điểm: good coffee

Khuyết điểm: nothing all good...

Ưu điểm: Everything was nice.

Khuyết điểm: I was unable to stay in the room that I booked because it was unavailable. The room that I ended up with was fine but the view was terrible.

Ưu điểm: Everything else was great.

Khuyết điểm: The train passing by was the only thing that annoyed me

Ưu điểm: Loved it all and will be back

Khuyết điểm: Elevators were warm

Ưu điểm: great bar area with friendly bartenders.

Ưu điểm: The staff was great.

Khuyết điểm: NA

Ưu điểm: Every thing

Khuyết điểm: They treated us like we were royalty

Ưu điểm: All staff were very formal - I appreciated that they were so professional

Khuyết điểm: I was very pissed that our room was not available - I had specifically wanted a room with a tub but was told the hotel was "overbooked" - NOT COOL at all and I was not happy about that.

Ưu điểm: Everyone who works there is happy to do so. They treat you with kindness and respect as if you were a millionaire, even though some of us(me) aren't. They made an already wonderful occasion more than my husband and I could imagine.

Khuyết điểm: Yes, I couldn't stay longer.

Ưu điểm: Best staff. So personable and friendly and knew be by name.

Khuyết điểm: Everything was perfect.

Ưu điểm: This hotel is gorgeous!!!!! Very friendly staff. Breakfast was great. We did the buffet, a little pricey at 27.00 but good.

Ưu điểm: Rooms were beautiful and service from the front desk staff was great. Awesome location downtown!

Khuyết điểm: Bar closed way too early in the lobby and the staff at the bar was rather unfriendly

Ưu điểm: Great location

Khuyết điểm: Very accommodating!!!

Ưu điểm: The location to Toyota Center and other venues is perfect. Walked to and from concert. Staff is very friendly and helpful.

Khuyết điểm: Breakfast was ok

Ưu điểm: Breakfast was outstanding

Ưu điểm: Very clean! Staffs are very professional!

Khuyết điểm: Nil

Ưu điểm: The location was great for attending an Astros game. It was right next to Discovery Green which we didn't attend anything there but if you are going to Discovery Green it was an excellent location for that. Breakfast was included, there was buffet style set up or an omelette station with fresh fruits. Several beverage choices and the breakfast area clean. There was valet parking which was convenient.

Khuyết điểm: We believe the room was a little pricey. It was not competitive with where we normally stay which is a block away from Minute Maid. And there didn't appear to be anything going on that night except for the game.

Ưu điểm: Close to Georgw Brown convention center meet and geet hour was excellent.

Ưu điểm: Great view and bed!

Ưu điểm: Not much. This was the worst Embassy Suites I’ve been to

Khuyết điểm: The room was cold and we were unable to warm it up. The shower would not turn off completely. There was a loud noise the first night, all night long. The server allowed a person to come to the buffet with a used plate and she used it.

Khuyết điểm: Paid WiFi is a no go nowedays. Rooms are profitable enough, don't try to get extra money with services that are free at other hotels

Ưu điểm: We love the free happy hour and breakfast. Self-parking is located directly behind the hotel. The pool has a nice view of the Discovery Park. The rooms are very clean. And the staff was friendly.

Ưu điểm: The breakfast was amazing! The room was clean and spacious!

Khuyết điểm: The elevators were slow. We were there on the weekend so the hotel was packed. It was difficult to get an elevator. Luckily we were on the 5th floor so we could use the stairs.

Ưu điểm: Large rooms. Friendly staff. Buffet breakfast is good. Excellent location across from the park and a couple blocks from the convention center.

Khuyết điểm: The room had a shower only (no bathtub), the carpet was wet in spots and the AC was too humid. I found the price a bit high for the quality of the hotel.

Ưu điểm: New design, toilet and bathroom are separate from each other.

Khuyết điểm: None

Ưu điểm: Cleanest and close location to the airport

Khuyết điểm: Need to have at least one bottle of water in the room also better soap Simple itens like this that make a huge difference for whoever comes tired needs those perks

Khuyết điểm: Breakfast is offered at 6 am. I suggest to advance the starting time to be 5 am to enable travelers who have early departure planes

Khuyết điểm: The night staff was courteous but not friendly, no smiles, answering questions without special care

Ưu điểm: Clean, comfortable, quiet and spacious. Excellent value for the money. We'll be back!

Ưu điểm: The breakfast was overall good, but lacked an excellent selection of menu items.

Khuyết điểm: More selection of menu items.

Ưu điểm: The bed was like a cloud

Khuyết điểm: The elevator

Ưu điểm: Convenient clean

Khuyết điểm: Pool needs cleaning

Ưu điểm: We loved the decor and the spacious room. The beds were comfortable and we loved having the toilet and shower separated.

Khuyết điểm: There wasn’t anything we didn’t like about our stay

Ưu điểm: Close to airport. Was an overnight stay for an early flight out.

Khuyết điểm: It is down the road from the airport so you will have air traffic noise but we expected that.

Khuyết điểm: Very clean and the staff were very friendly and helpful

Ưu điểm: Bed was very comfortable. Loved the separate commode. Shower was great.

Ưu điểm: The area was great as well as the amenities of the hotel, the pool was beautiful and the best park was the hotel being connected to the mall

Khuyết điểm: Wasn’t a fan about having to pay to self park my vehicle if I didn’t want to choose valet as well as having problems with the hdmi connector to the room and was told maintenance was going to come and fix the problem... no one ever came.

Ưu điểm: The location, amenities, room size, the gym is great, and the staff is amazing

Khuyết điểm: Nothing bad to say.

Ưu điểm: Great people, great rooms!

Ưu điểm: The rooftop swim deck is amazing. The staff is absolutely 5 star quality,

Khuyết điểm: The ONLY thing was the hot tub could have been true 104 degrees. Was more like 95. But still did the job.

Ưu điểm: View of mall from room And most of all the rooftop pool Plus the interior design of the lobby

Khuyết điểm: Nothing...lol

Ưu điểm: Great location, modern rooms, friendly staff. We needed a late checkout and it was granted.

Khuyết điểm: No

Ưu điểm: The staff is very courteous and accommodating. Great rooms, great gym, great pool area, great prices, all around great hotel.

Khuyết điểm: It wasn't the hotel's fault but the city shut the water off which led to having no air conditioning. Still a great hotel.

Khuyết điểm: Valet charges are very steep.

Ưu điểm: Would be nice to have a microwave to reheat items or make popcorn for movies.

Ưu điểm: The hotel itself was beautiful and clean. The location was great.

Khuyết điểm: However the city shut off the the water to the hotel which also affected the a/c. Non-flushing toilets and no a/c in Texas during August is a disaster. I do not feel that the staff did enough to accommodate guests during this crisis. Also there was a brok

Ưu điểm: The gym, location, and staff.

Khuyết điểm: No

Ưu điểm: The proximity to so many things, and the gym is amazing for a hotel.

Khuyết điểm: Nothing really. I think it could use a few more outlets this is the tech age we have so many devices. Maybe install some USB ports.

Ưu điểm: Beds were comfy, got a complimentary breakfast due to trouble at checkin

Khuyết điểm: Staff couldn’t find our booking information even though we provided the confirmation number. They made us cancel our booking.com confirmation and book again at hotel. Very inconvenient at 3am

Ưu điểm: i like the place itself. very clean very accommodating very helpful. love it. from valet to check-in. thanks guys.

Khuyết điểm: none

Ưu điểm: Perfect location for Astros game Secure elevators

Khuyết điểm: The beds were a little too hard, All of the "for purchase" items in the room.

Ưu điểm: Great breakfast

Khuyết điểm: Have to pay for WiFi

Ưu điểm: Great location for the Astros game. Nice lounge/bar area.

Ưu điểm: Breakfast buffet was delicious! Beds were very comfortable! Location to Minute Maid is the greatest!

Ưu điểm: Friendly staff, great location and excellent rooms.

Khuyết điểm: I do not like the excessive fees and taxes for hotels in this area.

Ưu điểm: Location next to Minute Maid Ball Park

Ưu điểm: Proximity to downtown,

Khuyết điểm: No breakfast. Extra charge to use wifi.

Ưu điểm: There was a creepy guy trying to follow me and I tried to stall by the concierge lady and she picked up on the vibe and helped me so that I was safe to my room.

Khuyết điểm: They told me they didn’t have cotton pillows. I am allergic to down pillows. I had to sleep on towels for pillows. This is ridiculous for what I paid for the room. I am staying at the Westin and sleeping on towels. WTH?!!!

Ưu điểm: The location the comfort of bedding and the bed

Khuyết điểm: a wonderful place clean and so special. I loved the soap in the shape of a leaf and the extra bathroom mirror. pure class. T staff were first class caring and so friendly.

Ưu điểm: We loved everything about The Westin; amazing & hardworking staff, the location was ideal for our Ariana Grande concert at the Toyota center & sightseeing, and it is directly in front of the best steakhouse we've ever tried (& we're from Texas).

Khuyết điểm: Only that we couldn't stay there longer. Thank you!

Ưu điểm: The suite is of a good size. Lobby area was nice. Breakfast was ok.

Khuyết điểm: The lady at the front desk was very rude. Also, she did not send the items we requested to the room, just ignored the request! Had to call again and luckily it was a different person who answered from front desk & he sent them right away. When complained about her the customer service did not respond. The bathroom was tiny, definitely not a bathroom that should be in a suite booked for 4 people. 3 towels were given for 4 people.

Ưu điểm: The hotel, staff and location were all AMAZING! Breakfast was also great with a variety of choices.

Khuyết điểm: None

Ưu điểm: The biggest asset of this hotel is the location. The staff and facilities are great as well.

Khuyết điểm: The elevators are slow, but that's not really something I should be complaining about. Overall, a great place to stay.

Ưu điểm: location

Khuyết điểm: bar closed at 11 pm on a saturday. breakfast food could have been higher quality

Ưu điểm: Breakfast was very good. Had a good variety of things to eat.

Khuyết điểm: The extra you had to pay for valet parking after hours.

Ưu điểm: Cleanliness and included breakfast.

Khuyết điểm: No free parking for guests.

Ưu điểm: Location.

Khuyết điểm: Valet being the only available parking at $36 per day. Valet is inconvenient, gives me no immediate access to my vehicle, return service is snail slow, and then tips are expected after being gouged for parking and getting terrible service.

Ưu điểm: Location

Ưu điểm: The staff were very patient with me as this was my first time traveling alone, I couldn’t ask for better location with 2 restaurants on the way to my convention center. And entering my room at the end of my drive was a breath of relief.

Khuyết điểm: Just about nothing

Khuyết điểm: Our door was very difficult to open and it would take 5-6 tries to open

Ưu điểm: Breakfast had good variety hit the spot!

Ưu điểm: When I sat down in the living area, it smelled like fecal matter. It was nasty. 2 of the 3 pillows on one bed smelled the same way. I don’t know why, I just know it wasn’t me, this place was nasty. By the way, the restroom was clean and fresh smelling

Khuyết điểm: Cleanliness