Khách sạn ở Houston

Ưu điểm: Service

Khuyết điểm: There was no wine opener in my room.

Ưu điểm: Spectacular hotel with friendly staff that belie the fact that the hotel is 5 star. Not a stuffy, stuck up hotel.

Khuyết điểm: Nothing to not like. I would suggest that the hotel add more functionality to the lighting. There were so many lights on when one flicked the light switch, and I could not help thinking of how privileged I was, but was it necessary to burn so much electricity on lighting. Maybe this can be controlled better from the pad, but from the light switches, no.

Ưu điểm: Staff, decor, facility, location, cleanliness. Everything beautifully situated.

Khuyết điểm: Room service and breakfast were not as expected. The room service menu was poor. I tried the chicken soup which was not good. I tried the Salmon and was over cocked. I tried the roasted chicken it was hard and dry. Shrimp cocktails was good and the burger was generally ok. In general, the food variety or taste did not convey Texas or International. It felt like hospital food. Suggest to redesign the menu. For breakfast, there was no buffet. At least basic menu should have provided and rest as alacart. In the morning for business travelers, no time to set and wait to be waited. Suggest a buffet to be considered.

Ưu điểm: Everything. This hotel is a masterpiece and perfect in every aspect. This will be my place in Houston whenever I visit.

Khuyết điểm: Absolutely NOTHING

Ưu điểm: The 2-sided tv wowed me, the water pressure, the wonderful views of the downtown skyline and the cheerful helpfulness of all the staff I encountered. I was exhausted, and the comfy bed and pillows meant I sleep soundly...

Khuyết điểm: Nothing really

Ưu điểm: Bed was not up to the usual standards of the Houstonian. Bathroom was dated. Still, a wonderful stay.

Ưu điểm: Everything was top notch!

Khuyết điểm: Best health club ever. The food was delicious and all the service was excellent.

Ưu điểm: I enjoyed the gym, outdoor and indoor saunas while my partner enjoyed a manicure and pedicure.

Khuyết điểm: do not have anything to recommend

Ưu điểm: Resort style pools with bar and food was excellent.

Khuyết điểm: Lack of hot water for shower. The bar lounge is nice, but was hard finding an empty seat.

Ưu điểm: beautiful location and decor; comfortable room and beds and great shower! helpful staff.

Khuyết điểm: Our TV stopped working - we called the desk and the engineer arrived quickly. However, he was unable to get it to work and offered to switch it out. We declined because it was pretty late. But maybe they should check those items periodically!

Ưu điểm: Everything¸ From Valet to front desk to maintenance. I wanted a place to relax my nerves n de stress n the Houstonian Hotel helped me. I was recently diagnosed at MD Anderson n needed to think of something else. The Waiters at the ballroom restauran

Khuyết điểm: No

Ưu điểm: The grounds are immaculate; the staff is attentive; and rooms are luxe; the location is prime. This hotel feels like an oasis in the city. I would recommend for business travelers and pleasure vacationers alike.

Ưu điểm: The unmistakable quality throughout the property. Although we've been to Houston many times and stayed at many different hotels there, the Houstonian has become our clear favorite. The rooms are expensively furnished, so we feel like we're home.

Khuyết điểm: Nothing.

Ưu điểm: Very clean great friendly staff very high end hotel

Khuyết điểm: Very expensive

Ưu điểm: Concierge level was brilliant. Excellent health club with flexible child care options. pleasant location.

Khuyết điểm: Shame about other guests with attitude. A couple of snooty types can ruin the impression of everyone.

Ưu điểm: The staff was exceptional. The grounds were amazing. We did one of the free fitness classes which was really good. Look forward to coming back!

Ưu điểm: Nice pools, family friendly, decent pool side food at regular hotel prices. Quiet woody location. Most staff were friendly. Beds and beddings were comfy.

Khuyết điểm: #1.Checkin person tried to be smart amusing when I waited for the credit card gadget for a while and he said what did instructions said? I told him he was supposed to help me and not make me have to read all that. The reception desk was a bit above eye level and it was dark as I just walked in from outside. He said that all instructions are different, I looked at him “really”and said you should be helping me. Then he started being a bit more courteous as he checked me in. #2. In the evening I went to the bar to watch Astros game. For 15 mins, no wait staff came and served me, and asked if I want something to drink. Another couple came after me and the waitress went straight to them. I am an older non white woman, so they probably think I do not drink alcohol, but at least they could offer coffee, water or coke. You asked I shared my observations.

Ưu điểm: Close to airport, rooms very modern, large, clean

Khuyết điểm: No restaurant facility or pool

Ưu điểm: The room was modern with an amazing shower, bed, couch, desk, recess lighting, thermastat was very good and smart tv was an awesome extra where I was able to use my tv app services.

Khuyết điểm: Honestly, when I come back in a few weeks I plan on staying there for three days.

Ưu điểm: Perfect location as we landed very late at night at IAH and stayed there just around 8-9 hours for the night.

Ưu điểm: The location of the hotel and there was a place to get decent food. The staff was very courteous and helpful. And a shuttle to the airport.

Khuyết điểm: It was very busy in the restaurant area and appeared it was understaffed.

Ưu điểm: Modern decor. Very clean. Great staff.

Khuyết điểm: Nitpickicking—offered coffee in room but no tea. I will say the staff looked for me and tried to make it good but it wasn’t possible.

Ưu điểm: The location is fabulousnear IAH airport, 24 hr airport shuttle. Very comfortable bed , very moddrn contemporary decor.

Khuyết điểm: Not much to offer in snack pantry. Little variety of choices.

Ưu điểm: Friendly staff, very clean hotel, room was great, location of hotel was great

Ưu điểm: Bedding was very comfortable and the pool area was lovely.

Khuyết điểm: The floor hallways stank of smoke even though the rooms didn’t.

Ưu điểm: Four Seasons service, as always

Khuyết điểm: 1. Reservation was for a king suite city view. At check in was told I was upgraded to city view (strange because that's what I booked). Actual room was not a suite at all. 2. Apparently the Tesla charger is out of commission, which was why I chose this

Ưu điểm: The staff was very helpful.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: I am now a loyal Four Seasons fan for life. Thank you for the experience, it truly is an experience worth every cent.

Ưu điểm: Staff was excellent. Facility was very nice. Good location.

Khuyết điểm: Room is in need of repairs and not up to luxury standards. Shower water temperature was very erratic. Hotel Restaurant was Italian themed, in Houston!

Ưu điểm: I attended a conference here and felt pampered throughout. The hotel itself is beautiful and every person working there was friendly and super helpful The conference area was open and welcoming with wide staircases linking the 3 main floors.

Ưu điểm: Staff, bed, pool

Khuyết điểm: A little tired design wise.

Ưu điểm: Amazing quality for the price. Great location too!

Khuyết điểm: Queen bed was a little small (I'm tall)

Ưu điểm: Everything was first class, room was excellent, location was great, bed was comfortable. Service of staff was very helpful.

Ưu điểm: Pool

Khuyết điểm: No hot tub

Ưu điểm: It's the St. Regis - Awesome hotel.

Ưu điểm: Feels 5 star room service

Khuyết điểm: Double billed me

Ưu điểm: This is an absolutely beautiful hotel. Head and Shoulders above Hyatts and Hiltons.

Ưu điểm: The staff was superb, and the bar downstairs was terrific. Those were our two favorites.

Ưu điểm: The breakfast was really good.

Khuyết điểm: Bathroom door was really hard tp shut.

Ưu điểm: It’s good location to be nearby the galleria and shops .

Khuyết điểm: It was not that nice like the other St. Regis hotels. They ask for $350 as deposit which is too much ! They don’t not have a nice lobby. Rooms are noisy ! You can hear the people walking outside your room.

Ưu điểm: Breakfast and staff

Khuyết điểm: Food in Remington restaurant

Ưu điểm: The food at breakfast was delicious. The service staff was polite.

Khuyết điểm: Website indicated public parking was free. I thought this included all parking. Parking cost me $42 per day to park on site and only valet was offered.

Ưu điểm: Nice rooms. Good location.

Khuyết điểm: No ice machines. In room bar was expensive. Would have preferred vending machines on each floor.

Ưu điểm: The view was AMAZING! The beds were super comfy

Khuyết điểm: No pool to lounge around there was a lap pool felt like a gym but great view

Khuyết điểm: Parking

Ưu điểm: By far the best in downtown Houston. Staff is always so helpful and always smiling. Breakfast is fabulous.

Ưu điểm: Close to Toyota center

Khuyết điểm: Mildew in the shower

Ưu điểm: Great place. Breakfast with good options. Perfect location

Ưu điểm: Adjacent to my function

Khuyết điểm: Nothing

Ưu điểm: It was very expensive actually, but staff was great and very clean.

Khuyết điểm: The price..

Ưu điểm: I loved the breakfast in the executive lounge. It was just the right amount of choices and I was happy to see options for my low carb diet.

Khuyết điểm: I would have loved a better view, but I was in a very comfortable room. The bed was very comfortable and the pillows are perfect. The temperature control in the room was on point and I felt very comfortable despite the punishing heat.

Ưu điểm: Did not have breakfast.

Khuyết điểm: The price!

Ưu điểm: I loved all of the restaurants and bars in the hotel. The hotel overall was very classy and upscale. I also really enjoyed the city view from my room.

Khuyết điểm: The only thing that I would say needed work was my bathroom in the hotel. There was pink and red speckles all in the shower. I'm not sure if it was dried cleaning solution or what but it made me not want to use the shower at all.

Ưu điểm: It was very convenient to our engagement

Khuyết điểm: I would have liked a tub

Khuyết điểm: my room key was handed out to another person by mistake

Ưu điểm: Everything was great from checking in to checking out .

Ưu điểm: We absolutely love this hotel. From the atmosphere to the staff. Beds are comfy and rooms are well decorated. Everything is very convient. And the smell in this hotel is relaxing. Its the only hotel that has that wonderful of a fragrance in the a

Ưu điểm: It's close to minute maid park.

Khuyết điểm: The staff and accommodation is terrible.

Ưu điểm: Stayed at a 5 star hotel in Dallas the night before for half the price. I was expecting a great stay for the price. Was dissapointed.

Ưu điểm: Breakfast we good and staff very attentive to our needs. We didn't know there was a continental breakfast option, but did enjoy the buffet. Location was great for what we were doing.

Khuyết điểm: We have no complaints. The hotel was quiet, clean, and great location. Good value - parking was high.

Ưu điểm: The staff was very friendly and the location was perfect!

Khuyết điểm: The cost was extremely high due to the conference, No pool :(

Ưu điểm: Area

Khuyết điểm: Nothing

Khuyết điểm: With.coupon for breakfast, it was still costly! Thought “ green deal “ just applied to bed linens, but it dismissed maid service unless it was asked for! Both of these issues do not apply to comparably priced hotels. Perhaps you’re getting by on your location alone, close to the convention center and to the baseball stadium!

Ưu điểm: Property itself was elegant in a understated way. Very comfortable. Room had a ceiling fan which added to the comfort. Bed and linens were very nice. Staff was service and detail oriented (everyone... from valet to room cleaning). Truly one of the best hotel experiences I can recall.

Ưu điểm: Professional and friendly staff. Conveniently located in downtown Houston. Excellent service.

Ưu điểm: Friendly staff, great location and excellent rooms.

Khuyết điểm: I do not like the excessive fees and taxes for hotels in this area.

Ưu điểm: We loved everything about The Westin; amazing & hardworking staff, the location was ideal for our Ariana Grande concert at the Toyota center & sightseeing, and it is directly in front of the best steakhouse we've ever tried (& we're from Texas).

Khuyết điểm: Only that we couldn't stay there longer. Thank you!

Ưu điểm: I like the rooms

Khuyết điểm: It was okay lady in front desk was rude and look at me funny I didn't like that then my card was extra charged

Ưu điểm: Excellent hotel for the price, amazing staff and modern rooms ... and the pool is small and quiet

Ưu điểm: Staff was incredibly kind and accommodating! To top things off, the free Maserati car service was icing on the cake!!!

Khuyết điểm: Nothing!

Khuyết điểm: I left some items in the hotel after departure. Contact with the hotel about possible return of these items (lost and found) is very disappointing. After calling and mailing a few times during 5 consecutive days, the front office still has not reacted on the matter.

Ưu điểm: Great place! Super friendly staff!

Ưu điểm: We liked basically everything about this hotel and wish it had been more than a qiuick overnight stay. It was a special birthday trip for me, and I had chocolate strawberries, Prosecco, and a lovely little chocolate cake upon arrival. Our suite was large with a very comfortable bed and huge sofa. Great overall vibe. Our friends had a small but well-apportioned corner room with windows on two full sides and an amazing 20th floor view. Staff was friendly and helpful and bar was comfortable with good drinks. We did not have the opportunity to try the restaurant, but will next time. Great location.

Ưu điểm: The creme brule french toast was made with their homemade bread. It was so tender, not soggy, it melted in your mouth! Coffee was smooth, wonderful hotel!

Ưu điểm: Nice furniture and decorations.

Khuyết điểm: Nothing

Ưu điểm: The overall look and feel of the Hotel .... You feel like a rock star tycoon during your stay.

Ưu điểm: Nothing

Khuyết điểm: The attitude, mentality and character of the Concierge.

Ưu điểm: near parks museums and medical facilities.

Khuyết điểm: Entry is very dim. No breakfast included.

Ưu điểm: staff was amazing

Khuyết điểm: room was too small for the price

Ưu điểm: The location was fantastic for visiting the museum district.

Khuyết điểm: The staff was not well organized and not attentive. The decor was disappointing after having stayed at the Dallas ZaZa.

Ưu điểm: The staff was very warm and helpful from the valet to check in. The pool staff was also extra attentive. I also love the decor of the whole building.

Ưu điểm: Very good breakfast, nice reastaurant.

Ưu điểm: Good room service prices. Great view of Herman Park

Khuyết điểm: Would have preferred a pullout couch in parlor

Ưu điểm: Just there near all museums, Rice University, the metro line, perfect!

Khuyết điểm: I liked everything, no complaints

Ưu điểm: My room was nice and I truly enjoyed the complementary coffee in the morning and the glass of champagne to greet you when you arrive at the hotel. The staff was extremely kind and helpful at all times

Khuyết điểm: I didn't like the fact that the pool area appeared trashy while I was there. The pool was dirty and there were towels and trash blowing around the entire time.

Ưu điểm: The property is in a great location. The room was comfortable and I loved that each floor has a coffee and tea service area with little cookies. The concierge desk was very friendly.

Khuyết điểm: For what it costs to stay here, I came away disappointed. The free shuttle service got backed up on a Friday night. That was understandable but they kept telling me 15 minutes and I ended up waiting 30 before taking an Uber making me late to my party. They did give me a complimentary breakfast which helped me feel better for a while. Later I was doing work on my laptop when the WiFi dropped while saving a document on the cloud and ended up losing twenty minutes of work. If the WiFi issue wasn’t there, I would probably give a much better review.

Ưu điểm: Great property. Gave us free upgrade to suite

Khuyết điểm: Valet Parking $35.00 nightly but to be expected at urban hitels

Ưu điểm: The location to Toyota Center and other venues is perfect. Walked to and from concert. Staff is very friendly and helpful.

Khuyết điểm: Breakfast was ok

Ưu điểm: the happy hour and location

Khuyết điểm: room smelled like someone had been smoking in it when we got there and the smell never went away.

Ưu điểm: Everything

Ưu điểm: The staff from the time we arrived everyone was very friendly and inviting. The reception during the evening was excellent along with the breakfast. Room was ready before check in and it was the most immaculate hotel room we ever stayed in.

Khuyết điểm: Nothing bad to say. Very pleased.

Ưu điểm: The location

Khuyết điểm: Our toilet clogged up and it was never fixed.

Ưu điểm: Morning buffet and made to order breakfast

Khuyết điểm: No free Wi Fi

Ưu điểm: Good location

Khuyết điểm: Cold room Slow valet service

Ưu điểm: We love the free happy hour and breakfast. Self-parking is located directly behind the hotel. The pool has a nice view of the Discovery Park. The rooms are very clean. And the staff was friendly.

Ưu điểm: The buffet breakfast was very good, especially the made to order omelets. They brought the food out in smaller quantities so it was always fresh and not dried out from sitting there too long.

Khuyết điểm: The cost was a bit high. They had morning coffee but did not provide a water refresher in the lobby.

Ưu điểm: the breakfast was ok no wafflles which we missed

Khuyết điểm: The bathroom sliding door would not stay closed

Ưu điểm: Convenience of location

Khuyết điểm: I was definitely disappointed that my room was not cleaned the third day. We checked in Friday departing on Monday. Saturday we did not request any services,Sunday we were out in Houston from 1200 until 8pm and no cleaning services had been provided.

Ưu điểm: I loved the customer service and the room layout of the Suite.

Khuyết điểm: The air was not working in the bedroom part of the suite and we weren't the only guests with that issue this has been an issue before and I see it still hasn't been corrected. The only other thing I was disappointed with is the size of the pool.

Ưu điểm: Loved the tub.

Khuyết điểm: Disliked our room not being ready for check in. Disliked the staff not accommodating to my engagement like they stated that they would. Room service failed to send up the requested roses and chocolate covered strawberries like they said they would. Complete failure.

Ưu điểm: The bathroom in our suite was amazing! The bed and pillows were super comfortable. The bar downstairs was nice and convenient. The staff were also super friendly and helpful! Will definitely be back!

Khuyết điểm: There was nothing about this hotel I did not like besides the fact I wish our room had been higher it a better view!

Ưu điểm: The hotel is good. The staff are very nice. The service is very good.

Khuyết điểm: The street leads to the hotel is narrow.

Ưu điểm: Location

Khuyết điểm: Fire alarm sounded at 5 am and we had to evacuate the building

Ưu điểm: The location

Khuyết điểm: I had confirmation of a King size room. I was given a two queen size beds. I was confirmed a bath tub. Did not get what I was confirmed for. I was disappointed.

Ưu điểm: Friendly staff, beautiful rooms.

Khuyết điểm: The only negative was that there was no parking available on the premise.

Ưu điểm: The bathtub

Khuyết điểm: No ice maker on our floor

Ưu điểm: The property was absolutely beautiful! The staff was amazing and made our stay extra special! The tub in our room was marvelous! We’ll definitely stay here again!

Ưu điểm: The bar, service

Khuyết điểm: I don't like the pay movie set up. I should not have to subscribe to a movie service, to order a movie.

Ưu điểm: The room was extremely small. Very narrow. No view other than broken windowsext door.

Ưu điểm: Rooms were beautiful and service from the front desk staff was great. Awesome location downtown!

Khuyết điểm: Bar closed way too early in the lobby and the staff at the bar was rather unfriendly

Ưu điểm: Great atmosphere

Khuyết điểm: Room on the small side, but great views.

Ưu điểm: Clean and location was good personally very friendly

Khuyết điểm: Parking none and parking at the hospital you have to pay each time you come and go even if your staying all night

Ưu điểm: It was comfortable, quiet and clean. The staff was very friendly and helpful.

Khuyết điểm: Parking was unclear and confusing mainly due to the lack of signage and directions specifically for the hotel.

Ưu điểm: If you need to be in the Houston Medical center this us the hotel to stay in. The accommodations, staff and amenities are exceptional. I have been staying in the hospital room with my spouse for a week and I was able to get away for a night last wkd.

Ưu điểm: N/A

Khuyết điểm: More eating facilities at hotel. Husband unable to walk any distances.

Ưu điểm: It was nice. The kids loved it.

Khuyết điểm: The restaurant wasn’t open. Several families were disappointed as the hours stayed 5pm-11pm.

Ưu điểm: Clean, convenient hotel with friendly staff.

Khuyết điểm: Fold-out single bed wasn't comfortable, just like most fold-out beds.

Khuyết điểm: Restaurant was not exceptional.

Ưu điểm: Location in the medical center is very convenient for people seeking medical treatment.

Khuyết điểm: The food was horrific.

Ưu điểm: It's in a great area, the comfortable rooms are a key to my liking also, just the view you get when you open the curtains ! I live this hotel!! I will defiantly stay again

Khuyết điểm: I loved everything

Ưu điểm: Great service and friendly staff.

Khuyết điểm: None

Ưu điểm: Rooms were nice, metro rail access was nice, quiet hotel

Khuyết điểm: Lobby area was small and somewhat out dated.

Ưu điểm: The room and location is awesome. If you're in the Houston medical center and a need to stay in the area, this hotel is awesome.

Khuyết điểm: I just wish I had the choice of a room with a bathtub. The shower was very nice though, I'm just a bath girl.