Khách sạn ở Houston nằm gần sân bay Theater Under the Stars

Ưu điểm: The location. Central to all the activities we were doing.

Khuyết điểm: Its nothing like the picture. The rooms are filthy. Toilets were disgusting. Its pretty ran down. Not what I'd expect from a 4 star hotel by Hilton. There's a terrible smell from the time you enter. Its extremely out dated. Beds/pillows

Khuyết điểm: We didn't stay because the valet wasn't there..My husband is disabled and couldn't walk that far.They had no one to help with bags available.

Khuyết điểm: The parking and both night stands weren't working

Ưu điểm: The lady staff who tried to make up the situation sincerely, she provided me a free parking credit & a voucher for 2 drinks at Starbucks which was located inside the hotel. That compensate was not worth for my bad slept night and the money that I had paid

Khuyết điểm: My mom,my son & I'd barely slept on that night due to the loud noise of the A/C.However,the worst thing was the marked fingerprints on the outside of the door and the closet.That was unacceptable when it's during pandemic of CoVid-19 and at a 4-star-hotel

Ưu điểm: Everything!

Khuyết điểm: Well, it was COVID-19 so our favorite restaurant onsite wasn't open! But it overall it was still good!

Khuyết điểm: The room wasn’t properly clean sheets cover did not smell clean

Ưu điểm: The location was great very clean

Khuyết điểm: No everything was very nice I enjoyed my stay

Khuyết điểm: No valet, no room service, no restaurant in lobby open. Unless you take your parking ticket yo the front desk you’ll get charged almost double to self park. Rude front desk person.

Khuyết điểm: The room is equipped w 2 glasses -made of glass, sitting under a paper caster/top. The coffee cups are paper cups, non of which are enclosed in sanitary wrappers. These items have to be handled by housekeepers hands. I was told there were no other options

Ưu điểm: Perfect. Everything was amazing and we enjoyed our stay. Will be back soon.

Ưu điểm: Check out

Khuyết điểm: Horrible view of the the roof No amenities No in room dining or restaurant in hotel

Ưu điểm: Very clean room. Staff was follow all CDC guidelines and cleaning after anyone would touch something.

Khuyết điểm: I didn't like the fact that I had to pay $60 to self park my vehicle overnight! I don't remember ever paying $60 to Valet a vehicle!! A bit ridiculous I must say

Ưu điểm: convenient

Khuyết điểm: expensive and had to pay $18 for parking!

Ưu điểm: Location to the Toyota center. Being within walking distance. We also loved the free shuttle, the drivers were both grate.

Khuyết điểm: Needs more smoking rooms.

Ưu điểm: Toyota Center was an easy walk accross the street; complimentary shuttle to restaurants in the downtown area

Khuyết điểm: not as easy to check in if you were not using valet parking

Ưu điểm: Customer service was awesome My room was very clean Everything was perfect me and my fiancé LOVED the room

Ưu điểm: We stayed here for one night for my wife 67 birthday and she loved it. Thank you Oscar for making us feel special, you treated us like VIPs.

Khuyết điểm: Not a thing

Ưu điểm: Shower heads had good water pressure.

Khuyết điểm: checking into this hotel takes way too long.

Ưu điểm: Everything was wonderful, but the staff is what I liked best.

Ưu điểm: The customer service and stay was very pleasant

Khuyết điểm: No

Ưu điểm: Great customer service

Khuyết điểm: Housekeeping walked in my room on me twice and I didn’t have access to a microwave because I didn’t have a suite

Ưu điểm: Nothing.

Khuyết điểm: Not worth the price.

Ưu điểm: It was perfect the rooms are very spacious and the staff is extremely nice. U won’t regret it. The ones who give this place less than 5 stars. Are super duper picky. This place is a wonderland.

Khuyết điểm: The beds are a bit hard. But once your sleep u don’t even feel it.

Ưu điểm: Nothing stood out to my liking.

Khuyết điểm: No pool and outdated.

Ưu điểm: It’s was very clean and comfy?

Khuyết điểm: We didn’t get the bang for our buck, cause of the hotel facilities being closed due to the virus so our money went up in smoke

Ưu điểm: Best customer service experience I've ever had at a hotel. We were stuck in Houston after a missed flight, and Hotel employee at the front desk made everything perfect for us. Almost worth missing the flight!

Ưu điểm: What a beautiful hotel. All the staff members were friendly and accommodating.

Ưu điểm: The rooftop restaurant was closed down due to Covid 19 which was a little bit of a bummer. The nice staff, clean rooms, great view made up for it. We really enjoyed our stay and will be staying here again. Btw the fruit cups in the coffee shop there are amazing :) I love sweet, fresh fruit!

Ưu điểm: Very accommodating and comfortable

Khuyết điểm: The parking. Due to COVID it made it tricky to find parking

Ưu điểm: I liked that I could park right in front of the door. For a daily $27, though.

Khuyết điểm: Didn't like the width of the parking spaces. Difficult to get from the car to the hotel without touching a pillar or your car (or both!) as the spaces are relatively narrow. Didn't like the fact that there was no housekeeping, not enough coffee for the number of days reserved, no microwave, not enough shower gel, not enough shampoo, not enough fresh towels etc., for the duration of the stay. I also didn't like that the restaurant was closed, that there was no breakfast available, that they wouldn't let a food delivery past the front desk, forcing their clients to come down to the reception to get their order.

Ưu điểm: location

Khuyết điểm: No restaurants open, no room service only a bagel shop with way overpriced food. LAME for a Hyatt Regency !!!

Ưu điểm: Didn't eat breakfast

Khuyết điểm: I loved everything

Ưu điểm: Nothing it was a waste of value

Khuyết điểm: Nobody knows anything. I have found hair in the bathroom. And then I changed the room. And it was also the same bad

Ưu điểm: It was very well kept and quite was able to relax.

Khuyết điểm: There was a wax stain on the carpet we were informed about it upon check in and we were offered another room but we decided to stay in the room we ordered because we did want a king size bed.

Ưu điểm: cool architecture

Khuyết điểm: tv guide didnt work

Ưu điểm: I liked the location & the friendliness of the staff.

Khuyết điểm: The corner rooms do not have the view you expect. Also, because the hotel was short staffed, I had to personally go downstairs to get fresh towels. That was very inconvenient.

Ưu điểm: 2 queen beds I liked the room but there was no housekeeping for our duration there

Khuyết điểm: Lack of housekeeping once you check in Few elevators functioning

Ưu điểm: Location

Khuyết điểm: I was not aware of no amenities, no room service, had to scoot home rooms upon arriving due to the room not being clean and the second rooms ac stopped working on the second night and was not repaired.

Ưu điểm: Front desk woman superb . I was very impressed of the cleanliness of thiis hotel. There was sanitizer at pretty much every shared entry point (elevators entrances halls) Thank you for keeping us safe!

Ưu điểm: Love the space, the bathroom, view and how comfortable the bed is.

Khuyết điểm: N/A

Ưu điểm: We absolutely love this hotel. From the atmosphere to the staff. Beds are comfy and rooms are well decorated. Everything is very convient. And the smell in this hotel is relaxing. Its the only hotel that has that wonderful of a fragrance in the a

Ưu điểm: It's close to minute maid park.

Khuyết điểm: The staff and accommodation is terrible.

Ưu điểm: sevice and cleanliness

Khuyết điểm: not at all

Ưu điểm: Extremely comfortable bed and room.

Khuyết điểm: Didn't realize there were extra fees not listed on booking .com.

Ưu điểm: Clean and attendants very helpful. Close to the attraction

Ưu điểm: Across from ballpark

Ưu điểm: Friendly staff, great location and excellent rooms.

Khuyết điểm: I do not like the excessive fees and taxes for hotels in this area.

Khuyết điểm: needs to upgrade cable tv don't know what you r watching no guide no no microwave n room

Ưu điểm: The location was great for the Aramco half marathon!

Khuyết điểm: Bed was a little hard

Ưu điểm: When calling the hotel they didn’t have a reservation

Ưu điểm: We loved everything about The Westin; amazing & hardworking staff, the location was ideal for our Ariana Grande concert at the Toyota center & sightseeing, and it is directly in front of the best steakhouse we've ever tried (& we're from Texas).

Khuyết điểm: Only that we couldn't stay there longer. Thank you!

Ưu điểm: Very friendly staff and we were able to take the hotel shuttle to the concert at the Toyota center.

Ưu điểm: The location is excelent. The breaksfast also very good

Khuyết điểm: The two beds were too small for my family (me, wife and two kids). I think they were twin beds instead of queen or king beds. Very unconfortable

Ưu điểm: Outside bar, clean, free parking options.

Khuyết điểm: Some unsavory characters around

Ưu điểm: Staff all around ..outstanding. Very accommodating.

Khuyết điểm: No

Ưu điểm: Location and staff

Khuyết điểm: Halls had much debris on floor (and I m not talking about used room service). The valve in the tub shower only allowed half the water to go through the shower head. The coffee shop was advertised to open at 6 am but it never opened while I was there

Ưu điểm: Nothing! This is not a 4 star hotel...very disappointed

Khuyết điểm: It was not a 4 Star experience! Rooms are very small The blanket smelled like pure bleach No concierge service A/C did not properly work Very disappointed

Ưu điểm: Location for event.

Khuyết điểm: Bell boys were very insistent about taking bags to room. German roaches on wall in room. Very little water pressure in shower.

Ưu điểm: Not sure.

Khuyết điểm: Location is not downtown like I expected.

Ưu điểm: Good hotel with a real sense of Southern Hospitality. All requests to the reception desk were met with a smile and a determination to please, even down to my challenge of them finding me a bar where I could watch International Rugby at 09:00 on a Sunday morning

Khuyết điểm: The hotel is fine and comfortable, I have no complaints as regards my experience. My only reticense from booking The Whitehall again is that the hotel is very much in the business district and if you are staying more than a couple of nights, finding places to eat that are on your doorstep to walk to is a challenge.

Ưu điểm: We were down in Houston for and event. Staff was super nice gave us complimentary coupon. The place was exceptional! I will book again with my trip back to Houston.

Khuyết điểm: n/a

Ưu điểm: Welcoming staff. Beautiful room. Walking distance to Toyota Center about 15 minutes away if you walk. About 5 minutes if you drive.

Khuyết điểm: Had roaches, didn't replace coffee cups with clean ones, found a needle and my sister got poked with it. You don't notice these things because the room is beautiful and comfortable. Didn't have a little fridge which wasn't convenient. You must use valae parking 20 dollars a day. Which adds up if we have 2 cars. Reserve for 4 guests and breakfast was for 2 persons only.

Ưu điểm: I like the proximity of everything.

Khuyết điểm: Great Place to stay!! Attractions, Museums etc... are minutes away.

Ưu điểm: Great location

Khuyết điểm: Overall good, however guests should be aware of the $32/night parking fee. It was a surprise to us.

Ưu điểm: Close by to the mall, toyota centre, all within walking distance

Ưu điểm: Location was convenient, layout of the room was good

Khuyết điểm: The bed was very uncomfortable, I woke up in pain. NO ONE INFORMED ME AT ANY TIME THAT I WOULD BE CHARGED $38 FOR PARKING

Ưu điểm: Room layout

Ưu điểm: The location was convenient to get to the Toyota Center. The check-in process was a little hectic, I believe because of the amount of people at once but our room was upgraded and it was awesome they handled the situation very well!

Khuyết điểm: No on site parking, either vallet or park in a parking garage near by.

Ưu điểm: The room was very big. It was also very clean

Khuyết điểm: The neighbor was very loud. But they quit fighting and went all was well

Ưu điểm: I love the marriot brand. Love the Springhill suites especially. The layout i prefer is always a guarantee when booking with them. Very clean and comfortable.

Khuyết điểm: Valet a little pricey. Did not end up leaving my car overnight so they charged me daily rate instead of over night rate. Although my car was literally parked to drop off my bags and change and then again to get my bags the next morning. So probably a combined hour of parking. But they were all really nice and helpful in changing it from the overnight rate to the daily rate.

Ưu điểm: It was amazing

Khuyết điểm: I like everything

Ưu điểm: breakfast was good; the room was clean; the staff was nice; overall good stay

Khuyết điểm: ice machines were not working on several floors

Ưu điểm: everything! Hotel was great, breakfast was great and the sevice was great!

Ưu điểm: Best location, good breakfast.

Ưu điểm: I think they should let you know about valet parking.