Woodspring Suites Houston I-10 West

Very loud guest all night long

The stove, refrigerator, pet friendly, staff friendly

Cleanness, no addition accommodation such as lounge, no pool or, self serve breakfast

OK.

A week earlier, my friend gathered information from the lady (Tracy), over a phone conversation. She let us know that if booked online, I could get a 10% discount. I did book it online. However, the discount icon (button) was kind of hidden; therefore, I missed it (my mistake). So, we needed to wait for a coupon that never came on time while I was signing in. Lady2 took about one hour or longer, to set it up for me. She said computers were too slow. We were waiting for a discount that never came on time. Suggestion: Emphasize about the discount icon (button) when potential clients request information since Lady2 let me know of other people had the same challenge to face. This way, Clients go directly to rest at the in. Fair enough?