Galata Istanbul Hotel

Nothing.

The attitude of the staff was absolutely horrible as they were rude, uncooperative, unhelpful and to an extent abrasive. They lied on multiple occasions to do with the fixing of the bathroom toilet which they never got around to doing. The breakfast was cold and unpalatable. They kept delaying to refund the money having a booking for 4 days of which we stayed only 2 nights, we asked for 2 days worth of the refund back. They made me come back to the hotel 4 times after I left to go to another hotel to book a room there due to the unimaginably poor quality of their room, with the mirror fallen off the wall, dysfunctional heater/air conditioner, broken flush tank in the toilet, broken bed head rests, holes punched in the drywall of the room and dysfunctional safe and all of these issues were brought up with the hotel staff but they refused to and delayed the repair of any of this and while having a spare room they refused to give us another one claiming they were fully booked.