Itaca Hotel Jerez

Central location

Cleanness,poor lighting,attention to detail

Sadly, the only thing I liked about this property was its location. It’s only a stroll from all the amenities of the town centre and also very easy to walk to from the train station.

From the moment we arrived the cool and disinterested attitude of the reception staff (2 were on duty) set the tone for our overnight stay. The lobby is dark, as was our room, and the dim light bulbs contributed very little additional lighting. The approach to our room had a large water stain on the carpet and as the carpet is similar to the modular office-style carpet tiles, the damaged ones could have been replaced. We both found the beds hard and uncomfortable. I had read other reviewers’ comments about the bathroom door privacy (semi opaque green glass) however I at the very least expected that the door would have a closing mechanism, which it didn’t! The bath/shower control tap was loose and in need of repair; the shaving mirror was loose and impossible to get it to stay in position; and the general cleanliness of the bathroom leaves a lot to be desired. Although there was a control for the air conditioning in the room it didn’t seem possible to switch off and we spent a long, cold, uncomfortable night! The wardrobe door hits off the smoke/heat alarm when it is opened fully! Overall, the room itself and beds were clean.