Zen Rooms Basic Near Ktm Sentul

The night shift guy who checked us in was friendly. Kettle.

Hotel was in a run down area that did not feel safe to us arriving so late at night. The hotel states it is close to KM Sentul, however walking from the station to the hotel was extremely impractical whilst carrying a suitcase. The hotel room smelt of stale smoke, it was dirty, the walls were filthy, the bedding wasn't clean, there were ants all over the room, the towels were grey and upon arrival we immediately asked for replacements. The replacement towels had holes in. The TV was fuzzy and the air conditioning was poor and smelly. Housekeeping lady asked for money, I asked what for, she replied 'for me' I was constantly concerned about leaving my belongings in the room.

Great shopping area around. Very cheap. You can experience India whilst in Malaysia

،the linens were full of unknown spots. The lighting was very poor. The door handles had someone's boogers which made me almost vomit!!

Comfortable bed, nice hot showers.

Other guests were extremely noisy even early hours of morning, doors banging, I used ear plugs and could still hear the doors....also aircon didn’t work properly even after letting them know. Not ideal for elderly guests as I had to lug my 16 kg case up 2 flights of stairs.....and there were a few males downstairs that didn’t offer help....I’m 58 yr female. Receptionist was very friendly and helpful but rest of staff not so

-very friendly girl (the one with glasses) on reception -comfy bed

-all male staff arrogant and creepy af. Made me and my wife feel uncomfortable -smelly due to restaurant below (not good food) -awful location. You can get better location of same/cheaper -stains on sheets -walls covered in stains -shower holder broken -dark and dingy