Zen Rooms Basic Near Ktm Sentul

Can get a room with cheapest price

No parking is available, unsafe location and room was dusty and smelly (maybe they just provide me a smoking room insted of non-smoking)

The bed was comfy and the air conditioning made the room bearable. Bathroom looks nice, new water and mini toiletries provided everyday. Close to station. Near to Batu Caves.

This hotel is actually in Madras café, an Indian restaurant and it is a very male dominated region - not touristy at all. As it was only the two of us travelling we didn’t feel overly safe in the neighbourhood. The staff didn’t speak much English and simply hand you the key to the room and took a deposit for the air conditioning remote. Shower had poor pressure and was screwed to the wall at a very low height (I’m 5’3 and it was lower than me) which made showering awkward. The room overall is quite small, for big cases/rucksacks it’s not ideal. Significant distance from city centre, we struggles because the trains from Sentul only run to KL central every hour/even less regular later in the day. 20 minutes walk from monorail service through non-lit streets.

Lil bit noisy, I can hear what neighbor talking, the smell of something strange, the pillow case and bed sheet are not clean.

None

Im really dissapointed with your service,this is my first time i came here with all the obstacles and difficulties we have been thru along the road, by the time we reached the hotel, the reception guy not even smile at me and told me with the high voice and moody face "CHECK IN IS AT 2PM", are you kidding me??!! Its already 1.55PM ,its just 5 minutes more and why in the world you need to told your customer like that!! On the other hand, the rooms are very bad, there was a sound of mouse around the ceiling roof inside our room Every Day! Apart from that, our rooms full of stain and defects on the wall, you can refer to my picture uploaded, on my 2nd night stay, Im asking is there any extra Mineral water i can request for and guest what!!?? That reception guy said NO, ,after that i ask again if i can checkout around before 1PM without any charges, He refuse to say anything to me at first until he said NO, OUR CHECKOUT TIME AT 12, EVERY LATE CHECK OUT WILL BE CHARGE RM15,, I was so upset!! Why are u guys keep rejecting my request!! I only request a simple thing with you!! The very bad thing happen is there is SOMEONE WHO ENTER OUR ROOM WITHOUT KNOCKING OUR DOOR!! I was undress at that time until i realize someone enter my room and i start YELLING GET OUT!! whats wrong wih this Hotel?? You giving me a worst nightmare ever and i definitly will never come to this hotel again!!! Its waste of money and u guys should improve your service of hospitality!! Mohd Hizami Room 203