Best Western Plus Up Hotel

We booked 2 rooms for 3 nights. Beds were comfortable and rooms were nice. Staff was courteous and responsive as they could be.

While the location was just steps away from the center of Lille, the street it is located on is night and day compared to the street over. Kids and other beggars confronted you as you entered and exited the hotel. It was located by a popular restaurant, that was open until the early hours of the morning, which makes it difficult when you have to sleep with the windows open. A/C did not cool rooms at all. When questioned staff, was told that it was normal. Mosquitoes were horrible. Worst two nights of sleep I have had on my trip in France thus far. Don’t book here in the summer unless you are used to sleeping in the heat! Would probably stay here again if it was cooler outside and AC wasn’t needed.

The location as it’s in the centre but the area does not look nice, very dirty and smelly.

Room very small once the sofa bed for the children is open. Breakfast is not good, poor quality food. We asked for a cappuccino and fried eggs but they were not able to do them because there is no kitchen in the hotel! The area is not nice at all and smelly.