Hotel Casón del Tormes

Very clean. Very central. Helpful and polite staff. Great breakfast. Really good value for money.

We appreciated how helpful and friendly the front desk staff were. Housekeeping also did a great job. The hotel was a a block from the Metro, but also in walking distance to many spots—the Royal Palace, Plaza la Mayor, and the Gran Via. Many taverns and restaurants were nearby. We even walked to the Prado and other museums, although that was more of a hike. It was a good location for us.

The room AC couldn’t quite keep up with the 100F + temps—not awful, but not as comfortable as would have liked.

Close to metro, friendly staff, big and comfortable rooms. Breakfast was excellent.

Internet service needs to be improved, it takes half an hour to connect (if you are lucky). I guess the number of users their access points can support is less than the clients trying the get connected hence most would not get an IP address and will have to wait for someone to disconnect.

Location, cleanness

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