Loyds Hotel

Despite that one incident with my friends and that one staff member, The hotel staff that served us was extremely friendly and helpful from the moment we arrived. The facilities were very up to date, clean, and comfort. Breakfast was very filling and pleasing. The location was very good for me, it was about 5 mins walk to El Poblado Park and about 10 mins to Lleras Park. The hotel are was very quiet too.

Everything was going well...until they called the cops. I booked a room for another friend who had a misunderstanding with the receptionist whilst returning to the hotel in the early morning with a friend. The cops themselves couldn't understand why they were called as it was unnecessary call. The hotel even went as far to say they wanted my friends to check out immediately. After much deliberation and embarrassment, and missing their paid for tour, management finally got the entire story. They apologized and advised my friends they could stay for their booked period.

I really liked the location. Away from noisy bars and restaurants but close enough to walk there. Staff are super nice and friendly. Super clean and bathroom was great. Toilet never gets clogged and shower was very good. I just had problem with the “bang” sound of the doors of this hotel, but if you are a deep sleeper, highly recommend!

Not noise from the street, but from the hotel itself. The doors of this hotel have to be shut tight so that they make strong “bang” sound. Those who came back to hotel/ arrived hotel at night, when they enter their rooms, had to make this sound and it was disturbing. Obviously not their faults, but just the problem of the doors in general of this hotel. I couldn’t sleep well first week, then I couldn’t tolerate anymore so I asked for earplugs (I am a light sleeper, but I was never disturbed by door sounds in any other hotels). I didn’t expect them to have earplugs but they had one! So I was able to sleep well since then.