Khách sạn ở Medellín

Ưu điểm: Service, location, restaurant

Khuyết điểm: Room size things to do inside hotel

Ưu điểm: The service was the best I've ever experienced they went above and beyond for everything that I needed, and I know about hotels because I come from working in 5 star hotels for over 30 years.

Ưu điểm: View

Khuyết điểm: To expensive for area and other apartments price in the area

Ưu điểm: Everyone treated us great. Excellent service at all times.

Khuyết điểm: The gym needs improvement

Ưu điểm: Overall a super deal for my money. the staff were outstanding, spoke English, and very helpful in every way. Facilities, food, and service were excellent. Location was great, next to major shopping mall, taxi service always available and walking distance to many things. The hotel arranged taxi travel, tour of the city and offered great advice on things to see and do.

Khuyết điểm: I wish the gym had more equipment, but local gyms were only walking distance away.

Ưu điểm: Very nice hotel

Ưu điểm: Location

Khuyết điểm: Price, cleanliness, customer service

Ưu điểm: We loved our room. It was a suite. The bed was comfortable. Breakfast was great. The location is perfect.

Khuyết điểm: I cant think of something that i didnt like. If we come back to colombia this has first place. Will recommend to all my friends.

Ưu điểm: Terrible staff, rude,

Khuyết điểm: The staff

Ưu điểm: The restaurant serves amazing food--some of the best in Medellin. Great location, off the busy main street so not too noisy, great views, great staff.

Ưu điểm: The staff was friendly and helpful. Breakfast was really good with a good variety. Good location and very clean.

Khuyết điểm: The only issue I had was the sink and shower seemed slightly clogged. Sink drained slowly and the shower was even worse. By the time I was done showering it was up to my ankles and took 30 mins or more to fully drain.

Ưu điểm: Comfort and breakfast

Khuyết điểm: Communicating in English

Khuyết điểm: - Employees are obsessed with getting tips and do not miss out on any opportunity to ask for them. They were even willing to add a tip to which I had not agreed to the room service receipt AFTER I signed it. Very bad style. Thus one star rating.

Ưu điểm: Lobby bar. Mr Jaimie expert service. Very attentive and profession. Every evening when we returned we sat and had coffee and cookies. He made us feel at home. Even in pjs we went down to have coffee we him. Mr. Juan Pablo our bell hop was also excellent very observant and wiling to help. The rooms curtains or drapes were run down. Too much day light to sleep. He actually came to room and taped drapes shut. Thank mr. Juan Pablo. Teo members of staff that were very friendly and always willing to help. Front desk were younger employees felt like they were just learning the ropes.

Khuyết điểm: Toiletries and no hand wash towels for bathing. Also you had to ask for hair conditioner or shampoo wasn’t just daily replaced. Towels did not feel soft to touch or or skin. Definitely needed some fabric softeners or new towels. Mattress a little too did for my liking. Other than that we tried to make it home.

Ưu điểm: Location was decent. Hotel was in good shape as far as cleanliness. The breakfast was pretty dang good relative to most hotel breakfast buffets. Receptionist luisa spoke really good English. They gave me late checkout till 3pm! The hotel was a good deal for what I paid.

Khuyết điểm: My room was not soundproofed at all. Every voice in the hall, phone ringing in other rooms, doors opening and closing, etc, might as well have been happening in my room with me. They did not have the rooms ready when we arrived despite our having arrived at close to 3pm. One of the rooms was not ready till almost 5pm. The Internet disconnects automatically if your device goes to sleep. A minor annoyance but after the 100th time entering the username/password it got to be pretty aggravating.

Ưu điểm: Breakfast was included every morning which was very convenient. Staff were very friendly and room was perfect. Hotel is close walking distance to malls and restaurants if you feel like leaving the hotel for lunch or dinner. Overall great hotel and would definitely stay there again.

Ưu điểm: Stayed for a week with a friend , very nice property, great customer service in an upscale secure location within walking distance to malls, restaurants, secure atm etc. breakfast buffet had very good assortment of food and baked goods. I would say the only draw back was the rather too firm bed.. And we had no pool during our stay as it was being remodeled. Overall a good place and value. Would come back

Ưu điểm: Service was excelent, every person that works there always had an smile in their faces and were more than happy to help You with anything you needed.

Ưu điểm: Lobby was pretty and grand

Khuyết điểm: Towels felt like sandpaper on my skin - and I'm a grown man with rough skin not a dainty lady or child. "Hot" water was lukewarm at best ... A nice hot shower would've been nice at this price. Hotel staff doesn't speak any English Location is away from restaurants or nightlife (though cans are cheap). Better service and nicer properties in the 5* range are Hotel Diez Hoye Charlee

Ưu điểm: Helpful staff and good location

Khuyết điểm: Fees that could be avoided only if they tell you that those are optional

Ưu điểm: Big and well located.

Khuyết điểm: Old rooms, smelly fabric, deficient bathroom.

Ưu điểm: I thought that I would like the location but that was not the case.

Khuyết điểm: Very poor service from the reception staff and the Internet connection was terrible.

Ưu điểm: I really liked the services and the attention of a doormen(Fernando restrepo) who made my stayed more pleaceant . He understood customer service better than the front desk manager or staff

Khuyết điểm: The internet (wifi )only worked in the bathroom so after 3 calles to the front desk and after nobody came to help I had to moved my office to the bathroom and I worked all night sitting on the toilet because it was the only place the wifi worked(afemter speaking to the front desk manager ,36 hrs later they brought a modem to the room and the wifi connection finally worked ) . Both rooms I experienced had smelly courtains ,the toilet on the first room leaked all night and created a large pool in the bathroom .the bath tub was not draining properly in both rooms that I slept during my stayed . The second room I was moved in to ,was directly in front of a major construction project on (la loma de los parra)and the air powered jack hammers began operating at 7:59 am so I never had a chance to fully rest .it was not a great experience and I won't be back to that hotel .

Ưu điểm: Stayed at the San Fernando Plaza twice during our vacation in Colombia. Rooms were very nice. After reading some reviews, we were expecting there may be issues with spotty internet, but only experienced it the first time we stayed with the connection not being very strong in our room. Didn't have a problem with the internet everywhere else, but couldn't get a strong signal from in our room. Other family members also staying at the hotel didn't have any problem getting internet in their room, and the second time we stayed, we had perfect connection in our room which was on the opposite side of the hotel from our first room. The breakfast was amazing and we had such great service. Everyone was very nice and helpful, and I didn't feel as though they tried to haggle for tips or anything of that sort. We did have a small mix up with our room not being available despite arriving after the 3 pm check in time, but it was taken care of pretty quickly. Over all no complaints, would definitely return!

Ưu điểm: Good food in the restaurant Free Coffee all day in the lobby

Khuyết điểm: Small pool, it's more like a Jacuzzi Breakfast need more variety

Ưu điểm: Quietness Cleanliness Views Staff friendliness

Khuyết điểm: A bit out of the way.

Ưu điểm: Food great! Room very clean Great wifi

Ưu điểm: Can't say enough about my stay, we were visiting for a friend's wedding and the staff went above and beyond in just about every way possible to assist with transport for multiple friends, check ins for the same, and to address little issues that arose, as would happen with any stay. We felt taken care of the whole while, which allowed us to focus on the reason for the trip in the first place.

Ưu điểm: May change type of room without additional charges

Khuyết điểm: I been a room with to much noise.... noise room

Khuyết điểm: The restaurant area was too open. The bathroom at the room has not enough privacy

Ưu điểm: Cleanliness

Khuyết điểm: Bad Internet

Ưu điểm: Very helpful and friend staff. Wonderful complimentary breakfast!

Ưu điểm: Friendly, flexible staff.

Ưu điểm: Central location

Khuyết điểm: I did not like the fact that the Tony Roma restaurant was closed because of a holiday. It was the main reason I booked this hotel. A 5 star establishment cannot close a restaurant because of a holiday.

Ưu điểm: Great pool environment and spacious rooms.

Khuyết điểm: No ventilation in the bathroom, so it got very warm in there taking a shower and getting ready. The service was beyond horrible. It took more than 20 minutes, at times, to get service for drinks. The gym was way less than stellar and more frustrating than useful. Additionally, we could not get pedicures or manicures while there because the girls was out sick. They only have 1 girl for this?!?! How would multiple people get services?? And, upon checking out, the bill was incorrect for incidentals. The only resolve is to email someone...infuriating!

Ưu điểm: Me gustó su ubicación y la disponibilidad de su personal siempre atento y dispuesto.

Khuyết điểm: No tenía un bar disponible. Había una reparación y el olor a pintura era muy fuerte. Solo un restaurante de comida italiana sin contar el Tony Romas. No conseguías comer otra cosa.

Ưu điểm: Room

Khuyết điểm: Food

Ưu điểm: Close to parque lleras

Khuyết điểm: EVERYTHING! DO NOT STAY HERE! AT ALL!! . Most employees (of course not all, mostly the ones that don't depend on tips) treat you like they are doing you a favor. No patience on answering questions, on talking to you, on trying to accommodate you needs. . The fact that you are VERY close to Parque Lleras can make it really hard to have quiet time, especially at night - and also the windows are not noise proof, are just simple thin glass windows. . WI-FI is just SO SLOWWWW!!! And the signal is just SOO BAD! It makes you sign in ALL THE TIME!!! It's just soo sooo terrible!! . The bed was so hard and old that I had to ask for them to put another mat on top. But of course they had only a kid mat and it wouldn't fit so I ended up with 2 kid mats on top of my old king size that squeaks at every turn. . It's been 6 days that I'm here and they've given me only 1 new set of shampoo/conditioner/soap. I had to save one day when it was ending during my shower, then I guess the lady finally notice it was over and replace it. But since the new conditioner was not used, she took away the next day!! I'm not kidding!!! It's just craazy! . Your minibar is never refilled. it's been 6 days and I'm consuming what's in it but it's never been refilled. . I think they don't refill anything, same thing with laundry. I've had to request laundry bags twice and they still send me only 1 bag/form + it doesn't get refilled after room is cleaned! . The Gym hours are bad and the equipment is dirty full of dust, one of the elliptical has pieces falling apart. . The elevator has 1 single 15-sec advertisement that repeats over and over and over... on the second day I couldn't hear it anymore. Now that I'm on my 6th day with 4 more to go I've created a barrier, I just block it. . There was not a single pen and paper on the room. . There is no paper tissue (Kleenex) in the toilet - and the toilet lights are terrible. . Ow! And the power outlets turn off when you leave so you can't leave anything charging in the room!! hahahaha just bizarre!!! . When you ask for room service (by the way the choices are LAME), remember to ask for salt!! They NEVER send it. I've ordered every single day... Today, the 6th day I ordered in advanced. . And don't be shy, you can hear every time the guest upstairs flushes and takes a shower. It is VERY loud. BTW, get use to noise, as this is a very noisy hotel. . Ah and the water, every time the upstairs guest flushes or is taking a shower, your water pressure decreases considerably! That are probably more details but I think these are enough reasons for you TO DON'T STAY HERE!!!! Really it's been the worst decision I made. And worst of all: they made me PRE-PAY the reservation without refund!!!!! So I can't leave and go anywhere else!!

Ưu điểm: Staying at this hotel during our four days and three nights ( fron May 7 To May 10 at Room 407) in Medellin was a not so good and it is very far from being the best hotel in the city. Breakafst was good, the room was olds, they need to renew the facilities.

Khuyết điểm: However things got worse when we got home in Miami back from Medellin and realized that and Iphone5 and an IPod were stolen from one of our bags while we were at this hotel.

Ưu điểm: great location high ceilings good service quiet room

Khuyết điểm: moldy shower curtain sponge pillows sheets didn't feel like all cotton breakfast buffet needs attention $50 to add a guest (room was only $80) bathroom needs to be renovated

Ưu điểm: The hotel is in a great location, the rooms are very comfortable and the staff was really helpful. It would be a five star review if it wasn't impossible to sleep before 4am.

Khuyết điểm: Whether it's the location next to several bars or the single paned windows off the balconies it is impossible to sleep before the bars close at 4am. I know exactly when they do close because I was awake both nights of my stay, even with earplugs. Don't stay here if you value your sleep.

Ưu điểm: Wonderful STAFF!!!! Rooms extremely comfortable

Khuyết điểm: nothing

Ưu điểm: Staff is great and so are the rooms

Khuyết điểm: Gym is small

Ưu điểm: Le Parc is located in the heart of parque lleras (hands down the best location in Medellin) just steps away from all the action. Le Parc is perfect for anyone. The hotel is nestled into a quiet street which helps avoid the noise at night. The hotel itself is modern but also cultural! The best choice in the area! The rooms are very spacious and clean with kitchens. The staff was truly amazing..in all the years I've been traveling I've never met such a friendly and accommodating team. They went above and beyond in every way. The value here is incredible and I would STRONGLY recommend staying there over any other hotels in parque lleras!

Ưu điểm: Nicely designed rooms Tall ceilings Superb staff

Khuyết điểm: No gym