Khách sạn ở Medellín nằm gần sân bay La Strada Mall

Ưu điểm: The bed was very comfortable, the staff were attentive and spoke english.The breakfast buffet was good.

Khuyết điểm: The poolside restaurant was expensive and small portions. The fountains at the pool were not working.The television does not connect to YouTube or netflix.

Ưu điểm: Everything ,the staff are amazing the food great, very very clean

Khuyết điểm: Nothing

Ưu điểm: Great breakfast. Comfortable beds in nice room. Very friendly, helpful staff.

Khuyết điểm: More info on things to do.

Ưu điểm: Great location and facilities like the pool and bars. The staff were excellent and also patient with my elementary Spanish.

Khuyết điểm: .

Ưu điểm: Great value for money. In the heart of El Poblado. Great facilities and an amazing breakfast spread. When we checked this worked out to be just 20% more for a twin room than 2 beds in a hostel or eco hotel. Makes a LOT of sense considering the amenities you get and the privacy of your own room. Maybe it was off season and we got lucky, but do check this.

Ưu điểm: Always great to stay there. Staff, bar and Spa are great. Not the cheapest but great to relax.

Khuyết điểm: Bathroom in the rooms are a little old.

Ưu điểm: Exceptionally friendly and helpful staff, especially at the reception. The location is very convenient, close to Santafé Mall with a huge supermarket and it’s easy to go anywhere from there by metro or Uber/taxi. Excellent breakfast with good coffee. Comfortable bed, clean room.

Ưu điểm: Breakfast and reception was amaizing

Khuyết điểm: Spa was full all the time

Ưu điểm: Bed is great

Ưu điểm: Spacious, comfortable beds, clean bathrooms, excellent breakfast, excellent service, quite rooms, and well furnished. Walking distance from Santa Fe Shoping mall.

Khuyết điểm: I wanted to work out but I couldn't because the main machine was out of service.

Ưu điểm: Super Clean , great bed

Ưu điểm: Breakfast excellent!! Location excellent!! Piano in the lobby superb!! Staff excellent!!

Ưu điểm: Lobby bar. Mr Jaimie expert service. Very attentive and profession. Every evening when we returned we sat and had coffee and cookies. He made us feel at home. Even in pjs we went down to have coffee we him. Mr. Juan Pablo our bell hop was also excellent very observant and wiling to help. The rooms curtains or drapes were run down. Too much day light to sleep. He actually came to room and taped drapes shut. Thank mr. Juan Pablo. Teo members of staff that were very friendly and always willing to help. Front desk were younger employees felt like they were just learning the ropes.

Khuyết điểm: Toiletries and no hand wash towels for bathing. Also you had to ask for hair conditioner or shampoo wasn’t just daily replaced. Towels did not feel soft to touch or or skin. Definitely needed some fabric softeners or new towels. Mattress a little too did for my liking. Other than that we tried to make it home.

Ưu điểm: Breakfast was included every morning which was very convenient. Staff were very friendly and room was perfect. Hotel is close walking distance to malls and restaurants if you feel like leaving the hotel for lunch or dinner. Overall great hotel and would definitely stay there again.

Ưu điểm: The bad was comfortable.

Khuyết điểm: First night in the hotel was probably the worst night of my hotel experiences. The staff was blah. They made us go into three rooms before they finally got the room right, which eliminated the whole st Valentine's day celebration surprise and not even a water on the house for the mistakes. I placed a note that it was also my gf bday and nothing not even a happy birthday. The spa was a shack with two tables. Just very dissapointment.

Ưu điểm: Stayed for a week with a friend , very nice property, great customer service in an upscale secure location within walking distance to malls, restaurants, secure atm etc. breakfast buffet had very good assortment of food and baked goods. I would say the only draw back was the rather too firm bed.. And we had no pool during our stay as it was being remodeled. Overall a good place and value. Would come back

Ưu điểm: Service was excelent, every person that works there always had an smile in their faces and were more than happy to help You with anything you needed.

Ưu điểm: Lobby was pretty and grand

Khuyết điểm: Towels felt like sandpaper on my skin - and I'm a grown man with rough skin not a dainty lady or child. "Hot" water was lukewarm at best ... A nice hot shower would've been nice at this price. Hotel staff doesn't speak any English Location is away from restaurants or nightlife (though cans are cheap). Better service and nicer properties in the 5* range are Hotel Diez Hoye Charlee

Ưu điểm: Big and well located.

Khuyết điểm: Old rooms, smelly fabric, deficient bathroom.

Ưu điểm: The staff were very attentive, the swimming pool was beautiful, super location, comfortably and clean. A good breakfast.

Khuyết điểm: Restaurant is a little dated.

Ưu điểm: I really liked the services and the attention of a doormen(Fernando restrepo) who made my stayed more pleaceant . He understood customer service better than the front desk manager or staff

Khuyết điểm: The internet (wifi )only worked in the bathroom so after 3 calles to the front desk and after nobody came to help I had to moved my office to the bathroom and I worked all night sitting on the toilet because it was the only place the wifi worked(afemter speaking to the front desk manager ,36 hrs later they brought a modem to the room and the wifi connection finally worked ) . Both rooms I experienced had smelly courtains ,the toilet on the first room leaked all night and created a large pool in the bathroom .the bath tub was not draining properly in both rooms that I slept during my stayed . The second room I was moved in to ,was directly in front of a major construction project on (la loma de los parra)and the air powered jack hammers began operating at 7:59 am so I never had a chance to fully rest .it was not a great experience and I won't be back to that hotel .

Ưu điểm: Stayed at the San Fernando Plaza twice during our vacation in Colombia. Rooms were very nice. After reading some reviews, we were expecting there may be issues with spotty internet, but only experienced it the first time we stayed with the connection not being very strong in our room. Didn't have a problem with the internet everywhere else, but couldn't get a strong signal from in our room. Other family members also staying at the hotel didn't have any problem getting internet in their room, and the second time we stayed, we had perfect connection in our room which was on the opposite side of the hotel from our first room. The breakfast was amazing and we had such great service. Everyone was very nice and helpful, and I didn't feel as though they tried to haggle for tips or anything of that sort. We did have a small mix up with our room not being available despite arriving after the 3 pm check in time, but it was taken care of pretty quickly. Over all no complaints, would definitely return!

Ưu điểm: Central location

Khuyết điểm: I did not like the fact that the Tony Roma restaurant was closed because of a holiday. It was the main reason I booked this hotel. A 5 star establishment cannot close a restaurant because of a holiday.

Ưu điểm: The room was amazing and the staff very friendly.

Khuyết điểm: The breakfast was not that special for a 5 Star Hotel.

Ưu điểm: Great pool environment and spacious rooms.

Khuyết điểm: No ventilation in the bathroom, so it got very warm in there taking a shower and getting ready. The service was beyond horrible. It took more than 20 minutes, at times, to get service for drinks. The gym was way less than stellar and more frustrating than useful. Additionally, we could not get pedicures or manicures while there because the girls was out sick. They only have 1 girl for this?!?! How would multiple people get services?? And, upon checking out, the bill was incorrect for incidentals. The only resolve is to email someone...infuriating!

Ưu điểm: everything is fantastic

Khuyết điểm: nothing

Ưu điểm: Me gustó su ubicación y la disponibilidad de su personal siempre atento y dispuesto.

Khuyết điểm: No tenía un bar disponible. Había una reparación y el olor a pintura era muy fuerte. Solo un restaurante de comida italiana sin contar el Tony Romas. No conseguías comer otra cosa.

Ưu điểm: Perfect. Only thing to improve is the gym: needs a dust off and more attention. Other than that, perfect.

Ưu điểm: Room

Khuyết điểm: Food

Ưu điểm: Close to parque lleras

Khuyết điểm: EVERYTHING! DO NOT STAY HERE! AT ALL!! . Most employees (of course not all, mostly the ones that don't depend on tips) treat you like they are doing you a favor. No patience on answering questions, on talking to you, on trying to accommodate you needs. . The fact that you are VERY close to Parque Lleras can make it really hard to have quiet time, especially at night - and also the windows are not noise proof, are just simple thin glass windows. . WI-FI is just SO SLOWWWW!!! And the signal is just SOO BAD! It makes you sign in ALL THE TIME!!! It's just soo sooo terrible!! . The bed was so hard and old that I had to ask for them to put another mat on top. But of course they had only a kid mat and it wouldn't fit so I ended up with 2 kid mats on top of my old king size that squeaks at every turn. . It's been 6 days that I'm here and they've given me only 1 new set of shampoo/conditioner/soap. I had to save one day when it was ending during my shower, then I guess the lady finally notice it was over and replace it. But since the new conditioner was not used, she took away the next day!! I'm not kidding!!! It's just craazy! . Your minibar is never refilled. it's been 6 days and I'm consuming what's in it but it's never been refilled. . I think they don't refill anything, same thing with laundry. I've had to request laundry bags twice and they still send me only 1 bag/form + it doesn't get refilled after room is cleaned! . The Gym hours are bad and the equipment is dirty full of dust, one of the elliptical has pieces falling apart. . The elevator has 1 single 15-sec advertisement that repeats over and over and over... on the second day I couldn't hear it anymore. Now that I'm on my 6th day with 4 more to go I've created a barrier, I just block it. . There was not a single pen and paper on the room. . There is no paper tissue (Kleenex) in the toilet - and the toilet lights are terrible. . Ow! And the power outlets turn off when you leave so you can't leave anything charging in the room!! hahahaha just bizarre!!! . When you ask for room service (by the way the choices are LAME), remember to ask for salt!! They NEVER send it. I've ordered every single day... Today, the 6th day I ordered in advanced. . And don't be shy, you can hear every time the guest upstairs flushes and takes a shower. It is VERY loud. BTW, get use to noise, as this is a very noisy hotel. . Ah and the water, every time the upstairs guest flushes or is taking a shower, your water pressure decreases considerably! That are probably more details but I think these are enough reasons for you TO DON'T STAY HERE!!!! Really it's been the worst decision I made. And worst of all: they made me PRE-PAY the reservation without refund!!!!! So I can't leave and go anywhere else!!

Ưu điểm: Staying at this hotel during our four days and three nights ( fron May 7 To May 10 at Room 407) in Medellin was a not so good and it is very far from being the best hotel in the city. Breakafst was good, the room was olds, they need to renew the facilities.

Khuyết điểm: However things got worse when we got home in Miami back from Medellin and realized that and Iphone5 and an IPod were stolen from one of our bags while we were at this hotel.

Ưu điểm: Very professional staff, all of whom knew English of varying degrees. Comfortable and large room, along with a very large bathroom. Excellent and bountiful breakfast. The location is really perfect- right off the main area of nightLife in El Poblado, but far enough out that the noise and crowds at night were never an issue.

Khuyết điểm: The remote control is impossible to understand. Oddly, it controls both the television and the window shades, though it is set up as a normal looking tv remote. I know that’s a small issue, but it was quite frustrating.

Ưu điểm: great location high ceilings good service quiet room

Khuyết điểm: moldy shower curtain sponge pillows sheets didn't feel like all cotton breakfast buffet needs attention $50 to add a guest (room was only $80) bathroom needs to be renovated

Ưu điểm: Staff was amazing, pool was great (bring a swim cap or buy one for 10,000 pesos), rooftop bar was beautiful, room service was great (and quick). The hotel is connected to the best mall in the city so we were able to pop in as needed to pick things up without needing to get in a cab. It was a wonderful experience.

Khuyết điểm: Construction around the mall confused our cab driver when we first got there but that was a minor drawback.

Ưu điểm: Great choice for business travelers or if you like to have some quiet time while exploring the bustling city of Medellin

Khuyết điểm: not the most charming place but solid facilities and service

Ưu điểm: The staff was very friendly and very helpful , especially Claudio and Daniel. The Tesero Shopping Centre alongside the Hotel offers whatever you need. The area of El Poblado where it's located is the cleanest and safest of Medellin (also the area where you will find the most tourists).

Khuyết điểm: Nothing. Everything was great.

Ưu điểm: Comfort and breakfast

Khuyết điểm: Communicating in English

Ưu điểm: Located in one of the wealthier part of the city, just above a huge shopping center where you can find all international major branches. The rooms are big as well as the bathroom. Great rooftop where there is a bar, gym and swimmingpool. The breakfast buffet is really nice.

Khuyết điểm: The gym could have some dumbells

Ưu điểm: Location and cleanliness

Khuyết điểm: I’m still waiting the invoice

Ưu điểm: The rooms are very clean and comfortable

Khuyết điểm: This is the second I stayed there, and the service and the people working there are just awful. I thought the first time I stayed there might have just been a coincidence, but after the second time I know that the service culture at this place is just terrible. Everyone behind the desk seems annoyed at you for coming. They’re often sitting behind the desk talking to each other like you’re not even there. They lack the kindness of many other places and hotels of this reputation. Both times I’ve stayed there I needed receipts with the company’s name and they tell you they will email them to you but they NEVER do, unless you call and insist which is obviously such a bother. I had to call three times. The first two I was told by whoever was u happily picking up the phone that they would personally make sure I get them and never did, until the third time. Overall a real pity because it’s a nice hotel and very comfortable but the service is just awful.

Ưu điểm: The view from the hotel and the room size

Khuyết điểm: The hotel can be noisy at night with what seemed like a lot of part goers staying there,