Khách sạn ở Garden Grove

Ưu điểm: It was clean, convenient for our conference, room was comfortable, staff and service was above expectations. Hotel food/restaurant/bar was good. Also close to other restaurants.

Ưu điểm: The hotel has an amazing staff. The two restaurants are very good and offer really good food unlike most hotel restaurants. We had the one bedroom suite and it was very clean. The hotel has its own shuttle bus going to and from Disney check out is at 1200 am. I paid $170 per night and it was far better than the Fairfield inn by Marriott which is located right across the main entrance to Disney Land. There is a Starbucks inside the hotel!!

Khuyết điểm: The prices in the little store of the hotel are somewhat ridiculous but it is a great hotel. Parking is rediculous with $27 per night. One Bus is not enough during peak hours to get guests to park.

Ưu điểm: Great Hotel. Good Facilities.

Khuyết điểm: $28.00 to Park my car was a bit much

Ưu điểm: This was our first family trip ever. My girls absolutely loved the kid friendly bunks. It was so nice that mom and dad could say good night and close the door and watch tv. We also enjoyed the convenience of a shuttle to Disney. All in all, it was a great experience.

Khuyết điểm: Parking for $28?! Yikes! This alone makes me re-think coming back.

Ưu điểm: Easy access via shuttle which is convenient.

Khuyết điểm: The shuttle/parking should be free for guests... I wouls have given an extra star for the extra value.

Ưu điểm: Room and hotel overall were very clean and the staff were consistently friendly, helpful and professional.

Khuyết điểm: Price of food within the hotel restaurant was beyond exhorbitant...ridiculous...but otherwise we had no issues.

Ưu điểm: Rooms and Resturant

Ưu điểm: This is our 4th stay in Hyatt regency orange county this represent how we are loyal to this hotel we just feel like home

Ưu điểm: The hotel lobby was beautiful and the employees were very nice. We had 3 different groups of family coming in and the person who checked us in gave us top notch service and was able to let us check-into our rooms early. He even let us have free shuttle tickets for everyone for Disneyland. I definitely will be back. With a group of 12 of us it was much easier to have the breakfast buffet at the restaurant in the lobby. it turned out great!

Ưu điểm: The place was clean and very airy and open.

Khuyết điểm: Lobby bathrooms were small and staff was very short with understanding kayak definitions of The room

Ưu điểm: The staff was AMAZING there! we loved out stay.

Khuyết điểm: The hotel is a bit dated but it was a great value for the deal we got.

Ưu điểm: Loved the location, room cleaness, staff was very friendly and bed was confortable.

Khuyết điểm: Breakfast buffet was a bit over priced.

Ưu điểm: Room was clean and just as advertised. Front desk Staff was helpful and went above and beyond to send balloons and cookies to our room for my son's birthday. Breakfast was outstanding each morning and the breakfast staff was amazing. The workers never stopped moving- cleaning, replenishing, and even handing out stickers and activity sheets to the kids! Location was great- quick shuttle ride (additional ticket required) right up to the gates of Disneyland.

Ưu điểm: The 2 room suite is wonderful with a full kitchen.

Khuyết điểm: The floor in the breakfast area was sticky both mornings we were there. Spills should be cleaned quickly to avoid this.

Ưu điểm: Great staff and welcoming lobby with fun options for kids. Breakfast was wonderful!!!

Khuyết điểm: Would prefer to have a restaurant or eating options in the hotel.

Ưu điểm: The location and the complimentary breakfast.

Khuyết điểm: there were only 2 elevators. It became very crowded at times. They had women competing in a competition that was not family friendly attire.

Ưu điểm: Staff was very helpful in answering all of our questions. They were out of tickets for Disney but did get us taken care of for shuttle passes. Room was clean and bed felt great after a long day at the park. The provided continental breakfast was good, wish the hours went a little later for it.

Khuyết điểm: Had to pay for parking which seems to be an annoying trend that's becoming common with hotels. Just another fee they tack on to a ton of others. Most people who travel have a car when arriving at their hotel-seems unfair to pay to park where you're staying.

Ưu điểm: Good full breakfast included. Muffins and waffles are excellent. Eggs are ok. Large mini-fridge! Well running ice machines for your cooler if needed. Clean rooms and hotel. I loved the pillows too.

Khuyết điểm: PARKING is terrible and NOT free! Pretty much full and spots open are only open because they are too small to fit any kind of car. I drive a fairly narrow mini van and it was hard to find a spot wide enough to park and get out the front seat. Beds are a little on the firm side, would have liked a softer bed. Elevators for some odd reason don't have up and down indicators outside while waiting, so sometimes you get it and it's going up when you wanted down, etc. Trash cans are right in front and just below the elevator buttons. So if you are in a wheel chair or have bags in your hands it is hard to get to the buttons. Rates were way too high for this level of stay, making the value low. I wanted to try something new but this was a mediocre change.

Ưu điểm: Facilities were very clean. The location was very convenient. The shuttle was a quick 5 minute ride to Disneyland. It was about a1 hour drive (with traffic) to Universal Studios.

Khuyết điểm: Bed was a little stiff and the pillows were very squishy. If staying for a while and you like to unpack, there's only an armoire.

Ưu điểm: Nice shower, breakfast, and bed was comfy. The staff was amazing.

Khuyết điểm: Several surfaces in the room were sticky so I had to wipe them down with a wet wash cloth before settling in.

Ưu điểm: The kids had tons to do. Water park is super fun, as are many other activities. The food was uniformly good-- not great-- but better than expected. The staff is really friendly and very well trained. All in all, we were quite impressed.

Khuyết điểm: The buffet is overpriced and totally mediocre. The furnishings in the rooms couldn't be more basic. I get that the theme is "woodsy", but all the wood makes the place look like it was decorated in the early 90s.

Ưu điểm: Obviously you come to this resort to use the water park features, and they are totally awesome

Khuyết điểm: Bedding and room service options could have been a little enhanced

Ưu điểm: The water park was lovely. My kids had a lot of fun playing in the different areas. The extra activities add up in price but it's good to have variety as we needed a break from the water park sometimes. Although I found it small, our kids loved our room since they had a bunk bed in their own little area. The different activities provided by the staff are really cute (face painting, balloon animals). Most of the staff we encountered were really nice and helpful.

Khuyết điểm: Sudden shut down of different areas of the water park without explanation. The ice cream/breakfast shop at the lower level are staffed with young people who could be better trained. One told me that the price of tea is the same throughout the lodge ($3.34 small cup). Dunkin' Donuts, which is only one level up, charges much less. Towels and food are not cleaned up so it is hard to tell which chairs and tables are free to use. A hot tub would be nice.

Ưu điểm: Family friendly especially for little kids.

Khuyết điểm: Choice of food within the facility; carpet appears worn and dirty.

Ưu điểm: I loved everything about this lodge. Check in was easy, getting around was easy and the entire staff was very welcoming and accommodating. We enjoyed our stay. We hated to leave.

Khuyết điểm: There was nothing I can complain about. The lodge exceeded my expectations.

Ưu điểm: My son and I loved the water park, the food etc.

Khuyết điểm: The staff needs to be trained for better customer service.

Ưu điểm: Great waterpark and entertainment for the whole family

Ưu điểm: This hotel is totally kids friendly, my kids had the time of their life's. We will definitely be coming back again.

Khuyết điểm: I don't like that kayak doesn't tell you when you bokk this hotel, that it only includes the hotel and not the water park, to our surprise when we arrived we had to pay $150.00 just to use the park.

Ưu điểm: Atmosphere and the hotel is nice

Khuyết điểm: When my daughter was checking in, the people at the front desk were just a pain and no courtesy.

Ưu điểm: Great facilities. Great breakfast. Great room. Great cocktail hour every afternoon (rude bartender).

Khuyết điểm: $15 per night for parking (they didn't mention that when booking). The bartender at the cocktail hour was very rude.

Ưu điểm: I was so grateful they put out Cold Cucumber water ( also reg and another flavor) on the HOT days. It was refreshing and very Appreciate! I've been staying at this location when I'm in the area and will continue to.

Khuyết điểm: The only One thing I could say is the elevator was out... made it hard... but it was fixed by the next day.

Ưu điểm: My child loved the lion in the atrium :)

Ưu điểm: Great location, love the made to order breakfast and the gift shop on site which had Disney gifts on sale

Khuyết điểm: Chairs in the room were falling apart, hole in the wall was a horrible patch job with a weird yellow gloss on it that made it look gross. It's a nice looking hotel just not well taken care of

Ưu điểm: Loved the hot breakfast! Service was excellent!

Khuyết điểm: The pillows were uncomfortable.

Ưu điểm: Poorly maintained aging facility. Old carpets, old bathroom fixtures and beds. Very aged looking. Doesn’t meet Hilton quality in my opinion.

Khuyết điểm: As above.

Khuyết điểm: Pretty aged facility...

Ưu điểm: Great hot breakfast as well as evening reception meal. It was close 5min drive to Disneyland Resort parking.

Khuyết điểm: Paying extra for hotel parking, $12/night.

Khuyết điểm: The walls are very thin and you can hear everything going on in the next room

Khuyết điểm: A/C was extremely loud every time it turned on, couldn't sleep at night.

Ưu điểm: Friendly staff, great room, hi quality linens. Our expectations were met or exceeded at every turn.

Khuyết điểm: It was a little far to Disneyland (about 1.5 miles). Convenient shuttle though.

Ưu điểm: The rooms were spacious and very nice. The hotel staff was friendly, helpful and accommodating.

Khuyết điểm: The pullout bed was extremely uncomfortable and hurt my back.

Ưu điểm: front desk was professional and courteous. Very helpful and worked in a timely fashion to meet all of your needs. Special shout out to Julio for going above and beyond to help us out. Breakfast with Leo was outstanding.

Khuyết điểm: Nothing

Khuyết điểm: Either book a room or the hotel itself, failed to book my room properly. Spent over an hour on the phone trying to figure out why my reservations were not placed. The hotel desk even had the nerve to tell me to come back in the morning to correct the issue when I pre paid the room. I will never stay at this hotel nor will I ever use book a room.

Ưu điểm: Room size and layout

Khuyết điểm: The entire hotel was soooo hot!!! Air in room never got below 72

Ưu điểm: Beautiful decore, large rooms, comfortable bed. I couldn’t have asked for more. Room service was great, our breakfast in bed was delicious.

Khuyết điểm: There was still a charge for self park.

Ưu điểm: The AC and staff

Khuyết điểm: The room seemed to have nats in the room. Near the bathroom area as well as the beds. There was also a flea when we had gotten in the room that we had to kill. I paid over $600 for a family suite and I will not ever do that here again. It was not worth my money. The bathroom was beyond small. Let alone the sink wasn't in the bathroom so anyone who used it was bond to wake up the people sleeping as there's no door. I could've stayed down the road for a lot less with a much better experience. I will be doing so next time and not returning here.

Ưu điểm: Great room, great value, great location

Ưu điểm: Excellent facilities, friendly/helpful staff, spacious rooms, and great location!

Khuyết điểm: No microwave in the room. Beds need upgrading.

Ưu điểm: Nice rooms, great breakfast buffet, courteous staff, great shuttle service. The waitstaff in the restaurant were top notch, specifically Jose C!

Khuyết điểm: Dinner selection was limited, expensive, and average. Parking is $12 per day, which is ridiculous considering the hotel is ~1 hour away from the LAX airport and all but requires renting a car. Carpeting & interior decor felt a little dated.

Khuyết điểm: should be a microwave in the room since there is a fridge. no complimentary breakfast. only 3 washers and dryers.

Ưu điểm: Friendly, helpful staff

Khuyết điểm: Hot water could be hotter

Ưu điểm: I like the location of the hotel. it was convenient40 z traveling around easy traveling around the area. In addition, it was near a strip mall and a wide variety of restaurants.

Khuyết điểm: I was under the impression that it was a non smoking hotel. I woke up two days in a row with my newborn's hair smelling with the stench of smoke from the comforter. The staff were not friendly. they constantly asked my two ethnic teenagers for their room key each time they entered the hotel. And once they took the key from my son when he was trying to use the vending machine to verify my name on the reservation before returning it back to him. lastly when I was attempting to get the continental breakfast, I learned that you had to pay for the breakfast. For some reason my son and i were picked out randomly amongst an entire crowd of people to be asked for a buffet a ticket.I inform them that I thought it was included being the fact that a majority of hotels I have stayed in have always included continental breakfast. Instead of her explaining to me nicely and in a professional tone, the staff member it loudly and rudely told me" you don't have any money you have to pay to eat here" I was so embarrassed that I just put the food down and walked away. of course I have money to pay for the breakfast if I have money for the hotel duh! She could have kindly informed me that it was not included with the traditional hotels day and that a buffet voucher can be purchased at the front desk or bill to my room. I just found it strange that she picked us out of the entire crowd to ask us.i did not appreciate her loud talking me. I also did not appreciate the other staff members standing around me and my son as if we were going to cause a commotion.amongst a few other things that take too much time to mention, I just decided to come upstairs and pack my bags and leave. I decided to stay at another hotel for the rest of our trip. such a disappointment

Ưu điểm: Breakfast crew. Excellent.

Khuyết điểm: Having to pay for daily parking when the Hampton Inn next door had free parking!!!!!

Ưu điểm: Good location, clean rooms, pleasant staff.

Khuyết điểm: Parking fee, housekeeping was still cleaning rooms at 5:00 p.m.

Ưu điểm: the facilities were pleasant looking

Khuyết điểm: the bedsheets and pillows smelled like really bad perspiration, they were not clean and fresh smelling

Ưu điểm: Quick check-in and check-out. Staffs were friendly and welcoming. The room was very clean. The hallway had an Indian curry-like smell.

Khuyết điểm: The furniture is somewhat beginning to feel old with chipping, wood stains, etc.

Ưu điểm: I will make sure to stay here again.

Khuyết điểm: They don’t have enough trash cans in the room. We had accumulated a lot of trash and maids didn’t come to pick up trash

Khuyết điểm: House keeping was not thorough with the cleaning.

Ưu điểm: The staff was great

Khuyết điểm: All I could say it wasn't even a big deal that the parking meter thing wasn't working..

Ưu điểm: Comfort , and facilities close by to several attractions

Ưu điểm: Beds were great, very quiet rooms, Rooms were big and the Dorm Fridge and Microwave were just big enough to keep some cold beverages and make some hot snacks. Had a minor issue with the remote for the TV and they totally handled it... Folded up the blankets because I don't like the weight, when they made the bed, they understood and didn't put the blankets on... GREAT!

Ưu điểm: Decent stay for a couple days. Very close to Disneyland. Towels were not new and felt scratchy. Beds were comfy. Bedding seemed old as well. Room was spacious.

Khuyết điểm: Towels, pillows, overall old feeling to room. TV remote didn't work

Ưu điểm: I liked that I was close to disney land. The front desk lady was really sweet with me. The beds were pretty comfortable and it was a natural hotel stay.

Khuyết điểm: I didnt like that there was never any parking late in the night. I also didnt like that there is a 100$ deposit due at the time of stay. Just copy the debit card and that should be good enough. I needed my 100$ in order to spend it on gas and disney.MAKE SURE you know this before you book your hotel. Other than that, meh. The breakfast doesnt contain much either.

Ưu điểm: I stayed here for 4 nights while on a trip to Disneyland. The facilities were clean and tidy. The employees were friendly and helpful. While I was in the parks my mom stayed at the hotel and utilized the pool and wifi. She liked that the hotel is far enough from the parks, where there was no one at the pool. It was well shaded and in it's own area. She liked the comfort of the hotel. The beds were comfy and I enjoyed my stay.

Khuyết điểm: The breakfast could be improved. It was cold cereal, oatmeal, toast, and fruit.

Ưu điểm: The beds were comfortable, quite and clean. Staff was friendly. Only a 10 minute drive from Disney.

Ưu điểm: It was very rundown , they're were insects In the bathroom and mouse droppings in cupboard nasty !!!

Khuyết điểm: The beds looked like they were 20 years old as well as the linens

Khuyết điểm: Building, pool and room was worn down looking.

Khuyết điểm: The front desk women will not help you with reserving a specific room or area regardless of how early you contact them. If you are lucky enough to get any man working in the office, you will get better service and they will make an effort to work with you. I stay here at least twice a year for a week at a time so I know what to expect. Service staff is great.

Ưu điểm: It’s cleen.

Khuyết điểm: No breakfast and The internet is very poooooooooooooor, and some time Some of the inhabitants opened the doors.

Ưu điểm: Very good for the price and also good wifi that I need for work.

Ưu điểm: Location, cleanliness, and comfort.

Khuyết điểm: My kid left a pair of sandals at the pool over night. The next day it was gone, the staff said they did not see it.

Ưu điểm: Location

Khuyết điểm: The room are smelly and construction are noise in the morning. At 7:00am you can hear the noise. It's so loud. Phil

Ưu điểm: Sleep

Khuyết điểm: Sheets

Ưu điểm: I cancelled my stay because the hotel was not as advertised. The front desk representative was very nice and offered to cancel my reservation at no charge, then helped me with Hotel.com to cancel with a full refund.

Khuyết điểm: I cancelled because the hotel advertisement claimed to have a microwave in the room and it did not. The hotel blamed Hotel.com for the wrong advertisement and only has a microwave in the breakfast area for everyone to use. This was not acceptable to me.

Ưu điểm: The location was close to a Starbucks and Disneyland park.

Khuyết điểm: The facility is next to a crack motel, the room was not clean, hair all over the bathroom. Mold all over the bathroom ceiling. The shower curtain was falling apart. The most annoying thing was that the AIR CONDITIONING DOES NOT WORK. The view out the window is of a large pile of rubble and garbage, and a sh*tty apt complex, lovely. Also, on the last night of our stay the "maid" failed to leave any towels. And lastly, the king size bed was hard as a board. What a nightmare.

Khuyết điểm: - Not so great customer service. They would make up any excuse just to get you off their back - No cable as advertised - No Wifi as adverstied

Khuyết điểm: My kids got bitten everywhere in their bodies by some kinds of bugs.

Khuyết điểm: It was a good stay

Ưu điểm: Dirty, nasty, and I could say that not even hotel. Misleading pictures and information. Hope you take it off from the your website.

Khuyết điểm: I suggested to remove the title as hotel and but parking lot.

Khuyết điểm: The room smelled the walls are filthy the sheets were stained the curtains were ripped. And the price advertised on the website isn’t what I paid they over charged me during check in and I couldn’t cancel since I was already there I had no choice but to over pay since I traveled from 2 hours away. Now I now just to go with a more high end hotel at least I’d get my money’s worth.