Khách sạn ở Garden Grove

Khuyết điểm: I requested for a pull out bed, did not get one. The water in the shower was very not functional.

Khuyết điểm: Price was over what was quoted, got a different room then I made reservations for, food was terrible, not enough lighting or outlets, carpet was filthy. For the price was expecting so much more.

Ưu điểm: Location was good and hotel well equipped.

Khuyết điểm: Extremely small rooms. Not enough storage room for luggage and not enough seating in room.

Ưu điểm: The staff was nice

Khuyết điểm: The rooms were old and dirty, we had a clogged shower and it was dirty. The beds were hard as a rock and the bedding was really ruff. The outside looks amazing but when you get to the rooms they are run down not worth the price we payed. We also had to pay for everything $30 a day for parking and a $250 hold plus breakfast one day was $100 not worth it. We arrived for check in at 5pm and our room was ready we had to wait almost 2 hours after traveling 12 hours we were exhausted and wanted to rest. They waved out parking fee but still was not a great experience. There was also a cheer camp going on and it was crowded a.

Ưu điểm: The room was clean and comfortable

Khuyết điểm: Nothing they said was in the bathroom was there, no toothbrush, no toothpaste, etc, except soap and towels.The bath tub had a dirt Stain.

Ưu điểm: I love the service. It was nice to be greeted daily.

Khuyết điểm: The rooms are small. We had to wait in very long lines for the elevators. The rooms, especially the restrooms were dated and old. It was way overpriced for the quality of room. The shuttle service for Disneyland was ridiculously expensive when an Uber costs a minimal fee in comparison.

Ưu điểm: Spacious rooms and nice beds. Pool area was nice and the gym

Khuyết điểm: Didnt find any nice restaurants close by, but the downstairs restaurant was ok.

Ưu điểm: Loved the amenities that were offered in the room-very much appreciated the lighted makeup mirror that I borrowed. The service was excellent- very fast and responsive. And we loved the gym-it had everything we were looking for!!

Ưu điểm: buffet

Khuyết điểm: bathroom fixtures: old toilet ( low and small) Not good for elderly guests. shower out of date!

Ưu điểm: The staff

Khuyết điểm: The room was a little dark

Ưu điểm: Great swimming/activity area with many activities for everyone. Our kids loved the pool and fire pit (to cook smores).

Khuyết điểm: The cost to be park overnight was expensive.

Ưu điểm: It's beautiful, the food is excellent, the rooms are spacious, the staff is kind and friendly, the servers were personable I could go on and on...

Khuyết điểm: Nope!

Ưu điểm: Staff breakfast and also parking

Khuyết điểm: Elevator wasnt working was a hassle for customer to go up and down the facilities

Ưu điểm: The beds were comfy, the coffee was good. The manager Kim was very rude, and distespectful.

Khuyết điểm: Only one elevator was working while we were there on are stay, it was also very noisy. The bathroom had no ventilation. Kim, was not very pleasant, and rude. I understand she has a job to do, but she wasn't very nice or accommodating for a couple arriving from a 6 hour drive. I understand I didnt stop by the bank, my mistake. She told me I couldnt stay there because she needed a card which was fine. Being so far away I began to ask about a co-op bank for my credit union, and asked for help, she walked away, and another gentle man, helped me find one, which wasnt one I could use, but i found another one, another 20 minutes away. So I made the deposit money at a co-op bank, again arrived about 47minutes later why her staff (men) loked at me like of I was a criminal. Only half the money was available, she said She needed it all this time I was exhausted and told her please, the money is there, showed her and explained that there was a hold on my card. She rudely said ok, she'll let us stay. Horrible customer service, the day before checking out I spoke to another gentle man who was very nice and understanding, called my bank and explained things and paid my bill. Told him Kim was rude, and explained the situation, being an out of towner this place was great the first time, but I wont ever stay here again.

Ưu điểm: Great comfortable rooms for a family of 5 ( 2 children 1 baby) stayed in family bedroom suite with kitchenette lounge area with pull out sofa balcony 2 queens in bedroom and baby pack and play. There’s a pool and breakfast . 5 min Uber to disney. They had washer and dryer that was so great for a family staying several days.

Khuyết điểm: The elevator was sometimes crammed

Ưu điểm: Check in was fast, room was ready when we arrived, location in proximity to Disneyland was great, restaurants all around with fast access, room was clean and roomy for a family of 4 (2 adults and 2 children), breakfast was good but I suggest you go early

Khuyết điểm: Only 1 elevator was working, parking in the back was a little sketchy so try to find a parking in the front of the hotel. Overall it was a good stay.

Ưu điểm: Location was good, eateries around, friendly staff, shuttle service to Disney.

Khuyết điểm: Breakfast was a bit disappointing at times. The food provided was adequate but often ran out and it seemed there was not enough staff to keep up with the mess and restocking the food.

Ưu điểm: Comfortable bed

Khuyết điểm: Clean rooms

Ưu điểm: The bedding was nice and comfortable. The housekeeping did a great job. The kitchenette with a fridge was very useful.

Khuyết điểm: One of only two elevators didn’t work. Luckily we were only on the second floor. But with two little kids, had we been higher up, we would have needed to get a refund and find a different hotel Because getting the last elevator took way too long. We had to use the stairs instead of waiting 5 minutes every time we needed to go somewhere. WiFi was weak and didn’t work until I called for a promo code. And the woman that gave me the promo code was very impatient and condescending. Better off just using your cell data. The advertised shuttle to Disney was too expensive to be worth it for a group of over 4. Made more sense to just pay the $25 a day at Disney. And we had to pay for parking at the hotel.

Ưu điểm: Proximity to Disney land

Ưu điểm: Everything

Ưu điểm: The room has been recently updated. Plenty of place to plug in your phones. Plenty of free parking.

Khuyết điểm: When we arrived after all day at Disneyland, we picked up our keys. Our door has blue tape on it and when we entered the bathroom sink tap was on. We were a little disturbed. I looked through all the closets...found out when I called the front desk that Service people had been in our room checking the hot water. Towels had some red spots, bathroom could of used a little more polish and clean up from service people. If it hadn’t been so late, I would of asked for a different room. Things get missed...

Ưu điểm: Comfy beds and a great breakfast!

Khuyết điểm: Parking spaces are a bit small

Ưu điểm: Everything was great. Very clean and nice

Ưu điểm: Comfort

Khuyết điểm: Good

Ưu điểm: I liked that there was enough space for everyone and that the staff was very nice. Breakfast was good.

Khuyết điểm: I did not like that we had to be switched to a different room because our first room had a lot of maintence problems with it. The pool was a little dirty.

Khuyết điểm: Bathroom did not clean at all

Ưu điểm: Price

Ưu điểm: Nothing really. Close to a target.

Khuyết điểm: Mold in the bathroom, disgusting tub couldn't even bathe children. Everything is old and dated. Not very close to Disney.

Ưu điểm: Everything about the hotel was great

Khuyết điểm: The staff wasn’t helpful when it came to helping with bags, were a big family with 19 luggage’s together we asked them to leave our bags at the back till it’s time for our flight, we go to pick up all our bags and the workers did not help us carry our bags onto the cart into our shuttle bus they just stood there watching us

Ưu điểm: The checkout person was the best.

Khuyết điểm: They don't have enough parking. They use parking at other hotels for overflow. They should have employees park in there overflow. People who are handicapped had to walk a long walk with walkers , canes or wheelchairs. Then to pay the price and walk that far was crazy.

Ưu điểm: Great staff and welcoming lobby with fun options for kids. Breakfast was wonderful!!!

Ưu điểm: The size and layout of the 2 bedroom suite were good for our family's needs. Staff was pleasant and helpful.

Khuyết điểm: Refrigerator leaked - I think from the freezer. Carpet and couch had a few stains that needed to be cleaned/maintained better. Dining table chairs had cracking and peeling seatcovers that need replacement. Age and wear of the furnishings was apparent. New furniture/renovation needed IMHO.

Ưu điểm: Staff were helpful. Pool was warm

Khuyết điểm: Bagels and muffins at breakfast could be fresher

Khuyết điểm: The fact I couldnt pay with both cash and card

Ưu điểm: Very nice location and very cooperative hotel team! Had a wonderful stay and highly recommended for families.

Khuyết điểm: Nothing

Ưu điểm: Location

Khuyết điểm: Terrible smell.

Ưu điểm: It was just as expected and water park was a blast. Decor was adorable.

Khuyết điểm: The wands purchased only worked in a few items unless you purchased the additional scavenger hunt. The price of the wand should have included the scavenger hunt. Also maybe healthier food choices would be helpful.

Khuyết điểm: It is beyond expensive. They charge insane amounts for EVERYTHING!!!!

Ưu điểm: Good place for kids.

Khuyết điểm: Paid for family suite and got a double room with no features like a suite, talk with front desk people but they blamed it on booking site. Pool area very slippery, around 30 people fell in a period of 8 hours.

Ưu điểm: Amazing

Khuyết điểm: No

Ưu điểm: Lots of activity for kids indoor and outdoor

Khuyết điểm: I think they should open windows or door in the close area . Really strong smell of chlorine. And even the rooms the window doesn’t open.

Ưu điểm: I loved my kids have a lots of fun Excellent place clean the rooms nice and clean all the employees verry helpful i loved

Ưu điểm: water park

Khuyết điểm: the rooms are so little for the price ..

Ưu điểm: Kids had a great time

Khuyết điểm: No outside food

Ưu điểm: water park

Khuyết điểm: water park is too crowded and waiting for your turn for slides is long

Khuyết điểm: Price per night

Ưu điểm: Very friendly staff

Khuyết điểm: Returning towels if not they will charge you.

Ưu điểm: We thought this was a really cosy hotel. The staff were very friendly and accommodating, the beds were comfy, and the location was great to get to and from Disneyland and restaurants in Anaheim.

Khuyết điểm: The rooms could've been slightly larger, they were pretty small.

Khuyết điểm: When your parking lot is full there is no where to park.

Ưu điểm: They over charged me. They charged me 166$ after I left. Not sure why. I'm filing a claim on it .

Ưu điểm: The staff was so nice and professional. The reception staff were so helpful went beyond. The food for breakfast excellent, and fit our dietary expectations.

Khuyết điểm: Nothing

Ưu điểm: Location was close to the Disneyland parks.

Khuyết điểm: No bathroom fans, echoing halls

Ưu điểm: The location, facilities, price, and Ashley asked what they could do to make our stay better and they did it!!

Khuyết điểm: We had to get our own coffee for breakfast

Ưu điểm: I loved that it’s very close to the Disneyland parks.

Khuyết điểm: N/A

Ưu điểm: Ideal location. High value.

Khuyết điểm: I wish stairs were easier to locate and use - using elevator all the time is unnecessary.

Ưu điểm: It was nice to have fridge and coffee pot in the room.

Khuyết điểm: This is not a 3.5 star property in my opinion on. At best its a 3 really a glorified 2.5. Although there is food available - its limited to times and very limited menu. Breakfast that you have to pay $13.95 for is really not that good.

Ưu điểm: It feels like family atmosphere

Khuyết điểm: Parking lot short, have some trouble to get parking space

Ưu điểm: Location and amenities

Khuyết điểm: N/A

Ưu điểm: Short drive to Disney Parks, Shuttle stop really close to hotel lobby, and plenty of parking spaces available at night! ... Spacious room and comfortable beds.. overall a great experience!

Khuyết điểm: I was disappointed that there is no "complimentary breakfast". For the price, you would expect not to have to pay that much for a breakfast. This would prevent me from staying at this hotel again. I would choose one with complimentary breakfast.

Ưu điểm: Good Breakfast. Beds comfortable. Great location.

Ưu điểm: It was very comfortable.

Khuyết điểm: The staff seemed to pick and choose who they gave early check in to. I asked for early checkin and was told no in the next line was my friend and was checked in early only when I told them that we knew each I was allowed to check in early.

Ưu điểm: It was clean, friendly staff, shuttle bus free breakfast

Khuyết điểm: That we had to pay for the shuttle bus when we are guests at the hotel.

Ưu điểm: View of fireworks

Khuyết điểm: 1-1/2 hour check-in ...charged my credit card twice for deposit. After 1-1/2 hours standing at the front desk, they called my credit card company to drop the $400 hold they put on my card. This embassy suites does meet normal standards expected.

Ưu điểm: The breakfast was amazing with loads of varieties to select from. The staff preparing were great and the room was pacious and clean. The view from my room was so fantastic and i loved it. Would lodge there again if i get to town.

Khuyết điểm: The lifts i think arent enough for the number of people who visit. Apart from that it was fantastic!!!!!!!!! The corridors werent too clean but i can understand because of the busy nature on the days we visited.

Ưu điểm: I liked the fact that the room was clean overall and the staff was so responsive. There is a no pet policy!!! I'm not a fan of seeing dogs and other pets in elevators and everywhere I go at a hotel.

Khuyết điểm: The breakfast was mediocre. The omelets weren't that good and some of the food tasted like it was from leftovers. The housekeeper didn't leave us any wash clothes and towels on our last night.

Ưu điểm: Happy hour and staff is amazing.

Khuyết điểm: One my favorite hotels

Ưu điểm: Well it's a Hilton hotel. It h

Khuyết điểm: The elevators service, wasn't taught out well. Check clerk was not very welcoming, and not very informal of the transaction, or pointing out Highlights to accommodate the stay.

Ưu điểm: Food staff was very courtious

Khuyết điểm: Force of air conditioner air on face all night in bedroom

Ưu điểm: The space

Khuyết điểm: Omelets Front lobby under construction Bathroom inside room out of order

Ưu điểm: Good location. Happy hour was good.

Khuyết điểm: Room was dusty

Ưu điểm: Got to watch Disney fireworks from room.

Khuyết điểm: Not convenient to freeway. Breakfast was not very good.

Ưu điểm: Everyone was friendly

Khuyết điểm: We didn’t get any of the chocolate chip cookies

Ưu điểm: Absolutely nothing!

Khuyết điểm: Swimming pool was dirty. Hotel is old and dated. Toilet kept getting stopped up.

Ưu điểm: I liked the separate living & sleeping area.

Khuyết điểm: Parking fees.

Khuyết điểm: dirty bathroom when we came in. smelly corridor.

Ưu điểm: The room was comfortable and I was pleasantly surprised that we had a separate lounge room and bedroom. The Breakfasts were great... Loved being able to have eggs with a mexican twist. Staff were awesome and went above and beyond!

Khuyết điểm: That people could see in the room very easily.

Ưu điểm: The receiving staff was very nice and polite and was very helpful.

Khuyết điểm: The room need a little bit better cleaning it was Dustin all the furniture the closet doors were not on track

Khuyết điểm: Front desk attendant wasn’t making the check in process easy with a booking.com reservation

Ưu điểm: Close to Disneyland

Khuyết điểm: Dated hotel - carpets, elevators, room, lobby

Ưu điểm: nice for a family

Khuyết điểm: the air condition is noicy

Ưu điểm: Location was good.

Khuyết điểm: The staff really didnt clean the rooms appropriately. And the food was subpar. I was dissatisfied and disappointed, I've stayed here numerous times...

Ưu điểm: The hotel was excellent in all areas.. staff, cleanliness, bbq and pool areas. The breakfasts and happy hours were far above our expectations, and we were able to utilize the hotel shuttle service to Disneyland (for a minimal fee). Highly recommend!

Khuyết điểm: Slow elevator!

Khuyết điểm: Laundry room

Ưu điểm: very good

Khuyết điểm: fresh orange juice

Ưu điểm: Nice, clean, right off of the freeway

Khuyết điểm: Paid 2x’s what I paid a year ago because there were a lot of tournaments in town and they could get it, but same room same breakfast felt taken.! Fold out sofa mattress was miserable!! Hard as a rock, needs replaced or updated!!!!

Ưu điểm: Very clean, staff was extremely pleasant, and the breakfast was very good and well attended to as people used it.

Khuyết điểm: None

Ưu điểm: Staff was very nice . Room clean

Khuyết điểm: Nothing bad to say at all

Ưu điểm: Breakfast was ok

Khuyết điểm: My husband and I barely got any sleep because the people next room kept shouting and banging on the wall. We called front desk twice around and after midnight but nothing really happened and the noise continued. Noise started ince again around 5am. We needed good sleep because we have a whole day of driving ahead of us but I guess a night of sleep is too much to ask for when staying at a hotel nowadays and hotel staff can’t do anything.

Ưu điểm: friendly staff

Khuyết điểm: the room looks like it need a new paint

Ưu điểm: I loved the hotel staff and the help.

Khuyết điểm: I expected better breakfast and a way to reach the bread without hands

Ưu điểm: Staff was very friendly and helpful. Beds were great, nice size rooms. Convenient location. Plenty of parking

Khuyết điểm: The place needs a good cleaning. Carpets were dirty. Cracked sink in my room. Get rid of motion lights in rooms.

Ưu điểm: Everything was great

Khuyết điểm: All good

Ưu điểm: Yes alsome

Khuyết điểm: Nothing

Ưu điểm: Location

Khuyết điểm: Shower head needs repaired.

Ưu điểm: Clean, convenient location, free parking

Khuyết điểm: Be prepared for kids since it’s a close proximity to Disney. The walls are thin so you can hear kids screaming and crying late at night and early in the morning. And, then you get to experience the slamming of doors and running up and down the hallways screaming.

Khuyết điểm: Pay for parking

Ưu điểm: Location. Fridge. Bed. Size of room. Early check in.

Khuyết điểm: Blood stain on pillow

Ưu điểm: Starbucks located in building.

Khuyết điểm: Parking was far and hotel was crowded due to conference.

Ưu điểm: Great help from front desk and housekeeping for all questions and requests.

Ưu điểm: i chose this hotel because of the location (close to one place i need to go), two room suite to fit out need and the reasonable price.

Khuyết điểm: 1) paid wifi and $17 for the parking, even though it stated on the website (which i missed because i did not expected) 2) the coffee machine was in a totally dark place without light, it's very difficult to move because of the connected wire, so i had to use flash light from my phone to operate it 3) i booked the room for 5 people, but the room only has 4 towels, one blanket for the sofa bed (they said they never provide comforter for sofa bed, why can't they leave one in the closet?), two coffees (one regular, one decaf), one set of toiletries. i had to call to ask more

Ưu điểm: Bed where really nice and quiet...

Khuyết điểm: A Bed Bug in ur bed and cleaners didn’t leave any garbage bags in the cans and didn’t refill shampo, body soup

Ưu điểm: Very helpful staff

Khuyết điểm: Wifi not so strong

Ưu điểm: Rooms are clean and staff is very pleasant

Ưu điểm: The size of room , comfortable, and price I paid and check out time

Khuyết điểm: Could have been cleaner and updated

Ưu điểm: Beds were comfortable loved that we could watch Netflix

Khuyết điểm: Coffee maker in our room was not clean Front desk women gave great customer service The male I dealt with later on our first day was not friendly and kinda condescending

Ưu điểm: Love that everything was organized and clean. Many locations were closed by. Especially loved that Starbucks was available at the Hotel.

Khuyết điểm: Not enough time to go swimming.

Ưu điểm: N/a

Khuyết điểm: Beds to Small

Ưu điểm: Location & friendly staff

Khuyết điểm: Some of the bedding had cigarette holes

Ưu điểm: Everything was perfect. The woman who checked me in was so nice. The room was perfect. I was completely at peace here and I caught up on much needed sleep!

Khuyết điểm: The parking was a little tight, but we found a spot late at night.

Khuyết điểm: Breakfast was poor

Ưu điểm: Clean, quiet and comfortable. I also enjoyed having the ability to access my Netflix account on the television. Great staff, very welcoming and the cookies were amazing!

Khuyết điểm: Not a thing to say in terms of disliking it.

Ưu điểm: Staff was excellent, adding an extra night was cheerfully accommodated and we could stay in the same room. There was slight confusion upon checkin but they were polite and did a quick work around and in the morning i was assured all was well.

Khuyết điểm: Parking is conveniently located around the hotel but the lot is small. We found extra spaces in the side area and it still wasn’t a bad walk, so no worries really.

Ưu điểm: Located close enough to all attractions but not in the middle of everything so the traffic wasn't bad

Khuyết điểm: The parking situation was horrible. Main lot is way too small, had to park in the dirt.$15/ day to park in the dirt. Many cars parked in the fire lane making it difficult to navigate the parking lot at night.

Ưu điểm: Location

Khuyết điểm: This hotel is rated 3.5 stars.They took over an hour past the time to check in to give out rooms.The walls in elevators were not clean.I had to have bedding changed due to dingy and stains.Tv wasn't working correct all night. No free breakfast.

Ưu điểm: The hotel was very clean and the beds were super comfortable

Khuyết điểm: The parking was horrible, not enough parking spaces which resulted in having to park in gravel & dirt...if you're paying for parking daily there should be enough spaces

Ưu điểm: It is clean, the staff is very friendly and helpful. It didn't seem crowded even though there were groups staying at the hotel. It was quiet and the room was very good.

Khuyết điểm: Parking was an issue but the staff took care in telling us where to park. They fixed everything.

Ưu điểm: Great location and comfy room.

Ưu điểm: The hotel was conveniently located but they did not have a room ready until almost 5:00pm when check in was 3. I asked for late check out and they said they were not able to do that. I would think that a 4 star hotel would have been able to do something

Khuyết điểm: Please see above

Ưu điểm: One night the maintenance guy had to come b/c tv was not properly connected , and he was friendly & helpful.

Khuyết điểm: Check-in was horrible waited 30 minutes in line at 11:30pm , had to call the two days because they only left 2 towels , at 8am we Could hear the housekeeping knocking doors looking for room to Clean and the vacuum cleaner either next room or the hall

Khuyết điểm: They don’t do house keeping

Ưu điểm: I really enjoyed my stay at this Candlewood location. Ichel and Ahmed were awesome!!! Housekeeping was very helpful when it came to anything I needed. We will definitively be back here next year for our convention. I was pretty please with my experience. Thank you.

Ưu điểm: Lovely suite! Had everything you could need at the property and in the room. Staff were really helpful and friendly

Khuyết điểm: Nothing to not like really. Could do with ice machine but that’s being picky.

Ưu điểm: Great facilities, including free self serve laundry machines, well stocked room including kitchen appliances, comfortable rooms, free parking.

Khuyết điểm: A swimming pool and not having to ask for fresh towels, that should be a given if staying more than one day.

Ưu điểm: The rooms were spacious, quiet and the laundry a bonus. Staff were friendly and helpful. The lending cupboard is a great idea!

Khuyết điểm: There was a strange smell in the corridors and rooms. Could be easily fixed with some aroma diffusers?

Ưu điểm: The Staff were so amazing. We did like the fact that the room was not cleaned everyday as they didn’t need it. We were only there to sleep our days were spent touring the area

Khuyết điểm: Still waiting for deposit on booking even though I paid in full upfront. No response as to maybe why only thing we could think of is the rubbish to which we didn’t know where the bigger bins were so we could empty bins in room.

Ưu điểm: The hotel room was modern big and clean

Khuyết điểm: Not really

Ưu điểm: The full kitchenette was a welcome feature, although I didn't use all of the options,they were available. For some,the lack of daily room maid service might be a negative, but I prefer the undisturbed privacy. Fresh towels are always available.

Khuyết điểm: No restaurants in the immediate area.

Ưu điểm: Very clean. Liked that they had a fuller kitchen with kitchen utensils, etc. Bathroom/Bathtub was a nice size, spacious. Work area was nice since I had to work away from home.

Khuyết điểm: Queen size bed did not seem like queen size. Seemed smaller. Water pressure in shower was on and off, wasn't strong. Customer service during check-in was not friendly at all. Paid for a certain room size and he wanted to stick us in a smaller room.

Ưu điểm: I love how the hotel provided great customer service, clean rooms free laundry, dish soap dishes etc. Everything about this hotel exceeded my expectations as each time I stay at Candlewood.

Khuyết điểm: N/a

Ưu điểm: Super friendly and helpful staff, good location (10-15 minute drive to Disneyland)

Khuyết điểm: There was a strange smell in the corridors and the complimentary coffee was not good

Ưu điểm: Exceeded expectation! Definitely would return, staff was wonderful!

Khuyết điểm: We were woken early by a screaming crying kid next door that cried about an hour and a half. Poor kiddo may have been teething or something and that the parking was a little uncomfortable as we had to park in the back lot.

Khuyết điểm: Valet was incredibly slow, at times i had to wait to even drop off my car. Theyd walk sometimes or not even be around till I found them.

Ưu điểm: It was close to Disney

Khuyết điểm: The staff were rude. They charge $87 to park. They ruined our Disney time harassing me about coming back to hotel to show ID.

Ưu điểm: Rooms were spacious and updated.

Khuyết điểm: Parking lot was an atrocious mess with trash everywhere.

Ưu điểm: Room was clean

Khuyết điểm: Weird smell throughout floor and seeped into room in first day, but I guess there was plumbing issues that’s were adressed immediately. Overall was good experience

Ưu điểm: Pool was nice Night manager  was nice

Khuyết điểm: I added an additional night and instead of joining the reservations, the hotel staff wanted me to leave Disney and come back to present my credit card again even though I presented it and my ID at check in. Then they refused to give my 14 year old a key.

Ưu điểm: location, nice room.

Khuyết điểm: no

Ưu điểm: Location

Khuyết điểm: Problems with check in, did not get room I wanted, hotel was hot/stuffy, staff was not as friendly. Parking is difficult, not enough ADA spots, paid for valet then asked to park my own car when valet was full.

Ưu điểm: Excellent

Khuyết điểm: No

Ưu điểm: Location, parking reasonable

Khuyết điểm: Renovations and elevator area on our floor was messy.

Ưu điểm: Clean Rooms, Nice pool

Ưu điểm: the room was clean, comfortable and quiet

Khuyết điểm: the gym was on renovation. swimming pool need cleaning.

Khuyết điểm: Breakfast was a joke. All they offered was cereal and toast. They had no pool towels. Keys never worked.

Ưu điểm: Wasnt the cleanest facility but was an okay stay

Ưu điểm: Clean nice staff

Khuyết điểm: Breakfast cheap quality, misleading information on line about shuttle to Disney park

Ưu điểm: It was easy to check in

Khuyết điểm: Kids running outside it was really loud we couldn’t sleep in

Khuyết điểm: Very dirty and absolutely no customer service. Carpet seemed to have never been cleaned. My son ran around without shoes for 5 seconds and his feet were black. Bathroom was gross.

Ưu điểm: I could find a parking spot close to the room every time.

Khuyết điểm: One day, they didn’t clean up the room, the excuse was that they were running late, and the maid had to leave. Unacceptable. BTW we had left that day at 7:00 am and returned around 6:00 pm. They weren’t able to provide separate invoices. On arrival, we added an extra guest, they asked us to write the name of the guest so they could update the info; when they gave us the invoice, the name was totally misspelled, and they couldn’t fix it.

Ưu điểm: Location was quiet and facilities were clean.

Khuyết điểm: The air conditioner in our room didn’t cool the room even set at the lowest setting of 60 degrees. Not a lot of creature comforts or little extras but the room served its purpose.

Ưu điểm: It was in a good location, the room was a good size and very clean and confortable.

Khuyết điểm: Continental breakfast should have more variety!

Ưu điểm: The staff

Khuyết điểm: There was cockroaches in my room and when i was going to use a towel a pile of hair fell from inside of it also the bed was really hard and it was difficult to get a good nights sleep. Also the location is good but the entrance and amount of parking isnt

Ưu điểm: location

Ưu điểm: The location, very convenient, clean, staff very nice

Ưu điểm: Caring staff who were polite and efficient

Khuyết điểm: Coffee

Khuyết điểm: The front desk women will not help you with reserving a specific room or area regardless of how early you contact them. If you are lucky enough to get any man working in the office, you will get better service and they will make an effort to work with you. I stay here at least twice a year for a week at a time so I know what to expect. Service staff is great.

Ưu điểm: Nice place and staff

Khuyết điểm: Quick check in

Ưu điểm: Near a lot of good restaurant and the rent is cheap

Khuyết điểm: You have to ask for every single equipment because they never leave it their for you such as hairdryer, cup, so on

Ưu điểm: not one thing !!! NO ice !!! NO BREAKFAST!!!!

Khuyết điểm: No breakfast ! NO coffee! NO ICE! NO roll away bed! there was a cheaper price when we got there $20.00 but we were not offered that price. We will never stay there again!!!! WE could have saved $40.00 off .

Ưu điểm: Very good for the price and also good wifi that I need for work.

Ưu điểm: The room was spotlessly clean. All facilities (A/C, TV, etc.) worked properly. The bed was comfortable and the linens were fresh and clean, though the bed frame did tend to be a bit noisy when I turned over. The bathroom was spotlessly clean as well, and there was plenty of hot water for the shower. I was attending a choir event at a church nearby and the location was very convenient for this event.

Khuyết điểm: I wish there had been morning coffee available on the property as the nearest gas station/convenience store was several blocks away, but this was a minor point. Also a minor point: there was a list of warnings about destruction or theft of property and excessive messing or dirtying the room which would result in financial penalties; I had to sign off the list that I accepted the policy. It was a bit intimidating, but I guess it's just a fact of the world of 2019 for travelers. It was still a good place to stay.

Ưu điểm: Rooms were cute and nice

Khuyết điểm: The walls are kinda thin aha

Ưu điểm: Location convenient and safe

Khuyết điểm: None

Ưu điểm: It was priced well, but not for what you get.

Khuyết điểm: Bathroom door falling off the hinges, bugs all around, bathroom floor filthy, no ice machine.

Ưu điểm: Bed was comfy. Area was quiet. Microwave and mini fridge were a plus.

Khuyết điểm: A little further then I wanted it to be from disneyland.

Ưu điểm: The king room is good totally.

Khuyết điểm: The small room is small, the bathroom was small. I have been stay at different days at the motel, but small room (queen) was to small.

Ưu điểm: location

Khuyết điểm: None

Ưu điểm: It was not in a good location, but the staff was nice and it was very clean.

Khuyết điểm: Location

Khuyết điểm: All rooms second floors should be clean Truely

Ưu điểm: Thoai may

Ưu điểm: Location

Khuyết điểm: Services

Ưu điểm: Close to Disneyland

Khuyết điểm: Cleanliness, facilities and value for money

Khuyết điểm: It's not ramada style

Ưu điểm: Location is near where I was visiting and there are lot of restaurants within walking distance. Room was clean. There's a pool.

Khuyết điểm: Broken bathroom's door knob. Room service was too early. No drinking water provided. No slippers provided. Why was the coffee maker in the bathroom? and that thing has no instruction on how to use.

Ưu điểm: Restroom

Khuyết điểm: None

Ưu điểm: This hotel is great! Convenient location, all staff is kind and helpful. 1st floor is best!!! Will be back!

Ưu điểm: Comfy bed and location

Khuyết điểm: Crystal Lee, front desk staff was very rude and not helpful at all. Need customer service and hospitality training on certain employees.

Ưu điểm: Location was close to Disneyland

Khuyết điểm: Maid had refolded our dirty towels as if they were fresh towels. There was very loud Karaoke at night, along with a horrible smell of burnt food throughout the lobby.

Ưu điểm: Very clean

Khuyết điểm: Nothing

Ưu điểm: Cleanliness and friendly staff

Khuyết điểm: Not much

Ưu điểm: No breakfast.

Khuyết điểm: Shower

Ưu điểm: Clean rooms, convenient for the price you pay and the staff has lots of hospitality.

Khuyết điểm: The location isn’t the best but still ok for a quick visit, it was good for what my family and I had planned for the weekend.

Ưu điểm: only thing I liked was the location to attractions and find itinerary

Khuyết điểm: There was very limited reduced parking noisy pets parking other people smoking smoke coming through the vents the sheets and bed covers had holes smelt acid they were dirty pillows or very hard not enough towels and no good room service where they clean the room they only fix the bed and use the same Lennon's

Ưu điểm: Good location

Khuyết điểm: No coffee macho

Ưu điểm: Staff was very helpful.

Khuyết điểm: The property needs updating and could be cleaner inside and out.

Ưu điểm: I cancelled my stay because the hotel was not as advertised. The front desk representative was very nice and offered to cancel my reservation at no charge, then helped me with Hotel.com to cancel with a full refund.

Khuyết điểm: I cancelled because the hotel advertisement claimed to have a microwave in the room and it did not. The hotel blamed Hotel.com for the wrong advertisement and only has a microwave in the breakfast area for everyone to use. This was not acceptable to me.

Ưu điểm: Big bed

Khuyết điểm: Blood stains on wall and light buttons

Ưu điểm: Clean comfortable room and lots of parking

Khuyết điểm: Had to pay for ice machine

Ưu điểm: The staff was nice to us

Khuyết điểm: The room around us were up all night, load music, and voices. Got up at 3:35am to ask them to please turn down, they turned down from volume 10 to 7... also they charged for ice, come on man!!

Ưu điểm: Everything

Ưu điểm: Manager is very accommodating great guy. Great price with respect on our privacy

Ưu điểm: I liked the area, fast and convenience to get to places. Valued was reasonable

Khuyết điểm: Odors smelled

Ưu điểm: Dirty, nasty, and I could say that not even hotel. Misleading pictures and information. Hope you take it off from the your website.

Khuyết điểm: I suggested to remove the title as hotel and but parking lot.

Ưu điểm: This hotel was perfect for my needs. It was very basic, but that was perfect for me. The room was clean, the AC was cold. This hotel is located relatively close to the beach (less than 9 miles from Huntington Beach, basically a straight shot down the street.) It's right across the street from a Walmart and several restaurants and right next door to a gas station. The price was a great value. All other hotels in this vicinity were substantially more expensive.

Ưu điểm: Clean, comfortable room with a very convenient location. Great price & nice staff.

Khuyết điểm: Noise from a man the Security Guard had to escort off the property. Good Security Guard!

Ưu điểm: The price and location.

Khuyết điểm: The toilet made a really loud high pitch noise when flushing. There are no outlets near the beds so you will have to keep getting up if your phone is charging across the room. Even though there were two people staying in the room, room service insisted on putting one wash cloth in the room. Also there is no alarm for you to check the time, so again you have to get up and check your phone.

Ưu điểm: Staff was friendly and good and safe location I was there with my daughter so I was little worried but it was great location with night guard

Khuyết điểm: They dont have good wifi service Also no refrigerator in room

Ưu điểm: The person that worked front desk they were really nice and explained everything. as well as the security he was really watching every car that came in and left. I felt really safe. It was a great night there./ Lastly, they had no deposit and that was really good.

Khuyết điểm: nothing

Ưu điểm: Great location super close to everything, quiet, onsite security is good for the value.

Khuyết điểm: I arrived back from a night out on Saturday around 2:15am, parked in front of office to ask the lady in front desk if she could break a $10 so I could get some sodas and chips to take to my room, keep in mind it was 2:15am and she rudely said "move your truck out of my driveway now" before I could even say anything. I know it was in driveway but it could have been said a lot nicer.

Ưu điểm: Nearby a Walmart, walking 3 minutes

Khuyết điểm: Old looking room Laundromat system, we cannot pay by cash, the app wasn't working...

Ưu điểm: It was in a good location and the staff was friendly. No bugs!!!!!!!!!!

Khuyết điểm: The room was extremely small, stains on the walls and tub in the bathroom, no drain stoppers in the tub or sink (I almost lost my toothpaste cap), they only left us one set of towels, some of the outlets didn't work, and the drawer to the nightstand didn't stay closed

Ưu điểm: Cheap

Khuyết điểm: So dirty

Ưu điểm: Location was great. Centrally located to where we were going in So Cal.

Khuyết điểm: Unfortunately, the room was a disaster. Fire/smoke detector was missing. Mold all over the bathroom ceiling. Our feet were black after walking around on the vinyl flooring for an hour. Lots of other things broken in the room: frame around TV, baseboards, etc. I realize the this is Motel 6, so my expectations were not high. If I was paying $60 - $80/night then I would have expected this. But, to charge $115+/night is a huge ripoff.

Khuyết điểm: There was a smell in the room, tv was disconnected and cables hidden there was no cover for the toilet

Ưu điểm: Inexpensive motel. It was clean. Nice pool area and small dog park. Very friendly front desk employees. Plenty of dining and shopping options nearby. Clean room.

Khuyết điểm: Not in the best neighborhood. Shifty characters hanging out around the hotel. Difficult to get into parking lot from Trask avenue.

Ưu điểm: Great staff.

Khuyết điểm: Homeless people walking in to the parking lot in the middle of the night.

Ưu điểm: WiFi works.

Khuyết điểm: Armies of ants storming the trash bins in both rooms, the manager told me not to leave food on tables, too ignorant to hire pest control services and deal with he problem. The beds gave me back pain. The refrigerator froze my drinks and they’re not adjustable. The TV remote stopped working, also you cannot access the ports to plug in a console or anything. Trash in parking lot. The speed bumps in the lot are despicable and poorly placed. The toilet paper is the cheapest version.

Khuyết điểm: Poor quality of the interior of the room. Neighborhood didn’t look entirely safe.

Ưu điểm: Tv cable was nice and ac unit.

Khuyết điểm: I got a smoking room but the smell was too much.

Ưu điểm: I little bit

Khuyết điểm: Clearly

Ưu điểm: Nothing!

Khuyết điểm: Nothing at all, I wanted a none smocking room and they gave me a smocking room, I couldn't sleep all night and it was too late to drive to another place. I asked the staff if they could give me another room and they said NO.

Ưu điểm: I loved the clean room and the atmosphere

Khuyết điểm: Nothing not to like it’s wonderful

Ưu điểm: Honestly I didnt like anything at all. NEVER COMING THERE AGAIN

Khuyết điểm: The room wasnt clean, the TV didnt work at all and the people who work there didnt help at all

Khuyết điểm: The room smelled the walls are filthy the sheets were stained the curtains were ripped. And the price advertised on the website isn’t what I paid they over charged me during check in and I couldn’t cancel since I was already there I had no choice but to over pay since I traveled from 2 hours away. Now I now just to go with a more high end hotel at least I’d get my money’s worth.