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bathroom was in disrepair, breakfast was to go, and not much offered.
Take a long time to get your deposit back
Nothing.. Staff was horribly rude and lied about charges
Rooms were filthy, Staff was rude, I was charged too much and they refused to give me back the money or help which ended up stranding me with my two kids in the wrong state. I want a full refund
Close location from 1-65 Highway, NORTH /SOUTH directions while driving!! And A Cracker Barrel Restaurant, near the hotel!!
The woman at the front desk the evening we checked in and the next morning are awesome. There was a problem with the AC in the room and they were so helpful in changing rooms for us. They deserve A+ for customer service.
Signs warned not to leave anything in the car, that they were not responsible for the items or the car. Homeless people hanging outside next door. Close to highway, restaurants and shops but location maybe a tiny bit sketchy, but I would Stay there again
The room was pretty big. They advertised Queen size beds and ACTUALLY had them which is nice, most only have full sized.
The man at the front desk was very rude and condescending. In the morning, he was extremely rude at breakfast to the few colored people present. Breakfast was NOT as advertised at all. A Danish and some cereal, with no time given to even grab a bowl
The location was perfect for my visit.
The front desk is always amazing
The customer service is always amazing. The location of the hotel is close to restaurants, shopping, and express way.
No dislikes about this location.
Tọa lạc tại trung tâm Mobile, Holiday Inn Express & Suites Mobile West - I-65 cách Vườn Bách thảo Mobile và Bảo tàng Nghệ thuật Mobile 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày, trang thiết bị giặt ủi và thang máy. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
dựa trên 168 đánh giá
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