Hotel Nelligan

Nice hotel, but the room was COLD!

Clean, spacious, attractive. Staff was very nice and responsive.

My room - 412 - was a corner room and the heat was not working properly. Maintenance came up and did not do anything useful. I had housekeeping bring up a space heater to keep the room warm. Without the space heater, the room was about 65 degrees. Too cold for sleeping for me. The hotel should keep the facility a little warmer overall, and not let the rooms get so cold. The HVAC system did not put out nearly enough heat.

Nice rooms, two excellent bars/restaurants in the hotel and very friendly staff

Nothing worth mentioning

Charm of the old building, courteous staff and proximity to historic sights and good food and galleries.

I would have liked to have more light available in the room.

The Hotel Nelligan is located in Old Montreal--a beautiful location--but is is also close to a Metro station, which makes travelling around the rest of the city easy. There are excellent restaurants within walking distance. The breakfast buffet is very good.

The reception people offered an upgrade at a very reasonable price. The room was excellent and offerde extreme comfort.

The wait staff wre very slow in respnding to the service needs.

location in old Montreal

I was charged for 5 phone calls when I only made one

It was a reasonably priced hotel (and with very reasonably priced services) in the heart of Montreal next to a Notre Dame. The location is great for one day or two day trips. Ensuite minibar and hotel restauraunt had good selection and were reasonably priced. Bathroom is great for having sex.

No meat or eggs at all at the "continental breakfast", which is misleading. The view from the windows was nonexistant.

Staff are always helpful and pleasant. Atmosphere relaxed, but professional.

When Hotel Nelligan opened it was on the edge of new technology - now it is behind quite a bit. Suggestions: upgrade all TV's to flat screens, add chord to in-room audio units to play IPods through system. Cd's are dead! Upgrade wireless internet access - it is pathetically slow! Finally, rather don't give drink coupons away if they don't include premium brands of booze - that is just "nickle-and-diming" your guests!