Mövenpick Hotel Münster

Peaceful and quiet setting. I was able to leave the windows open and there was no noise at all! Modern fixtures and well-designed room with all in good working order.

The room was too warm overnight. The cooling system doesn't go below 21 degrees. The bedding was far too warm for a room that is warm. Feathers in pillows and bed cover cause allergies for me and are too warm in any case. I asked for them to be removed but only the pillow was changed. Probably a language confusion issue because the staff were very good. I also had to pay for breakfast which surprised me. But maybe it had been on the booking form and I hadn't noticed it. I don't like that pets are permitted there. I couldn't find a hotel where pets aren't permitted.

Location of this hotel in a quiet wooded area beside the lake in this lovely city.

We were put in a room of lower quality than we booked and the restaurant was always fully booked and it was not possible to get a booking during our stay. In the fitness room most of the equipment was not working. However after complaining to the reception during our stay, at check out, we got a reduction which more than compensated for the upsets.