Hexagon International Hotel

I had booked a deluxe room for my parents as they traveled from overseas. Upon checkin, the room wasnt ready. The facilities were bad. They had to pay extra money to get another room

I liked the space afforded on the 2 bedroom apartments.

The room was left open and was not cool. It was hot and took a long time for the air condition and fans to cool the room. There were no towels provided after we checked in and only received them at 11pm after numerous calls to reception. Kitchen had no tea towels and the apartment we stayed in had only 3 forks. The curtains in the kitchen, rooms and main area couldn't close properly and were falling off the rod. The other bedroom which had 2 single beds had two dirty air condition filters sitting on top of the bedside lamp. I had to remove it so my sons didn't have to breathe it in while sleeping. Apartment too was not cleaned after our first night. We returned to the apartment after a day out to find it in the same condition we had left it. I was expecting better service and facilities as I had stayed there previously when it first opened. I was disappointed and I will not be staying there again nor will I recommend it to anyone.

Location

Condition of rooms well used and in need of face-lift. TV does not work and mattress is old and needs to be replaced. Only 1 main ceiling light with only one switch.

No towels.have to call them for towels

I booked through.they charged me $80.but pay in hotel as soon as I check in.wen I checked in I paid $122 australian.over charge me.