The Redbury New York

Trying hard to be hip

The hotel was clearly recently redecorated to be hip and modern.

I did not realize my single room would consist of a twin bed in a 6 by 10 room. It was half the room pictured. There was no closet, just some small drawers tucked behind the bed. They do an admiralable job with space efficiency but you should know going in how small the space is.

the redbury NY needs to get its act together

location was good for the purpose of my trip. the lobby/restaurant was hip and bustling.

the staff: apathetic, dismissive, rude, unapologetic rooms: way too small and awkward, no shades on bathroom windows, no amenities, no closet space overall experience: borderline abusive special note- extremely awkward situation happening on 8th floor where apparently a permanent tenant lives in one of the rooms and has several crazy notices taped to the outside of his/her door. also the fitness center is a joke.

Poor lighting in the bathroom.

Very friendly and courteous housekeeping staff. Execelent location.Clean towels and bedding great for a one night stop over.

This hotel has so much potential as the location is great.Unfortunately it is let down by the unfriendly staff at reception.The rooms are very small and very dark as the light in room was very poor.They lack the small essentiaI details you would be expecting in a standard room at that price for example there was no chair you had to be sitting on the bed.I was on the 7th floor which reeked of smoke my room also smelt of smoke even though I complained but I was told that I was on a non-smoking floor. Wouldn't recommend booking a standard room unless staying for one night.

Location was great. Got a very quiet room. Room was small, but bed was comfy, and room was very good value for New York.

They changed my room, which is a good thing because the first room was shocking - the bathroom is not one of the renovated ones (as per the pictures on the website). So it looked like some strange dormitory toilet with a tiny sink, broken mirror and a shower that is not separate from the toilet.

The hotel looks fantastic when you first enter it. The reception area is contemporary design, very well done. The staff were extremely helpful and polite and would help in anyway possible.

The room was a lot smaller than we expected. The air conditioning was very poor in our room. We kept opening the door into the corridor to let some cool air into our room. There was no facility to make coffee.

Location

Problem with the reservation On are first nite are room that we had booked 3 weeks in advance was given to someone else!!!!!

Location; Good Air Conditioning; Pleasant Staff; restaurant for breakfast right next door

Rooms very small