Hotel Marques Del Valle

The location was the only good thing but DO NOT BE FOOLED BY THE LOCATION WORST EXPERIENCE BY FAR IN A HOTEL!

ARRIVING Lets start of when you arrive to the hotel the street is closed so you have figure out that you can move the cones although the Mexican police will ask you what your doing. Ones your on the street you have to call the hotel to help you with the luggage but wait the PARKING IS RIDICULOUS they send us tourist to park 3 streets down the hotel finding the parking was a mission obviously i am not familiar with the city had to go back to the hotel and ask to take my rental car, they refused to take the car to the parking so i took one of the staff to take me to the parking which there i had to pay $100 pesos i was told its a public parking . CHECK IN TIME while checking in the receptionist kept getting calls from her daughter so unprofessional! ROOM when i booked it said we had a balcony..LIES when we arrived to our room it had no balcony then when i went to the front desk they said that its not true the website said a balcony to top it off i was being called a liar. After explaining to the receptionist that we were only there for 1 night they switch our rooms. ROOMS everything seem to be good until my sister was about to go to sleep and noticed crumbs of food and hair between the sheets so we slept un top of the covers the restroom had 2 towels 1 shampoo and 1 soap for 4 guest!!!!! CHECK OUT TIME my my husband went to the restroom in the lobby and right outside the restroom several cockroaches greeter him to the restroom!!! At at 6:30 am we had to walk 3 blocks for the car. Seriously theres better hotels to stay in. I warned you!!!