Khách sạn ở Odesa nằm gần sân bay Vorontsov Palace

Ưu điểm: Helpful stuff in reception

Khuyết điểm: Definitely not a luxury hotel, no way to be a boutique hotel, not at all...they give us a small room with two single beds...our reservation was a big double bed...the pictures in booking has nothing to do with the room they gave us, no table or chairs etc. They gave us an upgrade for the second night but it was too late.the upgraded room was also not a nice one. You cannot control the aircondition in the room, it is centrally operated. Our room was cold and we couldnt heat it. 31.decmber night there was a party in the hotel and we as guests do not allow even to look at it without paying. The hotel employees standing at the door doesn’t allow us to see around for 30 seconds. 1.january breakfast was horrible...at 10:00 am they were just opening the buffet, since 10:30 there were no bread for example...this is the first time in my life, that emloyees of a hotel were not ready in 1.january for breakfast

Ưu điểm: Great place

Ưu điểm: Excellent experience! The staff was very friendly and helpful. The room was very comfortable and clean. The position of the hotel is very good - most tourist spots are withing walking distance. Great value for money!

Khuyết điểm: We were a bit surprised by the lack of ironing facilities. The girl at the reception said that they don't provide them. They offer it as a service, for which we had to pay extra.

Ưu điểm: Room furniture and bathroom nice and enjoyable. Most of the Staff personnel friendly and available.

Khuyết điểm: I didn’t appreciate after all morning visiting the city once I came back to see my room was still not cleaned. I didn’t check specifically but I had the impression the Bar area didn’t always charge my consumptions following the discount belonging to the guesthouse, just a detail nothing relevant to me as I don’t remember if I’m two occasions I made exactly the same order or not.

Ưu điểm: New hotel, clean, comfortable and modern Great reception staff

Ưu điểm: Breakfast must not be missed, both the food and service are good! Especially the coffee! Staff here are friendly and helpful, they can speak English very well, with quick check-in and check-out. The room is spacious and quiet at night. Although my windows are opposite the main street, I still had a good sleep.

Khuyết điểm: No chair in the room.

Khuyết điểm: Room was cold

Ưu điểm: The room was a good size with a nice sized bathroom. There were a lot of really good restaurants nearby. I also liked that there were two gyms to use (cardio and weights).

Khuyết điểm: The two meals I had for room service werent that good. Definitely better to go out and get food. Also the gyms were not open 24 hours making it sometimes difficult to find time to work out while working.

Khuyết điểm: Small rooms and the breakfast is bad

Ưu điểm: The staff is very polite and helpful. The interior, rooms and amenities are all at the highest level! Thanks a lot to all personal for a wonderful holidays and New 2020 Year

Khuyết điểm: There is no such

Ưu điểm: Everything, facilities and staff excellent. Very helpful and accommodating

Khuyết điểm: Breakfast left something to be desired

Ưu điểm: Very helpful and friendly staff!

Khuyết điểm: Small point - The room was a bit warm and climate control wasn’t functioning

Khuyết điểm: THE FURNITURES INSIDE THE ROOMS , THE CLOSET VERY OLD NOT PRACTICAL FOR TALL PEOPLE

Ưu điểm: The hotel's location ןis superb, located in an old beautiful building, designed in the spirit of the period in which it was originally built and recently renovated. The hotel is located in the center of the city center, 8 minutes of walk from the city's main attractions. Very nice and clean, our room was cleaned twice a day

Khuyết điểm: The main hotel's staff challenge is upfront coordinating of expectations with a customer regarding the level of service and its cost. I was charged for an early check in half the cost of daily accommodation and at the end I was charged for an extra breakfast even though we did not eat it at all.

Ưu điểm: The service over all, but the facilities are in great shape, always clean, and employees always ready to do what ever is necessary, to make your stay more enjoyable.

Khuyết điểm: The only thing that needs a little help is the buffet Breakfast need a little more selection in it is still good.

Ưu điểm: Very modern hotel with nice facilities and. Visually attractive nice large pool and sunning area

Khuyết điểm: Food in restaurant wasnt very good Staff spoke limited english. Room amenities such as shampoo etc was poor. No lotion and no hair conditioner

Ưu điểm: Clean

Khuyết điểm: Not many American/Spanish options.

Ưu điểm: Comfort, view, activities (with dolphins), food, decoration, number of pools and jaccuzzis and 90% of personnel

Khuyết điểm: Personnel who sometimes simply ignores you, or who indiquates wrong directions for activities, or 3 different answers about paiment procedures for acitvities...

Ưu điểm: The location is very nice.

Khuyết điểm: you could change the rugs, they're not very clean!

Ưu điểm: Modern, well fitted out, very clean, lovely staff, great breakfast on roof top area. I can recommend this Hotel

Khuyết điểm: Weak breakfast, but very good pancakes.

Ưu điểm: Very good place to stay.

Khuyết điểm: Very good.

Ưu điểm: Staff ,

Khuyết điểm: Hair dryer broken , shower broken , , breakfast not the best for English people

Khuyết điểm: During one of the nights spent at the Alarus Hotel, we encountered a very unpleasant situation. At 2 o'clock in the morning woke up us at the sound of the door opening, it turned out that a man entered the room, who claimed that it was his room and had the key to it. After my resolute reaction, the man withdrew. We were worried about our security, but also that there was an attempt to steal. After reporting the situation at the reception, the staff did not want to talk about it and just smiled. In my opinion, it was also a very uncomfortable and dangerous situation. I am concerned that no one would enter our room during our absence during the day.

Ưu điểm: The staff is professional and very kind. Clear room and bathroom.

Ưu điểm: Very good accommodation experience, great location, rich breakfast, very good value for money.

Khuyết điểm: We had some problems with the room key and we were surprised to face the old style check-out procedure at such a stylish hotel.

Ưu điểm: location is great. same as reception staff

Khuyết điểm: breakfast can be busy

Ưu điểm: i would have to say that this was one of the finest hotels i have stayed in any where.

Khuyết điểm: It would seem that the wifi, was good but not excellent.

Ưu điểm: Nice location. An ability to park a car.

Khuyết điểm: Some rooms require cleaning. Bathroom usually has mold (stayed bout three times, seen it twice).

Ưu điểm: excellant location delicious breakfast best hotel in odessa iv stayed in some bad ones but mozart is the best the best staff very helpful speaks good english

Ưu điểm: Just wonderful! We were traveling as a family. The hotel made an upgrade for us, so stay not in an ordinary suit but in a larger one with jacuzzi. The view from the suit is amazing! Personal is wonderful! We were extremely pleased! It was our best vocation in Odessa

Ưu điểm: very nice stuff, great location. nice room and everything thing went pretty well

Ưu điểm: Hotel location, walking distance from Odessa main sights. All staff very friendly and service oriented: receptionists (special mention for Xenia), security and cleaners. Room upgrade we got on arrival, with a very comfy bed and big shower box!

Khuyết điểm: Идеальный отдых, but if i have to list a minor flaw: only sauna and Jacuzzi available (free of charge) but no SPA services not provided during our stay (and we were offered a discount that we could not use..)

Ưu điểm: The staff was extremely helpful and went out of their way to assist me in every detail. Oksana and Viktoriya were so amazing and really went over and above their normal levels of duty to make sure that I was able to get the time spent with them a extraordinary pleasure

Ưu điểm: Very clean hotel, perfect locatiob in the center, charming personal

Khuyết điểm: Pillow to be changed or to give 2 kinds of pillows, 1 fla a d 1 fat

Ưu điểm: Good location in quite area,good restaurant

Khuyết điểm: Interiores to be upgraded, TV looks like done in 20th century, i. e. Very old type. Wood Floor under carpet is noisy.

Ưu điểm: The service at desk was great, they spoke English well enough to communicate. The all you can eat breakfast buffet was good and filing, especially the chocolate cup cakes)))

Khuyết điểm: After sight seeing all day the steps to the rooms was a little trying.

Ưu điểm: Good breakfast with very attentive staff. The courtyard is beautiful and all communal areas are classically decorated.

Ưu điểm: Convenient location. Nice service, responded very well to all needs of our family.

Khuyết điểm: I didn`t find any information that a hotel not equipped with an elevator. Room was located at the far corner of the hotel, ​I needed to walk through the labyrinth of floors and corridors. No lighting for some of them. Air conditioning and refrigerator were noisy; it was impossible to keep them switched on during the night. There was a very strong mold smell in the bathroom. As I left the hotel early in the morning I asked to prepare a breakfast box. Nothing was done! I asked to prepare the invoice with company details. It was prepared only on departure with incorrect dates.