Hotel de Saint Germain

Location, bed was comfortable.

Room was advertised with air conditioning and it didn’t work. No efforts were made to fix it. Room size was extremely small, couldn’t open up your luggage on the floor, only on the bed. Elevator was broken upon arrival, but worked on our last day. Staff service was quite poor with the exception of two staff who were quite friendly and genuinely wanted to offer help. The others didn’t seem interested and appeared like they didn’t want to be there.

The staff here were very friendly & helpful. I loved that I had a balcony & the bathroom was modern and clean. The location was extremely close to 2 metros, lots of shops, Monoprix & short walk to Louvre etc.

There was no air conditioning at all & I was not made aware of this- only had a small fan in the room. Room was extremely cramped (had to move my bed just to open the doors to my balcony). The table on my balcony was dirty (a napkin & ash left in it), fridge also dirty and didn’t shut properly resulting in not being able to keep my drinks cold. The beds were very hard & staff were unable to make the two twin mattresses up as a double- I didn’t think that was a difficult request. I understand this is only a 2 star hotel & the staff did the best they could to help make my stay the best it could be. But unfortunately I wouldn’t return.

Location was great

Not informed before arrival that air conditioning was broken, broken plug sockets, small rooms and rude staff who didn’t respond to any messages regarding issues