Hotel Cecile

Good central location (but one side of the hotel is noisy). Although our first room was poor, the second was clean, basic but well maintained, in line with the photos on booking.com, and would have been value for money if we had had it throughout.

We specifically booked (and confirmed) a triple room with 3 beds. We got a room with 2 beds, and a rude and unhelpful response from the owner (once we managed to speak to him). When we arrived (at 19.30, within our 19.00 - 20.00 estimate), reception was unmanned. There was no plan b for if we had not found our way in through the door code on the fire door, and no one to speak to about the fact our room was not as booked. He denied that we had written agreement that there would be 3 beds. When we showed him the confirmation from booking.com, he said it was an automatic response that the hotel had not seen. The room was also poorly maintained, and noisy too.